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Palazzo Montebello

4.0 star property

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Photo gallery for Palazzo Montebello

Terrace/patio
Bar (on property)
Point of interest
Outdoor dining
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Breakfast available
  • Parking available

Explore the area

Map
Via Garibaldi, 14, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Pitti Palace
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪21 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Design Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 290 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 376 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Single Room

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room, Terrace

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Palazzo Montebello

4-star hotel in Santa Maria Novella
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and a meeting room.
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This boutique hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Palazzo Montebello is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per day)
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Property Registration Number IT048017A1HU2WVBZB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Palazzo Montebello Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 895 reviews
Rating 8 - Good. 218 out of 895 reviews
Rating 6 - Okay. 56 out of 895 reviews
Rating 4 - Poor. 22 out of 895 reviews
Rating 2 - Terrible. 17 out of 895 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tzu Hon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W on the move..
Great location, easy walk from train station and city center. Our room was spacious and clean. Will stay here again in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, everyone so kind and professional. The breakfast is delicious and the head of staff there was the kindest.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sydney

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay here and would highly recommend to anyone looking for accom in Florence. Was a bit apprehensive as I thought it might be too far out from the centre of things but it’s extremely close and so easy to walk to and around. Supermarket nearby and a nice cafe right on the corner across the road. Friendly staff and the hotel was absolutely beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul, Plymouth

Stayed 3 nights in Oct 2024

10/10 Excellent

CHARLES

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

khairalnnesa, Dubai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an VIP property but did not offer or mention anything. When I asked them about they said no. Overall property was nice and in a good location. Only one of the guy in the reception was not helpful at all
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very difficult even though I requested parking. Poor service in this area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and cozy environment our staff at breakfast was exceptional
Stayed 4 nights in Nov 2024

10/10 Excellent

PATRICK

Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

yuliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stop on a 30 day trip in Italy and we got spoiled fast. The staff and place was welcoming, comfortable and high end. Our room was very spacious with a king bed and large modern bathroom. Bed was wonderful with nice linens. Furniture is starting to show some wear but was very clean. Location is great as is walkable to all the main sites but tucked away from the hustle and bustle. Lounge area is very nice and complimentary touches like candy and flavoured water in the lobby add to the feel of an accelerated experience. Lots of nice places to relax after a long day of sightseeing both inside and out. My only negative is breakfast is not included and not worth the extra expense and there is not a satisfying dining option on site, but many within walking distance. We enjoyed a wonderful experience and would definitely return and recommend. Thank you Plazzo Montebello!
Stayed 3 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Rooms large for European hotel.
This is an excellent hotel. The rooms and the bathroom are much larger than other typical European hotels. Excellent shower. The center of most tourist attractions can be reached by walking down winding, quaint, narrow streets. We would like to single out exceptional front desk assistance by Enrico.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

christina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful property.
Stayed 8 nights in Oct 2024

8/10 Good

Leo, Chino Hills

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel itself is pretty nice, albeit expensive. I did not appreciate that when I asked the desk clerk about why I was being charged for breakfast his response was "you should have double checked your reservation". While this may be true, it is not how I would speak to a guest who shelled out 800 Euros per night to stay there. I would recommend passing on the 28 Euro breakfast - tis pretty meager and not what I would call a buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ogden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Five star experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Lovely hotel, extremely comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with large elegant rooms . The staff was very friendly, helpful and polite ! Highly recommend !!!
Stayed 3 nights in Oct 2024