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Hotel Aurora

2.5 star property

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Photo gallery for Hotel Aurora

Balcony
Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View | In-room safe, laptop workspace, rollaway beds, free WiFi
Fridge, microwave
Exterior
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Kitchen
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Union, Flores, Peten, 17001
  • Church of Our Lady of the Remedies
    ‪2 min walk‬
  • Flores Dock
    ‪4 min walk‬
  • Maya Mall
    ‪12 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking

Deluxe Triple Room, Multiple Beds, Non Smoking | In-room safe, laptop workspace, rollaway beds, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Basic Double Room, Multiple Beds, Non Smoking

Basic Double Room, Multiple Beds, Non Smoking | In-room safe, laptop workspace, rollaway beds, free WiFi

Basic Double Room, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View

Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View | In-room safe, laptop workspace, rollaway beds, free WiFi

Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Hotel Aurora

Flores hotel with bar/lounge
Along with a bar/lounge, this hotel has a microwave in a common area and a refrigerator in a common area. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
Hotel Aurora offers 16 accommodations with safes and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Flores hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Aurora features a terrace, tour/ticket assistance, and dry cleaning/laundry services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This beach hotel also offers express check-in, express check-out, and a front-desk safe.

Hotel Aurora has designated areas for smoking.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service
  • Shared kitchen access

More

  • Ceiling fan
  • Connecting rooms available
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GTQ 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Aurora Flores
Hotel Aurora Hotel
Hotel Aurora Flores
Hotel Aurora Hotel Flores

Hotel Aurora Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Roberto

Liked: Cleanliness
Stayed 2 nights in Apr 2019

8/10 Good

Marco

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Torill M

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Horrible. Dirty, bedsheets were old, pillows nasty. The batheroom was tiny. No soap, only one towel. Stay away
Stayed 2 nights in Feb 2020

6/10 Okay

ELMER

Disliked: Property conditions & facilities
Creo que éste Hotel es regular, no tiene aire acondicionado, tiene ventilador, su ubicación es buena, está limpio, su personal es amable y está en una muy buena ubicación; para mí es un buen hotel para mochileros.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Tiene muy buena ubicación en la isla. Algo que no me gusto fue el baño que es muy pequeño
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

2泊しました。エアコン無しで、清潔さもほどほど。値段なりのお宿かと思います。ラグーンビューの部屋とテラスは眺めがいいです。Wifiは時々切れますがまあまあの速度でした。
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY MALO *** VERY BAD

Al hotel le hace falta mucho mantenimiento, no ponen amenidades, por lo menos jabón, del papel higiénico te ponen solo uno, tienes que preveer que no se gaste cuando entras al baño, estábamos en una habitación para 3 personas y solo pusieron 2 toallas, no nos entregaron el control del aire acondicionado, pese a que las habitaciones son muy calientes, hace falta que le pongan muebles para poner la ropa, la ropa de cama lucía muy vieja y se desacomodaba son solo un pequeño movimiento, tienen un restaurante en la parte de arriba del hotel, con buena vista al lago, pero tardan más de 1 hora para servirte el desayuno, el almuerzo o la cena, si decides ir no debes tener mucha hambre o demasiada paciencia y los precios son más altos que en otros restaurantes de la zona. Los baños tienen un mal olor, estábamos en un tercer piso y es incómodo para subir por las escaleras, para personas adultas es mucho más incómodo y peligroso. La administración y el personal no comprenden que la sobrevivencia del negocio depende de los clientes, un día me estaba bañando y quitaron el agua, estuve enjabonado por más de media hora, esperan do que arreglaran el problema del suministro de agua para poder terminar de bañarme. *** The hotel needs a lot of maintenance, they do not put amenities, at least soap, only one of the toilet paper, you have to prevent it from being spent when you enter the bathroom, we were in a room for 3 people and they only put 2 towels, They did not give us control of
Stayed 2 nights in Jun 2019

6/10 Okay

Martha

Disliked: Staff & service, room comfort
El hotel es mas o menos de acuetdo al precio pero tecobran aparte el aire acondicionado y lo peor que no te lo comentan a tu ingreso, estabamos a 39 grados, ademas el area de regadera estaba tapada, no se iba el agua en el desague, y apesar que le pedi a la persona de recepcion que si podian arreglarlo no hicieron nada, fue desagradable bañarse ahi
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Gutes Zimmer für Tikal-Tour-Übernachtung

Das Zimmer ist einfach und klein, aber sauber. Ein zweites Handtuch wäre bei zwei Personen nett gewesen. Es gibt nur kaltes Wasser. Die Budgetzimmer sind im Erdgeschoss direkt neben dem Eingang. Dort ist es sehr laut. Touren nach Tikal starten schon um 4 Uhr morgens und man hört jeden, der morgens rausgeht. Wenn man selbst nur für die Tour da ist, sollte das kein Problem sein. Um die Gemeinschaftsküche zu nutzen, kann man sich Töpfe ausleihen (100 GTQ Pfand). Es gibt keinen Kühlschrank. Die Dachterrasse ist sehr schön und dort gibt es auch eine kleine Bar. Wäsche kann man für 40 GTQ zum nächsten Tag waschen lassen
Stayed 3 nights in Mar 2019

8/10 Good

Leonel, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el precio.....................................
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Magnus

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap, but they should really fix the place up
Stayed 1 night in Jul 2018