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Hotel Mirage

4.0 star property

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Photo gallery for Hotel Mirage

Lobby
Exterior
Superior Room | Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Room service
  • 24/7 front desk
$137
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Via Francesco Baracca 231/18, Florence, FI, 50127
  • Piazza di Santa Maria Novella
    ‪6 min drive‬
  • Cathedral of Santa Maria del Fiore
    ‪9 min drive‬
  • Ponte Vecchio
    ‪11 min drive‬
  • Florence (FLR-Peretola)
    ‪13 min walk‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

7.2 out of 10
Good
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

7.4 out of 10
Good
(10 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

7.6 out of 10
Good
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Mirage

4-star Florence hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hotel Mirage offers 111 accommodations with minibars and safes. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Mirage is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Hotel Mirage has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 8.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 22
  • Snack bar/deli

Things to do

  • Private wine tours
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 8.5 per person
  • Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A162VUNJY4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mirage Florence
Mirage Florence
Hotel Mirage Hotel
Hotel Mirage Florence
Hotel Mirage Hotel Florence

Hotel Mirage Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 847 reviews
Rating 8 - Good. 315 out of 847 reviews
Rating 6 - Okay. 200 out of 847 reviews
Rating 4 - Poor. 94 out of 847 reviews
Rating 2 - Terrible. 71 out of 847 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nageshwari

Disliked: Cleanliness
There is no shuttle service provided by them as mentioned on website . Misrepresentation on the website. I was ready to pay but the female staff was very very rude when I ask them about misrepresentation on website about the shuttle service. They don’t even let me talk to manager. And one black lady at front desk refused to hold my bag until my checkin time. Was very very rude. They spoiled my vacation.
Stayed 1 night in May 2025

4/10 Poor

Mary Ann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly guest officer and no hot water for tea, thermos for boiling water. Hot water for 2 euros and no proper ventilation.
Stayed 1 night in May 2025

10/10 Excellent

Ivonny

Stayed 1 night in May 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, large room with balcony. Good breakfast buffet.
Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Super close to airport for early departure! Can't beat Hotel Mirage. Cab to airport arrived so fast. Just stay here.
Stayed 1 night in May 2025

2/10 Terrible

Jose R

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is too dirty, the air conditioning doesn't cool and too many swavers inside the room, I've never been to a hotel as bad as this, it says it's 4* but it will be one of the Bad
Stayed 2 nights in May 2025

6/10 Okay

Christiane

Liked: Cleanliness, staff & service
It was a fine hotel for one night before leaving on a flight. Close to airport. Very friendly staff. But I had a noise party going on and traffic noise. So needing to get up at 430 am was hard. Plus I am glad I set an alarm because the wake up call never came. I would have missed my flight.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beds are hard, shower was great. Room is dated but fine. I was glad we were only there 1 night
Stayed 1 night in May 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Our experience was awful! The water in the shower did not get warm at all. We asked the front desk to see if someone can look at the water or change our room if possible. The maintenance people came in changed the shower head and said it was working just fine. The water NEVER got warm at all. We were in the hotel for a total of 3 hours. We checked out and left after that.
Stayed 3 nights in Apr 2025

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport and easy access to buses and transit
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA ESTHER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff Far from downtown but close to the airport. Comfortable and clean
Stayed 2 nights in Apr 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for early flight out from airport.

Stayed one night with family due to very early flight and close proximity to Firenze airport. Modern hotel, easy access from Firenza S.M.N. via taxi. Front desk staff very pleasant and helpful. Lobby vending machines provided access to quick snack and drinks upon late afternoon arrival. Dinner in the hotel restaurant was not very good. More like cafeteria food. We should have eaten at the pizzeria down the block. Taxi at 04h30 provided easy trip to airport, since hotel shuttle does not operate at that hour. Rooms were spacious and comfortable. Had requested connecting rooms, but received rooms across hall from one another, which was acceptable.
Stayed 1 night in Apr 2025

6/10 Okay

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff and restaurant staff were awesome. The only complaint I have is the mosquitoes that came in when I opened the window and patio door. I got several bites, I would recommend not opening the door to the balcony or the window.
Stayed 1 night in Apr 2025

6/10 Okay

soumendra, Morris plains

Liked: Cleanliness, staff & service
Convenient and near guidoni tram stop. Direct trams so Firenze Smn and all attractions. Limited food options but bar and restaurant on site was reasonable. Elevator rooting . Dated facility. Hallways had a peculiar smell. AC almost did not work but as a blower .front desk helpful.stow bags on last day to squeeze in a visit if having late trains or flight.
Stayed 2 nights in Apr 2025

2/10 Terrible

Insa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Stayed 2 nights in Apr 2025

8/10 Good

Garry

Traveled with family
Liked: Staff & service, property conditions & facilities
The one downfall of the room was the shower. It had only a half glass that was supposed to keep the water from spilling on to the floor. It didn't work. Had water all over the floor. What a mess. This is a terrible design. Also, in our room, the wifi was very weak.
Stayed 2 nights in Mar 2025

2/10 Terrible

Katy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. STAY SOMEWHERE ELSE!!
Stayed 1 night in Feb 2025

10/10 Excellent

Agnieszka, lambertville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with exceptional service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible! Stay somewhere else!

TERRIBLE!!!! Stay somewhere else. The rooms are old. The furniture is stiff. The bathroom is small. We had a tab with a shower wand but it doesn't fit a normal height person. The AC didn't work. Seriously one of the worst places I've ever stayed.
Stayed 1 night in Feb 2025

8/10 Good

Terence Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly / helpful staff especially the head guy in the restaurant ( and if he’s not in charge he should be ! ) only thing I might have added was a toaster other than that great food !. Rooms were clean with plenty of storage space ,great hot shower too
Stayed 7 nights in Feb 2025

4/10 Poor

Concettina

Traveled with group
Disliked: Amenities
Pictures were not at all as on the link.
Stayed 1 night in Jan 2025

8/10 Good

Nigel

Business traveler
Liked: Cleanliness
I had the steak special, honestly disappointing would sum it up full of sinue
Stayed 1 night in Jan 2025