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Le Grand Alcazar

4.0 star property

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Terrace/patio
Indoor pool
Panoramic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe
Junior Suite, 1 Double Bed, Non Smoking, Courtyard View | View from room
Panoramic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
15 Derb Guebas, Fes El Bali, Fes, 30110
  • Blue Gate
    ‪7 min walk‬
  • Place Bou Jeloud
    ‪10 min walk‬
  • Zaouia Sidi Ahmed Tijani
    ‪14 min walk‬
  • Fes (FEZ-Saiss)
    ‪33 min drive‬

Room options

View all photos for Romantic Suite, Multiple Beds, Non Smoking, City View

Romantic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Romantic Suite, Multiple Beds, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, Multiple Beds, Accessible, Non Smoking

Luxury Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Suite, Multiple Beds, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Double Bed, Non Smoking, City View

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, Multiple Beds, Accessible, Non Smoking

Grand Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Suite, Multiple Beds, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds, Accessible, Non Smoking

Superior Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Suite, Multiple Beds, Non Smoking, Courtyard View

Signature Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Suite, Multiple Beds, Non Smoking, Courtyard View

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Room, 1 Queen Bed, Non Smoking, Courtyard View

Basic Room, 1 Queen Bed, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Basic Room, 1 Queen Bed, Non Smoking, Courtyard View

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Royal Suite, Multiple Beds, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Suite, Multiple Beds, Non Smoking, City View

Panoramic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Suite, Multiple Beds, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, City View

Premium Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, Multiple Beds, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Le Grand Alcazar

4-star riad in Fes El Bali
Along with a full-service spa, this riad has an indoor pool and a restaurant. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a steam room, and a rooftop terrace are onsite.
Le Grand Alcazar offers 7 accommodations with private pools and private plunge pools. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the riad include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa, Nausikaa. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Le Grand Alcazar features an indoor pool and a steam room. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Fes riad also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Le Grand Alcazar has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MAD 30 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf lessons
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MAD 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 35.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way)
  • Nearby parking fee: MAD 30 per day (328 ft away)
  • Crib (infant bed) fee: MAD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes

Le Grand Alcazar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 73 reviews
Rating 8 - Good. 9 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rashmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Fez!

We booked this Riad for our quick impromptu trip to Fez for coupe of days. We had a great experience staying at Le Grand Alcazar - Riad is beautiful, clean, has stunning architecture and convenient located to Fez Medina. It’s walking distance to major sightseeing: Blue gate, Bou Inania Madrasa, Al Attarine Madra and more. Staff were very friendly, especially YUSUF! Yusuf is your go to person for anything you need, he can help you with booking day trip, recommendation for food, can bring you charger if your forgot yours, you name it and he will make it happen for you to make your stay as comfortable as possible. Overall great location, great place, nice view from terrace, lots of vegetarian options for food near by. I highly recommend this place.
Stayed 3 nights in Dec 2024

8/10 Good

Naushaba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The service is great . Staff is wonderful.
Stayed 3 nights in Dec 2024

2/10 Terrible

neha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unprofessional, rude, unkind and treat you like crap
Stayed 2 nights in Dec 2024

10/10 Excellent

Shomail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is good hotel. good location and staffs are friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.
Stayed 2 nights in Jul 2024

6/10 Okay

Ida Thibeh

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot in Fes!

Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!
Stayed 3 nights in May 2024

10/10 Excellent

Nelson D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall
Stayed 2 nights in Mar 2024

8/10 Good

C

Liked: Staff & service
Nice riad in the medina of fes. Very nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and charming decor
Stayed 1 night in Mar 2024

6/10 Okay

Hartej

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was a very nice Riad, but staff was limited in able to answer our questions. The Fez medina is one of the largest and very hard to navigate, so a little help would have been nice (as they did in Marrakesh). But there was no one really around to answer these questions. Othmane was available to call, but hard to navigate this over the phone. Also, our booking was for 4 adults and the 2 single beds are not suitable for adults. They are 2/3rds the size of a single bed and not a full length. May work for a child but definitely not for an adult. The breakfast was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Raid with welcoming and accommodating staff. Hats off to Omar and the team 🙏 Happy to recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.
Stayed 1 night in Nov 2023

4/10 Poor

Dina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.
Stayed 1 night in Oct 2023

10/10 Excellent

John, East Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Le Grand Alkaraz was a perfect Riad for our family. The common areas were beautiful and the rooms inviting (with great AC). Breakfast was a highlight, as was the proximity to the Medina. We’d recommend without hesitation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Etienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Alcazar was a magical place of beauty and delight. The riad itself was worthy of the great palaces that one only gets to visit nowadays: beautiful plaster, wood, paint, tiles, and metal artisanship all around. The team there is simply fantastic and made us feel like family from the moment we stepped in - thank you Omar, thank you Youssef! We enjoyed just staying in to read a book in such beauty during the warmer time of the day, or just eating something delicious from the kitchen. Have a look at the many books on Morocco - very much worthwhile. We also enjoyed the location: so easy to get to and right next to the medina. All in all, the most magical experience in Morocco or anywhere else in the world for that matter. I cannot recommend this place too much.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rolando J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Incredible Experience

I frequently stay in hotels all around the world. Le Grand Alcazar represented a new level in hospitality to me. From the moment you walk into the Riad, you understand that this is a very special place. Extremely well decorated in a sympathetic and original Moroccan style, the staff warmly welcome you. I chose a panorama room which had a small terrace overlooking the Medina of Fes. The room was beautifully appointed with cool aircon. The included breakfast is a sumptuous affair, with lots of fresh bread, pastries and a myriad of Moroccan curiosities. I would like to make a special mention for Youssef, who was extremely helpful and knowledgeable. Thank you for a wonderful experience in Fes Medina.
Stayed 3 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad in Fes

The owners of the Riad told me that they try to hire people who have a good heart rather than people with experience because you can teach service but not heart. They have succeeded beyond their expectations. Ghizlane & Youssef, and the rest of the staff, provided the best service that we’ve ever had at any hotel and they made us feel like family, not customers. I can’t recommend them any higher. You will not be disappointed if you stay here.
Stayed 4 nights in May 2023

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad in Fes

We had a wonderful time at Le Grand Alcazar. The Riad and our room was absolutely beautiful. They even upgraded our room without us asking since they had an empty room. The best part was the staff - Omar, Youssef, Fatima, Ghizlane, and the rest of the staff was really amazing. They went out of their way to make sure that we felt at home here. The breakfast here was amazing as well and the views from the rooftop are absolutely beautiful. I would highly recommend staying here!
Stayed 3 nights in Apr 2023

8/10 Good

Clinton

Traveled with family
Liked: Cleanliness, staff & service
The common areas were spectacular. The rooftop balcony was pleasant with nice views over the ville nouvelle. The bedroom was nice. The craftsmanship around the tub and shower resulted in the bathroom flooding each time the shower was used. We could use towels to direct the water to a drain, but the resulting puddle was hazardous upon exiting the shower. We reported upon departure. Breakfasts were abundant and delicious.
Stayed 4 nights in Mar 2023