4/10 Poor
Hailey
Traveled with partner
Aug 23, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We really hoped to like Palazzo Guadagni. We booked a two night stay for our honeymoon in Florence based off of a Condé Nast Traveler recommendation. What I will say is that the hotel is in an amazing part of the city and it was so cool to arrive there at night— it felt like stepping back in time. There were lots of great restaurants right downstairs and it was super convenient to lots of things to do in Florence. The room itself felt like a museum. I truly could feel the history and I understand a lot of care was put into preserving this feeling. Unfortunately, my husband and I left after only one night of our stay. First off, the “lively fresco” that was advertised in our room was pretty creepy. It was hard to fall asleep under the 6 spooky devilish faces staring down at us. The room was so big and so old that with the AC turned all the way on it was unable to fill the room and the only way to try to mitigate the heat was to sleep with the window open which let in all the sounds from the bars just below. The shower pressure was pretty bad and the shower kept randomly turning on in the night which added to the spooky factor. The biggest issue for me, however, was cleanliness. My husband and I both woke up in the middle of the night feeling sick from the dust in the room (which visibly fell from the ceiling), excruciatingly hot, and a little skeeved out (I woke to a spider right by my face). With respect to the hardworking staff, this was just not a home run for us.
Hailey
Stayed 2 nights in Aug 2024