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Palais Ommeyad Suites & Spa

5.0 star property

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Photo gallery for Palais Ommeyad Suites & Spa

Ambassador Suite | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool, sun loungers
Ambassador Suite | Minibar, in-room safe, desk, iron/ironing board
Exterior detail
Royal Suite | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Spa
  • Room service

Explore the area

Map
48, Zenjfour Bab Guissa, Ancienne Medinah, Fes, 30000
  • Zaouia Sidi Ahmed Tijani
    ‪8 min walk‬
  • Moulay Idriss Zawiya
    ‪9 min walk‬
  • University of Al Quaraouiyine
    ‪10 min walk‬
  • Fes (FEZ-Saiss)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite | Courtyard view

Ambassador Suite

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite

Senior Suite | Minibar, in-room safe, desk, iron/ironing board

Senior Suite

  • 603 sq ft
  • Sleeps 4
  • 4 King Beds OR 2 Double Beds

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About this property

Palais Ommeyad Suites & Spa

5-star riad in Fes El Bali
Along with a full-service spa, this smoke-free riad has an outdoor pool and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is not available.
Palais Ommeyad Suites & Spa offers 32 air-conditioned accommodations with private hot tubs and minibars. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the riad include an outdoor pool and a steam room.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
In addition to a full-service spa, Palais Ommeyad Suites & Spa features an outdoor pool and a steam room. The riad offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury riad also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Palais Ommeyad Suites & Spa is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 40.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 50 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palais Ommeyad
Palais Ommeyad Fes
Palais Ommeyad Hotel
Palais Ommeyad Hotel Fes
Palais Ommeyad Suites Hotel Fes
Palais Ommeyad Suites Hotel
Palais Ommeyad Suites Fes
Palais Ommeyad Suites
Palais Ommeyad Suites & Fes
Palais Ommeyad Suites & Spa Fes
Palais Ommeyad Suites & Spa Riad
Palais Ommeyad Suites & Spa Riad Fes

Palais Ommeyad Suites & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TAHIR, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in Fez not far away from old Medina.
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
Fantastic riad inside city walls. Very attentive and friendly staff.
Stayed 4 nights in Apr 2023

2/10 Terrible

Tomas, Cairo

Business traveler
I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.
Stayed 3 nights in Nov 2022

10/10 Excellent

Umer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place! Thumbs up from Scotland!
Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional experience with very helpful and friendly staff.
Stayed 3 nights in Oct 2018

2/10 Terrible

Jana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved us to 2 star category without any refund
The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service .

10/10 Excellent

expats France, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Excellent value for money with staff that can't do enough for you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Excellent Service
The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay. We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm. Breakfast was also great. The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature.

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à tout le personnel
Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS. Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près. Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été. Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception. Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible. Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne. Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh. Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide.
Stayed 4 nights in Dec 2019

8/10 Good

vanessa

Stayed 4 nights in Nov 2019

6/10 Okay

maria regina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poderia ter sido melhor
O hotel é muito escuro e sem graça Você fica perdida Não conseguiam encontrar minha reserva já paga

10/10 Excellent

Maria Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AB, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Une Expérience heureuse
Un hôtel avec du charme et une équipe exceptionnelle

6/10 Okay

SAMIR

Liked: Staff & service, room comfort
Disliked: Cleanliness

10/10 Excellent

Sonia Garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifica estancia
Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón. Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas. Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años. Indudablemente cuando vuelva repetiré y este será mi hotel. Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco.

4/10 Poor

jakofuté, LYON

Disliked: Property conditions & facilities, room comfort
NE MERITE PAS DU TOUT 5 ETOILES
Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! ) Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant . Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule . BREF : un 3 étoiles qui a besoin d'être rafraichi ...