Fes Marriott Hotel Jnan Palace

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
Premium bedding, down comforters, minibar, in-room safe
Meeting facility
Lobby
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
8, Avenue Ahmed Chouki, Fes, 30000
  • Kassr Annoujoum Ducci Foundation
    14 min walk
  • Borj Fez Mall
    3 min drive
  • Royal Palace
    4 min drive
  • Fes (FEZ-Saiss)
    15 min drive

Room options

Deluxe Room, 2 Twin Beds, Balcony, Garden View

  • 328 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Balcony, Pool View

  • 328 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 328 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 328 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 662 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fes Marriott Hotel Jnan Palace

4.5-star hotel in Ville Nouvelle
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
In addition to an outdoor pool, Fes Marriott Hotel Jnan Palace provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 26716 square feet (2482 square meters) include conference space. This luxury hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Fes Marriott Hotel Jnan Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Jnan L'Fassi - This restaurant specializes in Moroccan cuisine. Reservations are required.
EME Lounge - This bar specializes in local and international cuisine. Open daily.
Marriott Café - This buffet restaurant specializes in international cuisine. Open daily.
Pool Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Wright Tea - This coffee shop specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • EME Lounge
  • Jnan L'Fassi
  • Marriott Café
  • Pool Bar & Grill
  • Wright Tea

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,716 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 200 for adults and MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Fes Marriott Hotel Jnan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 567 reviews" "
Rating 8 - Good. 157 out of 567 reviews" "
Rating 6 - Okay. 61 out of 567 reviews" "
Rating 4 - Poor. 21 out of 567 reviews" "
Rating 2 - Terrible. 20 out of 567 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Afshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Marriot was amazing. My daughters and I were welcomed warmly by the hotel manager, Hussain, who personally made sure that our stay would be comfortable. All the staff from the restaurant staff, workers around the hotel and even the reception workers were friendly and made sure that we were taken care of. The drivers, Muhammad and Abdul, not only made sure that we arrived at our destinations on time but also walked us to ensure our we didnt get lost. Amin from customer service went out of his way to make sure all our needs were taken care of. When we left it was sad...it was like saying bye to family.
Stayed 3 nights in Aug 2024

4/10 Poor

ghita

Stayed 2 nights in Aug 2024

6/10 Okay

Sidra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and beautiful site
Stayed 1 night in Jul 2024

8/10 Good

Hakim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly staff from the guys at reception to the staff in the gym. Great facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JODI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Excellent pool. Outstanding breakfast ( as expected from a Marriott).
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay as usual.
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Traveled with group
Disliked: Staff & service, property conditions & facilities
Great pool
Stayed 2 nights in Jul 2024

8/10 Good

Mounia, Stevenage

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful. The reception area was stunning and the rooms were spacious and comfortable. The only gripe is that the staff take too long to comply with requests for example the restaurant did not open for breakfast at 6am. We made a fuss and they let us in at 6:10am because we had a flight to catch and were leaving at 6:30am. The reception staff were really great and the bell boys. They deserve a special mention because they were excellent. It was a fantastic hotel and I would return. The Moroccan restaurant on site is definitely worth a visit. The food is out of this world amazing.
Stayed 3 nights in Jul 2024

6/10 Okay

Alaa, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

taha

Stayed 1 night in Jun 2024

10/10 Excellent

Hicham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , enjoyed the pool , very quiet . Very professional staff .
Stayed 1 night in Jun 2024

10/10 Excellent

Saima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Very beautiful, clean with excellent customer service. Amazing pool and restaurants. I would highly recommend this resort and would live to stay here again soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Kannan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The Italian restaurant was good. Overall a pleasant stay for 2 days while visiting Fes.
Stayed 2 nights in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, the breakfast buffet was really good for 200 MAD. Lots of options, crepe station and egg/ omelet station. The room was nice and big. Would recommend to anyone staying in fes. It’s about a 15 min- 20 MAD taxi to the Medina. There’s a great lounge restaurant called barristo near the hotel, less then 5 mins walk. The hotel also has a few restaurants if you wanted to stay on the resort. The weather wasn’t the hottest in late April so we couldn’t enough the pool but it’s very lovely and lots of seating to enjoy outside.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Apr 2024

10/10 Excellent

Hamid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the swimming pool, I could do some legs in the morning to start my day. The staff are very helpful, and Mr. El Habib in particular is always very helpful and professional.
Stayed 6 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Top hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service improved and the treatment method changed to the best, and therefore we gave you an excellent mark
Stayed 6 nights in Mar 2024

6/10 Okay

Mohammed

Traveled with family and small children
Liked: Cleanliness
I have been with them for one month and I did not find any promotion from them, any interest in the clean bed, they were late in making it, and the hospitality is poor.
Stayed 13 nights in Mar 2024

6/10 Okay

Mohammed

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024