Concierge services, tour/ticket assistance, and a front-desk safe are available at this smoke-free guesthouse. WiFi in public areas is free.
Residenza Alessandra offers 2 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Residenza Alessandra features tour/ticket assistance, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access.
Residenza Alessandra is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Languages
English, French, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking for EUR 28 per day; reservations required; discounts available
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No elevator
More
1 building
1 floor
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Minibar
More
Air conditioning
Desk
Heating
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 6:00 PM
The check-in location differs from the property location; go to: [Hotel Alessandra]
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A continental buffet breakfast is served at a partner hotel located 98 feet (30 meters) away.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
Nearby parking fee: EUR 28 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Residenza Alessandra Guesthouse
Residenza Alessandra Florence
Residenza Alessandra Florence
Residenza Alessandra Guesthouse
Residenza Alessandra Guesthouse Florence
Residenza Alessandra Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Thank you for taking care of our needs and when we had an issue you fixed it right away and made our stay comfortable and enjoyable. Would definitely stay here again!
The staff are incredibly friendly and helpful. I met the owner too. He was absolutely delightful!
Karen
Stayed 2 nights in Jul 2024
6/10 Okay
Jatin
Traveled with family and small children
Jun 24, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are nice and big. Very near to shopping and dining area. Staff is friendly and very respectful. There are two items I would recommend that they improve.
1. Wi-Fi quality. WiFi was available but wasn’t reaching all area of our apartment. Living room, upper bed room didn’t have Wi-Fi connectivity.
WI-Fi is such a basic necessity it’s like water now a days. All hotel must ensure they provide best connectivity.
2. A/c in apartment are overly complex. Owner does not know that they are not sync. Still they use just one remote for 2 different A/C units. So when remote shows 18 degree centigrade , you don’t know which room it’s showing for. Owner thinks it’s for both rooms but I can easily prove him wrong. Both room always gets different temperatures reading. Often time one A/C starts and other does not.
Cutting 2 star for these.
Location was great, staff were very friendly and helpful, great size room with a lovely outlook … a few stairs to climb but there was an elevator, could do with in iron but I understand why there wasn’t one … how could you be unhappy about anything in beautiful Firenze …. We would go back for sure … thank you
This is a a jewel in the heart of Florence. Super clean, attention to detail in the room. Well maintained and the staff take pride in ensuring their clients are taken care of from specific parking instructions to leaving the city. The location is amazingly convenient. I would highly recommend. Best stay and experience in Italy - excellent value for money. Please know that Florence is a difficult city to access by car - the hotel will help guide you prior to arrival - parking will be at a separate garage that you need to pay for - 40 euros per day Garage Della Terme - excellent service and book on line. The peace of mind and minimization of stress will be worth it. Thank you Residenza Alessandra !
We had the best experience at Residenza Alessandra! It is in a great location within Florence - close to the Arno river, tourist spots, and great shopping. There was plenty of space within the room, bathroom, and loft above. The hospitality was great and every one was so kind to help us - including local dinner recommendations! We can't recommend this place enough!