Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Indoor pool
Exterior
Free buffet breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
3440 W Radio Dr, Florence, SC, 29501-7812
  • Florence Civic Center
    ‪8 min walk‬
  • Magnolia Mall
    ‪13 min walk‬
  • Mcleod Regional Medical Center
    ‪9 min drive‬
  • Florence, SC (FLO-Florence Regional)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 301 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 299 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 299 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Florence hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and dry cleaning.
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG offers 87 air-conditioned accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ex FLORENCE I-95 I-20 CIVIC CTR
Holiday Inn Ex Hotel FLORENCE I-95 & I-20 CIVIC CTR
Holiday Inn Ex Hotel Florence I-95 I-20 Civic Ctr
Holiday Inn Ex Hotel I-20 Civic Ctr
Holiday Inn Ex I-20 Civic Ctr
Holiday Inn Ex Hotel Suites FLORENCE I 95 I 20 CIVIC CTR
Ex Florence I95 I20 Civic Ctr
Holiday Inn Ex Hotel Suites Florence I 95 I 20 Civic Ctr
Holiday Inn Express Suites Florence I 95 I 20 Civic Ctr by IHG

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marlin

Traveled with partner
Liked: Staff & service, property conditions & facilities
The mattress and the staff were excellent. Could pick it up a notch with overall cleanliness.
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good area to stop overnight. East access to the interstate. Lots of restaurants and shopping nearby. The hotel is clean and quiet, bed is comfortable, and breakfast was good.
Stayed 1 night in Feb 2025

6/10 Okay

Alina

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Although the room was upgraded (not the cheapest) and clean it had a terrible smell of old dirty carpet (or something wet and dirty). We had to use an expensive perfume to somehow neutralize the smell. It was too late and we were very tired to try to exchange the room. I am very surprised with the 8,8-9,2 rating of this place on Expedia and Booking. Based on our extensive experience I would never rate it more than 7.
Stayed 1 night in Feb 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laraine D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very smooth. The clerk was very efficient and helpful. Property clean and basic. Breakfast good.
Stayed 1 night in Feb 2025

8/10 Good

Cicely

Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy D

Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay very relaxing, great breakfast,great staff
Stayed 2 nights in Feb 2025

8/10 Good

Jasmine

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location-very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was enjoyable. The bed and pillows were comfy. They had a great variety at breakfast. We love their cinnamon buns. Everyone was pleasant that we dealt with, the front desk and the dining area.
Stayed 1 night in Feb 2025

8/10 Good

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jamal

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and movies in walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Extremely comfortable hotel. It’s all the little things that set this hotel apart, room darkening shades, Dove body wash, shampoo & conditioner, swivel TV, HDMI channels, comfy beds & a nice side table beside the chair. We really enjoyed our stay and will definitely choose this hotel on our next visit to the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Stayed 1 night in Feb 2025

6/10 Okay

Christina

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cathy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area which felt safe. Many restaurants near by.
Stayed 2 nights in Jan 2025

6/10 Okay

Bridgett

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was wonderful and quick. Ms Carolyn was nice, but didn’t complete our check in correctly. She forgot to add late check out for Sat morning. The housekeeper knocked on our door three times before 11am check out. The end room was the worst, people coming in and out the hotel door was loud. Never do that again. The bathroom sink was stopping up. The hot water in the shower never got hot even after the maintenance man came by Fri evening to reset it. This was our second stay with the Hoilday Inn Express it wasn’t good this time. I think it was just this location. The phone chargers that’s built into the light fixture is out of date. No ironing boards in the room. But overall the bed was comfortable, the room size was magnificent, bathroom size was amazing also. Thanks will return
Stayed 1 night in Feb 2025

4/10 Poor

erick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025