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Best Western Palace Inn Hotel

4.0 star property

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Photo gallery for Best Western Palace Inn Hotel

Exterior
Down comforters, in-room safe, desk, blackout drapes
Lobby
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • Parking included
  • Room service

Explore the area

Map
Via Eridano 2, Ferrara, FE, 44100
  • Stadio Paolo Mazza
    ‪3 min drive‬
  • Via delle Volte
    ‪4 min drive‬
  • Palazzo dei Diamanti
    ‪5 min drive‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪34 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed (Sofabed is a double bed)

Family Room, 1 Queen Bed (Sofabed is a double bed) | Down comforters, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed (Sofabed is a double bed)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 3 Twin Beds

Classic Room, 3 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Down comforters, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Palace Inn Hotel

4-star Ferrara hotel with coffee shop/cafe
A 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Best Western Palace Inn Hotel offers 85 accommodations with safes and complimentary bottled water. Accommodations are furnished with queen sofa beds. Beds feature down comforters. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 667 square feet (62 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Palace Inn Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 667 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Queen sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 2.50 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT038008A1QPAR75JU

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Palace Ferrara
Best Western Palace Inn Hotel
Best Western Palace Inn Hotel Ferrara
Ferrara Holiday Inn
Holiday Inn Ferrara
Holiday Inn Ferrara
Ferrara Holiday Inn
Best Western Hotel Ferrara
Best Western Palace Inn Hotel Hotel
Best Western Palace Inn Hotel Ferrara
Best Western Palace Inn Hotel Hotel Ferrara

Best Western Palace Inn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 258 reviews
Rating 8 - Good. 125 out of 258 reviews
Rating 6 - Okay. 18 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

STEVEN

Stayed 1 night in Oct 2024

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel on the outskirts of town - car essential if you want to get around
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly but professional a fab stay.
The team at the hotel were all very helpful, especially to us as we don’t speak Italian! The restaurant that was recommended in the historic part of Ferrara was great and this was really helpful too.
Stayed 1 night in May 2024

6/10 Okay

Emily

Stayed 1 night in Mar 2024

10/10 Excellent

MARCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel if you travel by car
I have used this facility many times. Staff is extremely gentle and attend to client's needs. Rooms are equipped with all it is need for a hotel of this category. Nice shower, good variety of TV channels but only in italian and good bed. Breakfast exceeded my expectation especially for a Best Western. A plus is the free parking and the vicinity to the Highway. City Center is just 5 minutes drive and there are plenty of parking (paying) around. The hotel also offers bikes service, I believe, so you can feel like a real Ferrara citizen, being the city full of bikers all around. I will be back again for sure, as always when I am in Ferrara.
Stayed 12 nights in Oct 2023

2/10 Terrible

Susanne

Stayed 1 night in Oct 2023

10/10 Excellent

Moein

Stayed 4 nights in Jul 2023

8/10 Good

Nuno

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No more free bikes
I was supposed to stay for 2 weeks at this hotel. Unfortunately, the manager decided to start charging the rent of bikes, even though in states "free use of bikes" on HOTELS.COM. The front desk personnel was not helpful and even laugh when I explained that the reason I book this hotel is because of the free use of bikes. I immediately decided to cancel the rest of my stay and went to another hotel in Ferrara with free bikes.
Stayed 5 nights in May 2022

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Mediocre all-round
This hotel offered a lot of things online that were not available due to COVID (food services). The listing should absolutely be updated. The reception closes from 11pm-7am, so good luck getting breakfast if you have to leave early. The beds were rock-hard, and there were no prices available for the items in the fridge (3Euro for a small bag of crisps). The amenities provided were squeeze bottles of soap in the shower and by the sink, towels and toilet paper. There was a water heater machine that I could not figure out how to add water to, so no self-made coffee, and a mini fridge. The internet was OK for completing my work, making phone calls, and streaming videos but I had to adjust to a lower quality. The gym was decent, but the treadmill did not work. When I checked-in, I told the receptionist that I would be leaving a day earlier than my previously booked (but not paid) reservation. When I checked-out, they had already charged me for the full reservation. They were "kind" enough not to charge me the tax. The hotel is close to an Aldi, a Lidl and a Steakhouse, which was the ONLY good thing about the location. The prices for laundry were ridiculous (one shirt cost 6 Euros) Don't stay here for more than one night.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7W
all good
Stayed 27 nights in Sep 2020

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

MARCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hotel with a good balance quality-price The free parking make a difference if you have a car. The Staff is professional and willing to help
Stayed 6 nights in Dec 2019

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Paul Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!! The girls at the front desk were so helpful and great to deal with
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Large , comfortable room. Great breakfast Buffett for 4€. Wonderful staff. One of the best hotel stays in past 2 years.
Stayed 2 nights in May 2019

8/10 Good

nury

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Stay
Very clean and well run. Everything is good including the staff and breakfast. It is right outside of the city close to the highway.
Stayed 1 night in Jun 2018

2/10 Terrible

David

Disliked: Staff & service, room comfort
Big brands cannot always be relied on
Bed hard as nails, scrum getting into the (separate) restaurant, check out takes too long