Sertil Deluxe Tropical Suites

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January 2025

Photo gallery for Sertil Deluxe Tropical Suites

View from property
Exterior
Front of property
99-cm LCD TV with satellite channels, TV, foosball
Tropical Jacuzzi Garden View Room | Premium bedding, minibar, in-room safe, soundproofing

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Oludeniz Mah., Guzgulu Mevkii, Oludeniz, Fethiye, Mugla, 48300
  • Ölüdeniz Nature Park
    6 min walk
  • Fethiye Oludeniz Babadag Cable Car
    11 min walk
  • Grand Ucel Aqua Park
    3 min drive
  • Dalaman (DLM-Dalaman Intl.)
    76 min drive

Room options

Tropical Jacuzzi Garden View Room

  • 732 sq ft
  • Sleeps 3
  • 1 Double Bed

Tropical Jacuzzi Sea View Room

  • 732 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Tropical Deluxe Garden View Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Sertil Deluxe Tropical Suites

Fethiye hotel close to Ölüdeniz Beach
Hop on the free shuttle and spend your day at the beach, then return to Sertil Deluxe Tropical Suites and dine at one of the hotel's 2 restaurants.
Sertil Deluxe Tropical Suites offers 84 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 99-cm LCD televisions come with premium satellite channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 3 outdoor swimming pools at Sertil Deluxe Tropical Suites, and enjoy amenities like a seasonal outdoor pool and a steam room.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a garden and a terrace. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in July 2023.

Sertil Deluxe Tropical Suites has designated areas for smoking.

A complimentary manager's reception is offered each day.
Sertil Deluxe Tropical Suites has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Foosball table
  • Infinity pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Mediterranean architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 99-cm LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 5 and April 29.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

The seasonal pool will be open from April to November
Only registered guests are allowed in the guestrooms

Property is also known as

Sertil Deluxe Hotel Fethiye
Sertil Deluxe Hotel
Sertil Deluxe Fethiye
Sertil Deluxe

Sertil Deluxe Tropical Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 111 reviews" "
Rating 8 - Good. 24 out of 111 reviews" "
Rating 6 - Okay. 15 out of 111 reviews" "
Rating 4 - Poor. 15 out of 111 reviews" "
Rating 2 - Terrible. 13 out of 111 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

sobaan

Traveled with partner
Disliked: Staff & service
Beautiful location. Our room was comfortable and lovely to stay in. Residents are generally family based so it was a family friendly stay. Would recommend for muslim women especially as there is a good amount of privacy and pool can be comfortably used also. Only issue we had was with reception desk staff- had to call the front desk 4 times for an iron which we never received and the man rudely even said "this is the fourth time you've asked". Had to go to front desk to request fresh towels and for the room to be tidied as the sign we left was also ignored.
Stayed 3 nights in Jul 2024

2/10 Terrible

Scotty

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I was upgraded to a swim up suite. It was amazing
Stayed 1 night in Oct 2023

6/10 Okay

Ian Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Tired and dated
Stayed 11 nights in Sep 2023

6/10 Okay

Amy

Stayed 7 nights in Aug 2023

8/10 Good

Ashlyn

Stayed 3 nights in Aug 2023

2/10 Terrible

Alia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The bedroom smell was very bad, and basically unpleasant, the bathroom was worn out and had strange rotting bits. The bed sheets were rough worn out. We chose this hotel due to its good rating...
Stayed 3 nights in Aug 2023

8/10 Good

marvin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, however the room we stayed in needs a bit of updating. The toilet was leaking and the bathroom door Squeaks so bad you had to leave it open because it would wake someone up. Other then that, the place was great and convenient to downtown. 3 pools we amazing and quiet.
Stayed 3 nights in Aug 2023

6/10 Okay

James

Liked: Room comfort
Disliked: Cleanliness
It’s an OK hotel.
Overall is a good hotel. Room (Tropical Deluxe Garden View Room) was very spacious which was good, but unfortunately I found 4 spiders in the room, and it didn’t seemed like cleaned at all. The bed as well was not really comfortable. Also the toiletries provided were old and it did not look good for a 4star hotel. Gym is very old too, machines and weights not in good condition. The only thing I really liked was the pool and the view from there. That’s about it.
Stayed 2 nights in Aug 2023

