10/10 Excellent
Wendy
Traveled with family
Apr 19, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should know, the ‘front desk’ is not staffed like a normal hotel (hence the bed & breakfast). When you give an arrival time, it’s more like a scheduled appointment. We were navigating our way to this location in a rental car in Pouring Rain so we were late to arrive. The woman greeting us to check in could not have been kinder. She completely understood we were tourists in an unfamiliar area & delays happen, so we were really grateful for that warm reception. Truly, such a nice woman. The location is incredible. Literally like the pictures. You cannot stop looking out your window. Beds were pretty comfortable & we were given extra pillows upon request. Regarding the smells, there was a constant rotten egg odor from the bathroom which we understand to be normal for Florence. We kept drains closed & covered when not using & that helped a lot. You get used to it. Bring your own toiletries, those were sparse. Coffee Station was a beautifully stocked bonus area. We were told by the cafe below that we might have coupons for breakfast but we were never offered one. I think it’s an option when booking so if that’s important to you, look for it. The yummy croissants are worth buying either way. We would stay here again for sure. It’s a really neat place.
Wendy
Stayed 2 nights in Apr 2025