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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Indoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior
Free buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
3440 W Radio Dr, Florence, SC, 29501-7812
  • Florence Civic Center
    ‪8 min walk‬
  • Magnolia Mall
    ‪13 min walk‬
  • Mcleod Regional Medical Center
    ‪9 min drive‬
  • Florence, SC (FLO-Florence Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 299 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and dry cleaning.
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ex FLORENCE I-95 I-20 CIVIC CTR
Holiday Inn Ex Hotel FLORENCE I-95 & I-20 CIVIC CTR
Holiday Inn Ex Hotel Florence I-95 I-20 Civic Ctr
Holiday Inn Ex Hotel I-20 Civic Ctr
Holiday Inn Ex I-20 Civic Ctr
Holiday Inn Ex Hotel Suites FLORENCE I 95 I 20 CIVIC CTR
Ex Florence I95 I20 Civic Ctr
Holiday Inn Ex Hotel Suites Florence I 95 I 20 Civic Ctr
Holiday Inn Express Suites Florence I 95 I 20 Civic Ctr by IHG

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mike, Plymouth

Liked: Staff & service, amenities, property conditions & facilities
Close to I-95, and great local restaurants.
Stayed 1 night in Mar 2025

2/10 Terrible

Jerry

Business traveler, Traveled with partner
Disliked: Staff & service
Unreasonable policies led to an unexpected charge at check-in, which left a disappointing impression. To enhance the guest experience, the receptionist staff would benefit from additional customer service training and a greater sense of empathy, especially given their roles in the hospitality industry.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karin

Traveled with family

Nice Stopover,with Great Breakfast

Very Comfortable Room after a long day of Traveling
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & clean. Free breakfast is a plus. Spacious room & bath.
Stayed 1 night in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well-maintained Holiday Inn Express. The rate was very competitive.
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Traveled with family
Liked: Staff & service
The room was nice and clean. But I paid an extra $100 for a property with an indoor pool and hot tub and when we got up to use them this mouse were disappointed because they weee dirty and discolored
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I forgot my pillow there and they still had it waiting for me 2 days later, so we picked it up on our way home.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay. Was clean
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love using hotels.com. The checkin was the easiest ever, room was comfortable, clean and spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laurie

Stayed 1 night in Mar 2025

8/10 Good

Sandra, Sterling

Stayed 1 night in Mar 2025

10/10 Excellent

Cindy D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it here!

We enjoyed here so much that we booked it for our return trip from Florida! Pool was nice and warm.
Stayed 1 night in Mar 2025

4/10 Poor

Elizabeth

Stayed 1 night in Mar 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean comfortable and large with all the amenities I like .
Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2025

8/10 Good

Marlin

Traveled with partner
Liked: Staff & service, property conditions & facilities
The mattress and the staff were excellent. Could pick it up a notch with overall cleanliness.
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good area to stop overnight. East access to the interstate. Lots of restaurants and shopping nearby. The hotel is clean and quiet, bed is comfortable, and breakfast was good.
Stayed 1 night in Feb 2025

6/10 Okay

Alina

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Although the room was upgraded (not the cheapest) and clean it had a terrible smell of old dirty carpet (or something wet and dirty). We had to use an expensive perfume to somehow neutralize the smell. It was too late and we were very tired to try to exchange the room. I am very surprised with the 8,8-9,2 rating of this place on Expedia and Booking. Based on our extensive experience I would never rate it more than 7.
Stayed 1 night in Feb 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025