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Lilium Hotel

3.0 star property

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Photo gallery for Lilium Hotel

Family Room | Down comforters, minibar, in-room safe, desk
Reception
Restaurant
Reception
Double or Twin Room | Bathroom | Shower, hair dryer, bathrobes, bidet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Fiume 17, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Uffizi Gallery
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, desk

Family Room

  • 269 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Down comforters, minibar, in-room safe, desk

Classic Quadruple Room

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds OR 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, minibar, in-room safe, desk

Double or Twin Room

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Lilium Hotel

3-star hotel in Historic Centre of Florence
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Lilium Hotel offers 7 accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This Tuscan-style hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Lilium Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Via Fiume 5 (Hotel Annabella)]

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1VQGOYUOO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Stella Mary Florence
Stella Mary Hotel
Stella Mary Hotel Florence
Lilium Hotel Florence
Lilium Florence
Lilium Hotel
Lilium Hotel Hotel
Lilium Hotel Florence
Lilium Hotel Hotel Florence

Lilium Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 108 reviews
Rating 8 - Good. 53 out of 108 reviews
Rating 6 - Okay. 19 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, good service from the staff. They were very helpful. Liked the breakfast as well. Well made. Overall, I was there for a day only, however, I liked the stay at this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
Location was convenient to train
Stayed 1 night in Oct 2024

10/10 Excellent

GinaLisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It set the tone for my whole trip

The breakfast was amazing. It is very close to the train station. It had wonderful charm. I loved the high ceilings and tile floor. It had a very nice hot shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t be disappointed.

Great position and a short walk from the rail station. Breakfast was exceptionally good. Clean room and bathroom. Windows open so it is nice to have fresh air
Stayed 2 nights in Oct 2024

10/10 Excellent

Jair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for travelers. A walkable distance from main attractions and super close to the train station. Staff is awesome. Highly recommended
Stayed 1 night in Nov 2023

6/10 Okay

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service

Good price. They can do better

Amazing location right next to the Train station. Very welcoming staff and Breakfast was very good. The room and bathroom smelled bad.
Stayed 2 nights in Aug 2023

6/10 Okay

Bing

Traveled with family
Liked: Amenities
They charge us before we were there without notice.
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service
The close proximity to the train station is good and bad. Convenient, but brings a seedy feeling around the hotel/building. A homeless guy was sleeping, just outside the front gate to the building, as we left in the morning.
Stayed 1 night in Jul 2023

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Sri Divya Teja

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is terrible. We tried to check in at 8pm. There is no open reception. Every door is closed. No one is answering the phone. Waited 40 min at the door and reception came by with some other people. Seems reception is common for multiple hotels and she stays in a different hotel which was never mentioned nor contact details are provided. The room we got seemed to be the last one and later realized its the worst one. There is no attached bath for this room. This one has a bathroom down the hall and needs to carry a key to open and close it. Which is the same case for your room as well. The bathroom is not even clean. No bath soap or shampoo is provided. Brunch food is decent and in the mornings all doors are open and service is available for check-in. So beware if you are coming in late hours for check-in and be sure your room had an attached bath, not like us.
Stayed 2 nights in Apr 2023

10/10 Excellent

Fransiska

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ruth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Air condition turned off end of September so it was hot in the room, nice large room but very small old lift.
Stayed 2 nights in Oct 2019

8/10 Good

AP

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice location, not far from the centre & train station; although not well signposted & insufficient amenities.
Stayed 5 nights in Sep 2019

8/10 Good

Morsal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to the station which made it so easy for us to navigate to other cities. Also its walking distance to many attractions, there is a close by McDonalds and grocery store. Overall, really nice stay!
Stayed 2 nights in Aug 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Clean. Great staff............................. . ..
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great location, friendly staff big rooms. Good breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location from the Il Duomo and to to the train station which is just around the corner. Staff was friendly and helpful!
Stayed 2 nights in Oct 2018

8/10 Good

crsgoh, singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient & spacious

Conveniently located near train station and supermarket and landmarks. Spacious and clean room. Sound proofing of room is not gd but the area is generally quiet.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for...

The staff that helped us check in on the first day was very friendly and helpful. We think his name was Raj, but unsure. The hotel said they have air conditioning but it was broken when we were there. The room had a lot of mosquitoes. The bathroom was average, there was an area where there was lots of bug dropping on the ceiling. The bed was dirty, the floor was dirty and everything looked like it hasn’t been cleaned. The hotel looks like a very old beat up building and outdated but the price was decent .
Stayed 2 nights in Nov 2017

8/10 Good

Marcie, Drumheller, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

This hotel is nice and comfortable very close to the train station which was excellent we thought it would be noisier based on other reviews but it was not. Lilium was great walking distance to everything we wanted to see. We stayed for two days and it was sufficient.
Stayed 2 nights in Oct 2017

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Location was excellent right next to Santa Maria Novella station.. breakfast was a avarage/ok with cold cuts, sweet pastries, however receptionists could have had a bit better English to communicate with clients.. overall I would say I liked my stay at Lilium hotel..
Stayed 3 nights in Oct 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Florence

Internet was really good, helpful and friendly staff, good breakfast choices. At checkin they gave us a pouch with TV remote, adapter, room control remote and mosquito repellant plug. This was great for keeping everything organized. Also enjoyed having kettle with tea assortment in room.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but construction noises impossible!

Great location 2 mins from the train station and 10 mins to the Duomo. Good clean rooms for the price. Only downside is there was serious construction going on upstairs with drilling and hacking noises that woke us up from 8am in the morning. Impossible to find any peace or rest with the noise, even the staff looked like they had enough of the noise.
Stayed 1 night in Sep 2017