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Tilajari Hotel Resort

3.5 star property

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Exterior
Junior Suite Superior | In-room safe, desk, free WiFi, bed sheets
3 outdoor pools, sun loungers
Interior
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Pool
  • Spa

Explore the area

Map
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
  • Camara de Ganaderos de San Carlos
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪33 min drive‬
  • Arenal Volcano
    ‪44 min drive‬
  • La Fortuna (FON-Arenal)
    ‪25 min drive‬

Room options

View all photos for Junior Suite Superior

Junior Suite Superior | In-room safe, desk, free WiFi, bed sheets

Junior Suite Superior

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Clásica

Clásica | In-room safe, desk, free WiFi, bed sheets

Clásica

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

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About this property

Tilajari Hotel Resort

3.5-star Florencia hotel with 3 outdoor pools
This smoke-free hotel features 3 outdoor pools, a restaurant, and a fitness center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Housekeeping is not available.
Tilajari Hotel Resort offers 76 air-conditioned accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include showers.

This Florencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Tilajari Hotel Resort features 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Tilajari Hotel Resort is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Katira Restaurtant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Katira Restaurtant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Ecotours
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 88000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CRC 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free WiFi in public areas is limited to 60 minutes per day

Property is also known as

Tilajari
Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Tilajari Hotel Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 318 reviews
Rating 8 - Good. 74 out of 318 reviews
Rating 6 - Okay. 28 out of 318 reviews
Rating 4 - Poor. 14 out of 318 reviews
Rating 2 - Terrible. 4 out of 318 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the noise we heard all night … it sounded like a generator or some kind of pump going on and off ! I have stayed in tilajari before but first time I heard this noise from my room
Stayed 1 night in Jan 2025

10/10 Excellent

Iven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Dec 2024

4/10 Poor

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and excellent but we pay to much money for nights because they charge me the two kids when I did the booking for Expedia I did two adult and two kids and only said was two adults and total was 230 each night I will never use Expedia again I call Expedia and they talk very aggressive for the phone.
Stayed 3 nights in Dec 2024

8/10 Good

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the road to the rooms are unpaved and filled with potholes. the room service is not available after 10 pm. We have to wait until 7 am to get towels
Stayed 2 nights in Dec 2024

8/10 Good

Cara-Lynne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Tilajari hotel! The property is nice, we saw beautiful birds, iguanas and howler monkeys all onsite! We also did horseback riding - Bryan was our guide with the horses and he was really great, very friendly and kind. We drove into La Fortuna / Arenal each of the three days to do activities and it was a bit of a drive - about 40-50 minutes to the different activities (waterfall, hanging bridges, volcano park), so I would stay closer next time or recommend others to do so if they don’t want a far drive. We did have a few hiccups at the property. The wifi in our room only worked if you stood directly next to the window. We called staff about it three times, as we had to work while we were there but they were unable to help/fix it. Also - at breakfast I found a piece of metal in my eggs (they said likely from a cleaning brush), the staff did apologize for this.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibraheem, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and has good view on the river, both from the rooms and from dining area. Pool is big and hot tub jacuzzi is amazing. Food variety is good and they provided specialty Christmas dinner invite as courtesy too. Staff are nice and friendly. All in all is highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sunil

Stayed 2 nights in Dec 2024

8/10 Good

Venugopal, irvine

Traveled with family
Liked: Staff & service, amenities
It is a good property but need upgrades to rooms, furniture to make more lively. We found termite in one of the corner tables and no action after we reported it to the front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is surrounded by nature and also pretty quiet. The staff very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds to explore. Delicious food at the restaurant. Room was fine, nothing special. But the service was great. Definitely a positive experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

It’s a great place to stay. The only issue my wife and I had were the pillows were overstuffed and uncomfortable to sleep on. Otherwise the property, location, food etc. were all excellent. We enjoyed our stay and when visiting the Arenal/La Fortuna area of Costa Rica we would stay there again.
Stayed 3 nights in Nov 2024

8/10 Good

Federico, CORAL GABLES

Business traveler
Liked: Staff & service
B
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. It is a good resort
Stayed 2 nights in Oct 2024

6/10 Okay

Roberto

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My husband and I stayed at Tilajari Hotel Resort & Conference Center for one night to celebrate his birthday, and overall, we had a pleasant experience. The property is beautiful, with a kind of vintage charm surrounded by lush greenery that made our stay feel serene and relaxing. One of the highlights was the jacuzzi, which was incredibly soothing after a long day. Unfortunately, we didn’t get a chance to use the pool or tennis courts due to heavy rain, but we were prepared for that since it’s just the season. Despite the weather, the grounds remained stunning. The staff at the front desk were very friendly and accommodating. A special thanks to Gustavo, who made us feel welcome from the moment we arrived. The restaurant staff were also kind, although the food wasn’t the highlight of our stay. That said, I do have to caution future guests—this hotel does not offer room service. I had planned a special surprise for my husband with a bottle of wine and cake in our room after enjoying the jacuzzi, but the staff couldn’t accommodate my request. If you’re considering Tilajari for a special occasion and need room service, you might want to rethink your plans.
Stayed 1 night in Sep 2024

10/10 Excellent

yadira, heredia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo me gustó mucho el hotel
Stayed 1 night in Aug 2024

6/10 Okay

LASHONDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Giovana

Liked: Property conditions & facilities
Good value for price
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Stayed 3 nights in Jul 2024

4/10 Poor

Rafael

Disliked: Property conditions & facilities, room comfort

Must replace mattres and pillows.

The matres and pillows are not confortable. They must replace them asap. You cannot rest well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good amenities
Stayed 1 night in Jul 2024