Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Brooklyn (Ex Lombardi) offers 15 accommodations with minibars and hair dryers. Beds feature premium bedding. Cable television is provided.
Bathrooms include showers, bidets, and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Brooklyn (Ex Lombardi) features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Florence hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.
Hotel Brooklyn (Ex Lombardi) is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, French, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 30 per day)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 5 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
5 steps to reach entrance
Elevator
More
1 floor
Reception hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 7 for adults and EUR 5 for children
Nearby parking fee: EUR 30 per day
Pet fee: EUR 50 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1WKT4OFMJ
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Lombardi Florence
Lombardi Hotel Florence
Hotel Lombardi Florence
Hotel Lombardi
Hotel Lombardi
Brooklyn Ex Lombardi Florence
Hotel Brooklyn (Ex Lombardi) Hotel
Hotel Brooklyn (Ex Lombardi) Florence
Hotel Brooklyn (Ex Lombardi) Hotel Florence
Hotel Brooklyn (Ex Lombardi) Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 64 out of 183 reviews
10 - Excellent
64
Rating 8 - Good. 70 out of 183 reviews
8 - Good
70
Rating 6 - Okay. 35 out of 183 reviews
6 - Okay
35
Rating 4 - Poor. 11 out of 183 reviews
4 - Poor
11
Rating 2 - Terrible. 3 out of 183 reviews
2 - Terrible
3
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Nicole
Traveled with partner
Mar 1, 2025
Liked: Cleanliness
Disliked: Amenities
It was average. Good location. Shower flooded the bathroom, toilet wasn’t installed so you couldn’t move at all when seated. Bed was very comfortable, room was clean.
Nicole
Stayed 4 nights in Feb 2025
8/10 Good
Arleen
Traveled with partner
Nov 19, 2024
Liked: Cleanliness, staff & service
The hotel is conveniently located to the train station and attractions. It was clean and the staff was friendly. Though our room seemed like it was still being worked on or fixed. Passing by the corridor there appear to be rooms that were better prepared. Also, it was difficult to sleep some nights due to noise outside in the area and hearing a shower running from another room. Overall, it was an average experience.
The property staff was very accommodating. They allowed us to put our luggage in the room prior to our check in time, which made it very convenient. The walk from the train station is very easy and felt safe all around.
We enjoyed our stay in this hotel. Aside from it's just few steps from train station, it is also close to restaurants, grocery stores and walkable to some of tourist spots. Spent 1 night here with the plan of going to Pisa the following day. The staff are very friendly and were apologetic for the room type (instead of double bed but provided 2 twin beds) but ended up in a double/ Queen-sized bed. Room is clean, spacious and a comfy matress. Bathroom is spotless. Overall, a decent place to stay in Florence, close to Santa Novella train station.
Great location, we could walk everywhere. Close to great eating options and a short stroll to the central market. The staff were very helpful. Our room had a beautiful balcony and was perfect for 2 adults and 1 child for an overnight stay.
Peita
Stayed 1 night in Sep 2024
6/10 Okay
William
Sep 8, 2024
Liked: Cleanliness, staff & service
not great location unless you are coming through quickly and want proximity to the trains
Great little hotel in a perfect location. 5 minute walk from the train station right in the centre of Florence. Small room but spotlessly clean and a great bed . Perfect for a visit to Florence especially if a short trip like ours as you are literally near to everything. Lovely helpful staff and we were able to leave our luggage on check out until later in the day.
This hotel is centrally located and clean. The price is right and Andrea at the front desk was extremely helpful!
Gina
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveler
Jun 3, 2024
Disliked: Property conditions & facilities
Shower drain doesn’t work and no hot water in shower after the first person showers.
Verified traveler
Stayed 1 night in Jun 2024
2/10 Terrible
Anne
May 17, 2024
Disliked: Property conditions & facilities
I loved the location .
Toliet didn’t flush
Anne
Stayed 6 nights in May 2024
4/10 Poor
yushuang
Traveled with group
Mar 8, 2024
Liked: Cleanliness
Frustrated
Hotel changed management on March 1, 2024. Per Hotel.com email and my credit company, I paid for the stay but Hotel Lombardi's new front desk lady insisted that I did not pay. I showed her the receipt but she did not want to even take a look.
A very short walk from the train station and you arrive at the Hotel Lombardi. First off I loved the old style cage elevator. Very nostalgic. There are 5 steps up to the entrance but after that the elevator "whisks" you to the first floor and the hotel. Check in was very easy and the room was very close to the front desk. The owner is very friendly and and gave us a map with many landmarks marked off for us to see. Room was very comfortable with a nice bed and fridge. Bathroom was a bit small but the shower had very hot water and plenty of pressure. There is shopping just down the street and lots of restaurants close by. OK. Just down the street towards the shopping and restaurant area is a row of trash bins by the street. This can get a bit messy but just ignore it as you walk by and you will be in the restaurant area with any type of cuisine you desire. The Hotel Lombardi is a good value for your hard earned money. Enjoy your stay there.