Hotel Villa Maya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, sun loungers
Superior (doble) | In-room safe, individually decorated, desk, soundproofing
Front of property
Reception
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available

Explore the area

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Ixpanpajul Nature Park
    9 min drive
  • San Miguel & Tayazal
    12 min drive
  • Lake Petén Itzá
    13 min drive
  • Flores (FRS-Mundo Maya Intl.)
    16 min drive

Room options

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

Superior (doble)

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room

  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

About this property

Hotel Villa Maya

3-star Flores hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Hotel Villa Maya features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Hotel Villa Maya is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hotel Villa Maya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 118 reviews" "
Rating 8 - Good. 30 out of 118 reviews" "
Rating 6 - Okay. 5 out of 118 reviews" "
Rating 4 - Poor. 0 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Stayed 2 nights in Aug 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Stayed 3 nights in Aug 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Super friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Stayed 2 nights in Jun 2024

10/10 Excellent

Flor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar y el servicio excelente!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no trabaja bien. Nos morimos de calor
Stayed 1 night in May 2024

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the Forrest and excellent service
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying here, you are literally in a Jungle. If you do not like the nature, it's noises and surprises, this resort is not for you. If you are okay with Howler Monkeys waking you up in the middle of the night, a few spiders or Geckos on your ceiling then you will be alright. This resort is absolutely gorgeous. Restaurant food was decent, smoothies were excellent. Only thing I disliked was the cost to taxi to Flores and back every time. 150 GTC each way, some taxi will try charge you 250 GTC. The resort offers a shuttle but that is 30USD for 2 people. Find a genuine driver. Don't bother with the ones at airport. Renting a car is worth it. Late checkout is 6pm ✅
Stayed 3 nights in Apr 2024

10/10 Excellent

VICTOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we ever had. Will like to repeat!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel with a resort feel and especially nice for the price. Room was comfortable, grounds well kept, staff friendly, and food at the restaurant was good. They have some great places to relax with a book or watch a sunset, and this would be a good place to take a day trip to Tikal. Guests have the option of air conditioning or enjoying the open air. Overall, a great experience and I would definitely come back or try out some of the other affiliated properties.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful!
Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gwendolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Stayed 2 nights in Dec 2023

10/10 Excellent

STEFANO

Stayed 2 nights in Dec 2023

10/10 Excellent

Ariela

Stayed 1 night in Dec 2023

10/10 Excellent

Edgar, La Puente

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest and safe, 5 star property.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place! Would definitely stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Alice

Stayed 1 night in Nov 2023

10/10 Excellent

Briza

Stayed 1 night in Nov 2023