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The Market Urban Hotel

4.0 star property

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Photo gallery for The Market Urban Hotel

Lobby lounge
Lobby lounge
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Nazionale 15, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Central Market
    ‪3 min walk‬
  • Basilica of Santa Maria Novella
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Minibar, in-room safe, desk, laptop workspace

Annex Building Deluxe Apartment (100 meters)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(27 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Triple Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.6 out of 10
Exceptional
(19 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, laptop workspace

Economy Room

9.6 out of 10
Exceptional
(17 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Market Urban Hotel

4-star hotel in Santa Maria Novella
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
The Market Urban Hotel offers 30 accommodations with minibars and safes. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Market Urban Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

The Market Urban Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews
Rating 8 - Good. 137 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penny E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and a win for most hospitable!!!
Wonderful stay. Great location. The staff was the most hospitable I think I have ever experienced. Would definitely stay here again;
Stayed 4 nights in Nov 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great staff and incredible location. Will be back, thanks!
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Property conditions & facilities, room comfort
Voyage à Florence en famille
Hôtel très bien situé près de tout , petit déjeuner très bien, chambre très belle et bien équipé, le personnel d’une gentillesse exceptionnelle! Je recommande cet hôtel fortement!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Location near Train Station was excellent. Room was updated and all the hot water we wanted. Lovely hotel...highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with cozy and beautiful rooms! The staff are very friendly and helpful. Great location, close to good restaurants and main attractions. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Every time I come for business to Florence is my favorite hotel. Very nicely decorated, pristine and very convenient located close to main attractions and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Diane F

Stayed 1 night in Nov 2024

10/10 Excellent

Kinyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed!
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and walkable to sightseeing places. Busy area but quiet to rest. Staffs are helpful and friendly. I will recommend to friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by how welcoming this place was. All the staff were super friendly and helpful. Great location as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it…would stay again!
Great stay! Giovanni took great care of us…exceeded expectations!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Walkable to train station. Good breakfast. Room and bathroom were clean. Staff were friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location good variety at breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay could not fault at all. Our room was huge with 2 very large beds (room 104) with plenty of room to move about. Bathroom also very good, great shower too. All the Staff were absolutely fantastic, very welcoming, extremely helpful. Special mention to Dina who made our stay extra special thank you. Fantastic location, walking distance to bus, train & tram depots. Tram goes straight to airport, very efficient, €1.70 per person. Breakfast was also very good. If we return to Florence we will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mandy

Stayed 3 nights in Oct 2024

10/10 Excellent

Hadi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was walking distance to pretty much everything that you want to do in Florence. We stayed 2 nights only as we were traveling throughout Europe and it was our first time in that city. What made our trip was Mr. Giovanny's excellent customer service. From our arrival to our departure, he provided all kinds of support. From giving us a map and telling us where to go visit to calling and making reservations for us at local restaurants. When we asked for directions, he would walk out of the hotel and show us to make sure we understood. His passion to provide excellent service was visible and genuine. His guidance really made our trip as we did not have any plans as what to do in Florence. I will definitely go back again and stay there.

10/10 Excellent

Hooman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and spacious. It has a small balcony which we really liked.
Stayed 3 nights in Oct 2024

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
I traveled to Florence on a solo trip and this hotel was a great place to stay! The location was fantastic; very close to the Santa Maria Novella train station, the Uffizi, Academia Galleria, Duomo, etc! The hotel itself was very clean and comfortable. Best of all, the front desk staff, Nicola and Giovanni, were very kind, friendly, and helpful with recommendations/any questions I had. I will definitely stay here the next time I'm in Florence! Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stela, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small boutique type hotel Wich is very conveniently located right in the heart of the city of Florence. The hotel was very clean and modern. We were able to walk everywhere we wanted to go. Would definitely recommend and come back.
Stayed 1 night in Oct 2024