Duchessa Isabella Collection by Uappala Hotels

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Duchessa Isabella Collection by Uappala Hotels

Classic Triple Room | Minibar, in-room safe, free WiFi
Classic Quadruple Room | Minibar, in-room safe, free WiFi
Treatment room
Lobby sitting area
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Via Palestro 70, Ferrara, 44100
  • Piazza Ariostea
    2 min walk
  • Palazzo Massari
    3 min walk
  • Palazzo dei Diamanti
    6 min walk
  • Bologna (BLQ-Guglielmo Marconi)
    47 min drive

Room options

Classic Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Duchessa Isabella Collection by Uappala Hotels

5-star Ferrara hotel steps from Piazza Ariostea
Self parking, concierge services, and a garden are available at this hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Duchessa Isabella Collection by Uappala Hotels offers 25 accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Duchessa Isabella Collection by Uappala Hotels features a garden, concierge services, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Room service is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 18 per day)
  • Limited onsite parking

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday - Sunday (3:00 PM - 10:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT038008A1U6965BVS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Duchessa Isabella Ferrara
Hotel Duchessa Isabella
Duchessa Isabella Ferrara
Duchessa Isabella

Duchessa Isabella Collection by Uappala Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 87 reviews" "
Rating 8 - Good. 28 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 5 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nagesh

Business traveler
Liked: Staff & service
Traditional
Stayed 4 nights in May 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Himanshu

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Nothing like 5star property. Sofa was torn, floor was dirty, shower doesn’t work properly and is too small.
Stayed 1 night in Oct 2022

6/10 Okay

Hjalte

Stayed 1 night in Sep 2021

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely traditional hotel, good breakfast expensive parking
Stayed 1 night in Feb 2020

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel owner very nice employees very helpful
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing decor in a quiet part of town , the marble floors and amazing plasterwork in the main rooms are exquisite . We will stay here again , the staff are helpful as well and very attentive x
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Apr 2019

2/10 Terrible

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Water from faucet brown. Needs makeover!
The water from the faucet was brown. Couldn't shower Needs a makeover.

8/10 Good

marco

Liked: Cleanliness, staff & service, room comfort

8/10 Good

marco

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chiara irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima e comoda. Camera spaziosa e bagno grande e comodo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralissimo, dotato di ogni confort. Unica pecca si sentono troppo i rumori provenienti dalle camere vicine.
Stayed 1 night in Jul 2024

10/10 Excellent

Gimmi

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Disliked: Room comfort
Posizione comoda ma hotel e camera decadente
Posizione comoda per raggiungere il centro. Hotel datato, dalla mobilia al decoro. Sicuramente l’albergo un tempo era bello e di effetto, ma ora è decadente
Stayed 1 night in Jun 2024

10/10 Excellent

Vale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo fatiscente soprattutto per un cinque stelle. Molto calda la stanza, senza zanzariere ,scuri rotti, parlano le foto
Stayed 1 night in May 2024

8/10 Good

stefania

Liked: Cleanliness
Il personale è gentile, qualcuno cordiale, altri meno. Si è verificato un inconveniente, che ho già segnalato: avevo indicato la colazione inclusa nel prezzo, ma all'hotel non risultava. Non so se la cosa sia imputabile al sito o alla struttura; quando ho "cliccato" sull'inclusione della colazione, l'importo è cambiato, ma la ricevuta indica soltanto "tasse e oneri". Sarebbe opportuna maggiore chiarezza.
Stayed 3 nights in May 2024

6/10 Okay

Silvia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibilità disabili impossibile visto il numero di gradini sia per raggiungere la reception che gli ascensori. Personale non propriamente cortese Colazione troppo basic per un 5 stelle (pane duro immangiabile, colazione salata inesistente, frutta scarsa cestino con arance vecchie e limoni e due kiwi marmorei e 1 mela da litigare tra commensali, disposizione angolo cornflakes con cestini di recupero Pulizia bagno da rivedere (spazzolino water sporco da precedenti occupanti)
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Alla reception non sempre presente personale; ampia stanza, mobilio datato con carta parati strappata; scarico lavabo bloccato. Comunque posizione ottima!
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Buono
Hotel 4* in ottima posizione, a pochi passi dal centro. Bene l'accoglienza, specialmente durante l'abbondante colazione a buffet. La camera era pulita, con qualcosa da mettere a posto (scarse le prese, la doccia non era in ordine e palesemente incrostata di calcare, TV non sintonizzata, carta da parati da rifare)
Stayed 1 night in May 2024

10/10 Excellent

errico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentilezza
Stayed 1 night in Apr 2024

6/10 Okay

Luigi

Traveled with family
Sinceramente mi aspettavo di meglio, mio figlio ha dormito in un angolo della stanza con tetto spiovente col rischio di battere la testa ogni volta che si alzava dal letto, il bagno senza finestra era molto molto caldo e con aria soffocante, la temperatura che abbiamo trovato in camera e in corridoio il mattino al risveglio era da sauna, non credo che ci tornerò.
Stayed 1 night in Apr 2024