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Hotel Palazzo Ognissanti

4.0 star property

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Enjoy a serene breakfast amidst lush greenery in our outdoor dining area.
Classic hotel with ornate balconies and shutters, offering a charming urban stay.
Relax in a spacious room with a large bed, two bedside lamps, and a wardrobe.
Enjoy a casual dining experience at this inviting space, featuring round tables and comfortable seating.
Guest rooms line the corridor, each with a numbered door, leading to a room with a window offering a view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Via Maso Finiguerra 12R, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Ponte Vecchio
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | 1 bedroom, minibar, in-room safe, desk

Classic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Ground Floor

Classic Double or Twin Room, Ground Floor | 1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room, Ground Floor

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Classic Double Room, 1 Double or 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

1 bedroom, minibar, in-room safe, desk

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (Jolly)

1 bedroom, minibar, in-room safe, desk

Double Room (Jolly)

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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The price is $256 total
includes taxes & fees
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About this property

Hotel Palazzo Ognissanti

4-star hotel in Historic Centre of Florence
A bar/lounge, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Palazzo Ognissanti offers 44 accommodations with minibars and safes. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Palazzo Ognissanti features a terrace, multilingual staff, and gift shops/newsstands. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Hotel Palazzo Ognissanti is a smoke-free property.

Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required and discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 25 per night)

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1Z6GL6N57

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 479 reviews
Rating 8 - Good. 188 out of 479 reviews
Rating 6 - Okay. 101 out of 479 reviews
Rating 4 - Poor. 37 out of 479 reviews
Rating 2 - Terrible. 9 out of 479 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto, Cambridge

Stayed 1 night in Jan 2025

10/10 Excellent

Graciela, San Francisco

Stayed 2 nights in Jan 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

8/10 Good

Spencer, Stouffville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aayush

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Milenko

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Ninfa Karelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room

The room I had was definitely NOT the best room at this nice hotel but I needed a budget friendly option. The room opened to the outside and didn’t have AC. I had to leave early so didn’t get to enjoy the breakfast that was included. The bed was pretty hard but that’s common in Europe/Italy. But the staff was incredibly friendly and helpful!
Stayed 1 night in May 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable to every attraction. Friendly and helpful staff. Comfortable and clean room, with mini-fridge. Well maintained hotel. Great breakfast. Thanks for an enjoyable stay.
Stayed 4 nights in May 2024

6/10 Okay

Luciano

Traveled with partner
Liked: Cleanliness, staff & service
On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was full, so I couldn't change room. Their solution was to send up a fan. Luckyly we went in early May so weather was still cool, our room was over looking the inside patio, we had to sleep with the window open, so we didn't have a noise issue. But a/c not working is unacceptable! Major attraction were within walking distance (15-20) minutes, we are in mid 60's so took a rest halfway. We always sat at the Piazza di Santa Maria Novella which is a beautiful plaza! We has a couple of meals at the local pizzeria/Osteria MASO, a 2 minute walk, reasonable prices, good food, great service.
Stayed 1 night in Apr 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024

10/10 Excellent

Graciela, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is wonderfufl. The access to all places easy. There are problems with security in Firenze and in the neighbourhood It is a pity and not the fault of the hotel Firenze is beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Tatiana, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 4 nights in Oct 2023

6/10 Okay

Linda A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Kyle

The front of house staff(Victoria) was exceptional. No coffee/ teas in the rooms. Breakfast is 7:00, so no option for coffee. Nothing in the area opens before 7:00.
Stayed 2 nights in Sep 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Highly recommended, excellent service and very clean. Tasty breakfast is included. Good location.
Stayed 3 nights in Sep 2023