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Hotel Donatello

3.0 star property

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Photo gallery for Hotel Donatello

Front of property
Food court
Bar (on property)
Single Room | Minibar, individually furnished, desk, blackout drapes
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
Piazza Indipendenza 23, Florence, FI, 50129
  • Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Piazza di Santa Maria Novella
    ‪13 min walk‬
  • Uffizi Gallery
    ‪19 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Minibar, individually furnished, desk, blackout drapes

Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, individually furnished, desk, blackout drapes

Classic Triple Room

  • 279 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Minibar, individually furnished, desk, blackout drapes

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, individually furnished, desk, blackout drapes

Classic Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Donatello

3-star hotel in Historic Centre of Florence
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Donatello offers 59 air-conditioned accommodations with minibars and hair dryers. These individually furnished accommodations include desks. Televisions come with digital channels.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Donatello is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:00 PM on request
  • Self parking on site (EUR 30 per day)
  • Extended parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Airport shuttle fee per child: EUR 30
  • Self parking fee: EUR 30 per day
  • Extended parking fee: EUR 30 per night
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A1VF7L3QHT

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Donatello Florence
Hotel Donatello
Hotel Donatello Florence
Hotel Donatello Hotel
Hotel Donatello Florence
Hotel Donatello Hotel Florence

Hotel Donatello Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 97 out of 452 reviews
Rating 8 - Good. 195 out of 452 reviews
Rating 6 - Okay. 95 out of 452 reviews
Rating 4 - Poor. 37 out of 452 reviews
Rating 2 - Terrible. 28 out of 452 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alvise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place, 12 minutes from the Cathedral of Santa Maria del Fiore.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Traveled with family
Liked: Property conditions & facilities
The hotel rooms are serviceable. My favorite thing about them was how quiet they were - and the air conditioning worked great. It is very convenient to everything. My only downside is that is appears that showering in the evening means a lukewarm (at best) shower. The breakfasts were typical and the rooms were on the small side but still fine.
Stayed 2 nights in Jun 2024

4/10 Poor

Gerges

Disliked: Staff & service, amenities
Didn’t line the staff especially night staff
Stayed 2 nights in Nov 2023

2/10 Terrible

Alexis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is down right disgusting. We showed up excited because the pictures looked cute and it a good walking distance. The female front desk worker is rude, the sheets have blood stains on them after switching rooms and the worst part, is we found bed bugs. They refuse to refund us and are making us stay in their infested hotel. Do not come here. Pay the extra money and stay anywhere else.

6/10 Okay

Ylceli

Stayed 3 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family run hotel was beautiful and the staff/family is very welcoming and accommodating. All touristic places were in walking distance, restaurants near where very good. We had forgotten our wedding ring and they returned it to us and helped in finding it. All in all will go back again !
Stayed 2 nights in Sep 2023

8/10 Good

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and the staff was helpful. It is close enough to walk to the tourist areas but far enough away that it is really not that close. Close enough to train station for a quick walk or ride (with luggage). We did both and it took about 10-15 min either way. Close to Accademia Gallery. Park area in front was fine during the day but some homeless sleeping there at night. Room was spacious for 4 people and the view overlooked the park. Everything close enough that can be walked.
Stayed 2 nights in Jul 2023

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. My room was quiet clean and comfortable.
Stayed 4 nights in Jun 2023

8/10 Good

FRANCISCO, CORAL SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and close to main important places
Stayed 2 nights in May 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service, friendly staff, helpful providing information. It's about 15 minute walk from main train station, keep in mind busy, narrrow sidewalks, can be a challenge if you have a lot of luggage. You can take public transportation across train station to take you close to the hotel, there is a bus station across the hotel. Breakfast was continental, sufficient to get you started for the day.
Stayed 1 night in Oct 2021

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if you have a car

Excellent location , small difficulty in navigating to the hotel due to road works but Waze app was the solution. Due to covid breakfast has to be served by staff. Staff are all polite and helpful. Access to onsite parking is via very narrow driveway. There is a cheaper option for an on street parking with a hotel permit.
Stayed 2 nights in Aug 2021

8/10 Good

KEVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location , Friendly Staff

Stayed 1 night in Feb 2021

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place!! :) Paul (front desk) was so nice and very helpful with the check-in. Location is great and within walking distance to the Dome, close to shopping and dining. It was a very nice hotel, excellent service and a great complimentary breakfast buffet. Easy access to public transportation that would take you anywhere in Florence.
Stayed 2 nights in Oct 2019

10/10 Excellent

Steve, Ephrata ,Pa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location Friendly staff Nice apartment substituted for original room at no extra charge
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Perfectly fine for 1 night. Simple and basic.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location with clean rooms and friendly staff. Walking distance to most of the sights of the city and access to the highways if you’re driving.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It isn’t as close to the station as advertised. The room is too small for two persons. There are very few plug points for charging devices. Wifi is not free and the signal is very poor. I had to use my cellular network for internet and that was very expensive. The room rates were exorbitant and definitely not value for money. Overall a terrible ey
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean, the staff is very good and very helpful to give information to the guests. 👍
Stayed 2 nights in Jun 2019

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities

Great location, smelly room

The location was perfect and the staff were very nice and welcoming. The only issue we had was that the room was very musty giving it a strange smell. The window is on the ceiling so we could not open it to air it out.
Stayed 2 nights in May 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine. No wifi available though
Stayed 2 nights in May 2019