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay there!!!!
Absolutely terrible service, no hot water, disgusting food and lack of handling complain
Stayed 3 nights in Jul 2023

4/10 Poor

Sumair

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, however, room was inadequate, service was poor, electrical faults, water faults - I wouldn’t class this as 4 star more like average 3stars - the view from the hotel was amazing - laundry service incompetent - personally wouldn’t stay here again
Stayed 3 nights in Jul 2023

4/10 Poor

Mahsa

Traveled with group
Disliked: Staff & service, property conditions & facilities
Pictures of this hotel are deceptive. The hotel is not well maintained and is much older than shown on the photos. We did not have a good experience checking into this hotel which ruined the vacation vibe. We had booked a swim up room with a sea view that was paid fully weeks prior to arrival, however they gave us a different room in a different building than the main hotel. When we complained they tried to justify that a sea view is not guaranteed but when they saw it was clearly stated in our reservation they offered a different room in the main building, which once again was not sea view and the room was under renovation! We didn’t agree and “suddenly” they were able to find the appropriate room we booked under the guise that someone else was supposed to check in but they changed their room. Our room had no towels and we had to go to the reception several times to finally get towels sent to our room. The restaurant buffet (both breakfast and dinner) was terrible. Upon checkout, they tried to charge us an extra $2500 for dinners and drinks at their restaurant that we did not use. They ended up cancelling those charges because there were obviously no signed receipts available to prove the purchases. The only positive attribute of this hotel is the view. Overall, I would not recommend this hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Khayala

Stayed 5 nights in Jun 2023

6/10 Okay

Suzan

Traveled with partner, Traveled with family
Disliked: Cleanliness
Our air conditioning did not work well and had to ring reception a few times. We were on the rooftop so our room was stifling but only had sheers, no block out blinds. The floor around the drinks station at breakfast was always flooded so constantly was slippery and dangerous.
Stayed 3 nights in Jun 2023

10/10 Excellent

Glen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel just on the outskirts of Oludeniz, very close to the mountain cable car. The hotel was lovely, comfortable with the most amazing views of the mountains and the sea. Beds really comfortable, staff could not do enough and the breakfast was out of this world. I had a Hamann and massage in the Spa and it was the best I have ever ever had. Great value for money but still luxury.
Stayed 1 night in Jun 2023

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal view and an absolutely beautiful hotel. Very clean and well maintained. Very friendly and helpful staff & concierge. It is also a short walk away from the dolmus stops, and taxis on call waiting 40 feet away if you would prefer a taxi.
Stayed 1 night in May 2023

10/10 Excellent

Emily

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views to die for!
What an amazing stay. Even with a few hiccups Rose made everything as comfortable as possible! I can’t thank her enough for her hospitality. The views from the swim room balcony are exceptional. The staff we so polite and kind. Will be back in the summer for another visit ❤️
Stayed 9 nights in Apr 2023

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Alicia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay at this property. We had the swim up room which we loved! The view was unbeatable. Pool water was cold but it was October so to be expected. It’s close to the main beach by car, about 10 mins. The staff were helpful and nice. Only downside was the shower had a slight leak and water would be all over the floor after, but otherwise no complaints.
Stayed 2 nights in Oct 2022

10/10 Excellent

Alex

Stayed 2 nights in Oct 2022

10/10 Excellent

Banafshe

Stayed 1 night in Sep 2022

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley Hotel
Lovely place! Stay for one night due to just passing through the area. Staff helpful lovley views.
Stayed 1 night in Aug 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning with its infinity pool and mountain backdrop the food was good and the staff were extremely friendly and helpful the only downside us it's a bit far away from olu deniz
Stayed 7 nights in Aug 2022

10/10 Excellent

ahmed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Good location with views to die for. Svetlana, the manager was wonderful. Recommend anytime.
View
Pool
Stayed 2 nights in Jul 2022

8/10 Good

Ali

Stayed 4 nights in Jun 2022