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Hotel Berna

2.0 star property

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Photo gallery for Hotel Berna

Interior detail
Family Room | 1 bedroom, down comforters, minibar, in-room safe
Breakfast (EUR 8 per person)
Lounge
Classic Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Largo Fratelli Alinari, 11, Florence, FI, 50123
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Uffizi Gallery
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, down comforters, minibar, in-room safe

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Minibar, in-room safe, desk, soundproofing

c-hotels Ambasciatori

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very Good, (1006)
$211 nightly
The price is $211 total
includes taxes & fees
c-hotels Ambasciatori

About this property

Hotel Berna

Florence hotel connected to the convention center, steps from Basilica of Santa Maria Novella
Along with a bar/lounge, this smoke-free hotel has valet parking and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Hotel Berna offers 9 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Berna features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers express check-in, room service (during limited hours), and express check-out. Onsite parking is available (surcharge).

Hotel Berna is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 1 floor
  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Valet parking fee: EUR 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
Tax ID - 06477730482
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A100000000

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Berna Florence
Hotel Berna Florence
Berna Hotel Florence
Hotel Berna Hotel
Hotel Berna Florence
Hotel Berna Hotel Florence

Hotel Berna Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 193 reviews
Rating 8 - Good. 67 out of 193 reviews
Rating 6 - Okay. 30 out of 193 reviews
Rating 4 - Poor. 12 out of 193 reviews
Rating 2 - Terrible. 12 out of 193 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rachelle

Traveled with family
Liked: Cleanliness, staff & service
It was very close to the train station. The reception desk is only open from 9am to 7pm. The elevator is very old and can hold one person at a time if carrying luggage
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Not the prettiest location, but so convenient to train, and easy walking to all major attractions. The very best part was our service . Nadia, specifically, went way above and beyond to be so helpful, as well as friendly and courteous every day. For this reason, I would recommend hotel Berna to friends!!!
Stayed 5 nights in Oct 2024

2/10 Terrible

Tawfik, cresco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel it’s shared flat
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The room was nice and clean but really small. Nice view. This is not a hotel it is more like an expensive bed and breakfast, and the breakfast is continental style. The location is great. The checkout is at 10:30 am!!!!!!!!!! Not even noon. Good for one night stay but not worth the almost 400 dollars a I paid for the night. We were 4, two adults and two kids and could barely fit in the room.
Stayed 1 night in Jun 2024

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Berna. We chose the location based on proximity to the train and our guided tours while in Florence. Both were extremely close by which was helpful. The hotel was a tad difficult to find (small plaque on the building) and the elevator was tiny and not much use. The room for four was very small and the area is loud at all times of day and night. We used a white noise machine to try and cancel out while sleeping. Staff were extremely kind and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Abhishek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Overall great stay close to Florence main train station. Room was clean absolutely no disturbance in night even though it being so close to train station. Breakfast was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, value and service!

We only stayed 2 days in Florence so a central location was critical. This was a great location especially for a last minute booking! Other than some traffic restrictions that we didn’t understand there were no issues. The hotel called the local authorities and had the fines removed, and even sent us documents for proof, beyond excellent service! We even received a friendly “bravo” for sleeping late and enjoying actually being on vacation!
Stayed 2 nights in Oct 2023

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value for florence

Great location very close to smn station. If you're on a hit and run mission to florence, this hotel is hard to beat. Has a lift.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Florence for 3 days and the Hotel was within short walking distance to the Duomo, train station, and many tasty restaurants. The room itself was good for the amount of days staying there, we really enjoyed having the option of logging into Netflix because we like to sleep with the TV on. Nadia was very helpful, friendly, and pleasant to be around. It was convenient having breakfast right in the hotel for €8 and it wasn’t bad, it was the right amount of food. Overall, my husband and I enjoyed our stay.
Stayed 3 nights in Oct 2023

2/10 Terrible

chaim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT A HOTEL its dirty creepy motel style apartments
Stayed 1 night in Aug 2023

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service
Close and convenient to the train station if you need a quick in and out location.
Stayed 1 night in Jun 2023

6/10 Okay

Chui Wa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't trust the photos of the hotel

Hotel is old and not as clean, photos are very misleading. The room & the bathroom are very old and unclean. Location was the only great thing about the hotel
Stayed 2 nights in May 2023

4/10 Poor

Rolando

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

?!@!

We were there for 2 nights. The 1st night AC was almost not working and the summer heat in Italy has started. Terrifying summer heat. The next morning, there WAS NO ELECTRICITY. We needed to bathe because of the sticky feeling from the night before. But I think our AC was not really working in the first place because when we got home the next day from our day tour, the cover of the AC was not there. It really looked like it was inspected. And lo and behold, there was a fan left in the room. It was so hot, we were given A fan to replace the AC that we paid for and the heat was terrible. Our body was sore from so much sweating. We joined our tour without the benefit of a refreshing shower because how could we? It was sooo dark in the bathroom? If not for the beauty of Italy I would rage hell. I think we deserve to be reimbursed from this trip. Just saying. We were just glad we were leaving on the third day.
Stayed 2 nights in Jul 2022

8/10 Good

Eric

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, clean and spacey, helpful staff
Stayed 2 nights in Dec 2019

8/10 Good

Magdolna

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff very nice ,comfortable rooms and very quiet in center of Firenze
Stayed 4 nights in May 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence

Great vacation. Enjoyed the hotel.
Stayed 1 night in Mar 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who served us was very kind and efficient. The only problem was there was no lobby so we only saw her in morning.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

close to train station

very small and simple room. The hotel is with an old building. It is so small that no staff is on duty during the night.
Stayed 2 nights in Jul 2018

8/10 Good

GMom, West Chester, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Berna isn't as much of a hotel as a handful of rooms on one floor in a building. We walked by the entrance 3 times before we found it. Our room contained three twin beds. Space was a bit tight, but we didn't spend a lot of time in our room. The decor is "old world." Not modern at all, but that's OK. There is a small refrigerator we used for water bottles, and breakfast is available if reserved in advance. We were up and out early, so we didn't partake. It's adjacent to the train station, and a quick walk to Piazza del Mercato Centrale, where there are several great restaurants.
Stayed 4 nights in Jun 2018

8/10 Good

mark, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value good comfort amazing staff

We had invaluable guidance and assistance from Elena and Nadia at front desk. First Florence advice then train Breakfast vast and lady made best cappuccino. Hold the excess foam and use lot of coffee
Stayed 3 nights in Apr 2018

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Leonie, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Within walking distance of major attractions

Our room was clean, comfortable and quite spacious for an old building. We also had a balcony. The hotel manager, Nadia, was very friendly and knowlegeable and happy to answer any questions. The lift was very small and could only accommodate one person with luggage, but this was not a problem. Breakfast was very adequate. It was also a very quiet hotel with no noise from from other guests.
Stayed 4 nights in Aug 2017