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Hotel La Gemma

5.0 star property
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Photo gallery for Hotel La Gemma

Front of property
Lobby lounge
Interior detail
Junior Suite (35sqm) | 1 bedroom, premium bedding, minibar, in-room safe
Suite (Prestige) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • 24/7 front desk
$850
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Ponte Vecchio
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Suite (Loft, 38sqm)

Suite (Loft, 38sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (WiFi)

Superior Double Room (WiFi) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room (20sqm)

Signature Double Room (20sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (30sqm)

Deluxe Double Room (30sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Wifi)

Suite, 2 Bedrooms (Wifi) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (35sqm)

Junior Suite (35sqm) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 657 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel La Gemma

5-star hotel in Historic Centre of Florence
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel La Gemma features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, concierge services, and an elevator. Parking is available onsite for a surcharge.

Hotel La Gemma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 33 for adults and EUR 33 for children
  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1CYOU9I36

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 172 out of 196 reviews
Rating 8 - Good. 14 out of 196 reviews
Rating 6 - Okay. 7 out of 196 reviews
Rating 4 - Poor. 1 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

Chad, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Comfortable beds. Incredible staff!
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spa. Lovely, friendly staff. Perfect location.
Stayed 1 night in May 2025

10/10 Excellent

Juan Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

Amberlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to nearby shopping, restaurants and attractions. Our room was very clean and the staff were helpful and welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem right in the heart of Florence! Amazing staff, extra care with everything! Walkable to many major sights and so many restaurants close by. The breakfast is amazing!!! Felt like family during our stay! Such a beautiful hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place we’ve stayed
Stayed 2 nights in May 2025

10/10 Excellent

Valentin

Stayed 3 nights in Apr 2025

10/10 Excellent

Anemona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, very conveniently located in the old center close to everything!
Stayed 6 nights in Apr 2025

10/10 Excellent

Yelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. I love the centralized location & how all the staff was highly trained & professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

drew, lake balboa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
is the property beautiful? yes. Is the staff accommodating enough to warrant the price of a stay? Absolutely not. Will staff be there to welcome you upon arrival and perhaps help get your luggage thru the door? Nope. Will they watch from behind the counter as you struggle? Yep. Will the very nice bartender recommend you a restaurant only for you have the front desk tell you no they can't help make you a reservation because they know that restaurant is all booked? Yes. Will you then call that same restaurant yourself and secure a reservation no problem? Again, yes. Can you find better service elsewhere at a fraction of the cost? Almost certainly yes. But hey I'm sure your Instagram pics will be cool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with great staff! Rooms are fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem in the heart of the city. Close to everything. Breakfast is phenomenal and staff went above and beyond to meet every need!
Stayed 3 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Everything was perfect. Incredible service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. My son and I stayed for a night, gorgeous decor, staff is absolutely amazing, very very accommodating, kind and helpful! Can’t wait to go back!
Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. Way more than I expected and the service was outstanding. The design overall was stunning. Can’t wait to go back
Stayed 2 nights in Feb 2025

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities

Great Room but Some Disappointments

Overall, the room was good – spacious, with a fantastic shower, ample closet space, and complimentary soft drinks. Breakfast was also perfect. However, there were some downsides. Our room faced the internal courtyard, which served as a smoking area with music playing all day, sometimes late into the night. Whenever we opened the door for fresh air, cigarette smoke and noise filled the room. Even with the door closed, the noise was noticeable, making it difficult to rest during the day. Additionally, the pillows were uncomfortable and caused back pain. Another disappointment was that housekeeping didn’t replenish the toiletries we used, leaving us without conditioner when we needed it most – just before heading to the airport.
Stayed 3 nights in Feb 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 3 nights in Feb 2025