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Orwell Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orwell Hotel

Front of property
Triple Room | Living area | Flat-screen TV
Luxury Double Room | Iron/ironing board, free WiFi, bed sheets
Library
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    ‪13 min walk‬
  • Ocean Boulevard Fun Park
    ‪2 min drive‬
  • The View
    ‪2 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin room 1

Twin room 1 | Iron/ironing board, free WiFi, bed sheets

Twin room 1

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Hotel Coco

Parking included
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (17)
The price is $97
per night
$116 total
includes taxes & fees
Jan 27 - Jan 28
Hotel Coco

About this property

Orwell Hotel

3.5-star Felixstowe hotel with 2 restaurants
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Orwell Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Felixstowe hotel also offers a garden, dry cleaning/laundry services, and room service (during limited hours). Onsite self parking is complimentary.

Orwell Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7 AM and 9:30 AM on weekdays.
Westfield - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
Buttery - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Moldovan, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Buttery
  • Westfield

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 188 out of 498 reviews" "
Rating 8 - Good. 187 out of 498 reviews" "
Rating 6 - Okay. 76 out of 498 reviews" "
Rating 4 - Poor. 31 out of 498 reviews" "
Rating 2 - Terrible. 16 out of 498 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location for the beach areas. The hotel smells as did the room of dirty drains. Be careful about the car park, you must register your car yourself or you will be fined as we witnessed someone who had a £100 fine. Our booking emails clearly document an 11 o’clock check out but house keeping were trying to get into our room at 10am. They said check out had changed and was 10am. It took 20minutes to check out as the manger was having an argument with someone at the front desk. The area opposite the front desk was used as a doss hole, someone had bedded down and was sleeping on a couch and the area smelt- not a very good look for the hotel. This hotel has a stunning potential under what is a shabbily run place. It does deserve better and could be a fantastic destination to visit and enjoy. Sort out the shabby decoration, respect customers and provide clarity of the hotel’s procedures, don’t let a main area be used for a doss hole that looks like a street corner, improve the smell in the place and be proud to have your hotel in Suffolk. The desk manger should not be so smug, learn how to handle complaints and resolve them with adult style. There are ways to deal with unhappy comments and these should be learnt.
Stayed 1 night in Oct 2024

6/10 Okay

Rose

Traveled with family
Liked: Staff & service
I have known The Orwell for the last fifty years and find it sad that it has gone down hill. Lack of staff and attention to service is noticeable. Badly in need of redecoration and a spring clean. Light bulbs need replacing. Would be good to see the reinstating of real table service in the dining room.
Stayed 3 nights in Oct 2024

10/10 Excellent

keith

Nice and clean staff were very helpful
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very traditional Hotel
Very traditional older hotel close to the centre of town Staff were very helpful and friendly The room was a little dated but was clean & comfortable Breakfast buffet was plentiful and well prepared Evening meals were good but not a huge menu
Stayed 2 nights in Sep 2024

6/10 Okay

Alison

Traveled with family
I booked 4 rooms as we were attending my father in laws funeral. All rooms were superior doubles, my son decided to add an additional night in his room. Myself, other son and daughter checked in after the funeral, Friday and it was very obvious that the standard of “Superior Double Rooms” varies greatly. The first sons room was very dated, bath with shower over, peeling wallpaper, dated furniture, rusty radiator, old windows etc. other 3 rooms were lovely and a higher standard. We complained and advised all rooms were superior doubles. After much debating and looking at 2 more rooms, my son moved at no additional cost, although this was originally mentioned and took a lot of negotiations as the receptionist was a tad unhelpful. Be wary of what room you receive. Also problem with coffees and milk or the coffee on the bar, although this was sorted once they were aware.
Stayed 1 night in Sep 2024

8/10 Good

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ground floor rooms and lounges, my bedroom a bit dated but clean and a comfortable bed. Reception helpful and dealt with a complaint satisfactorily. Would use this hotel again with a great location opposite the railway station.
Stayed 2 nights in Sep 2024

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Vince

Liked: Cleanliness, staff & service, amenities
The Orwell is an old school hotel with some modern extensions...I stayed in room 102, part of the original building I would think...the room was a great size but the decor was tired, curling wallpaper, cracked paintwork and unfirm sash windows (especially in the bathroom which I could only hold open by wedging in a spare loo roll). The bed was very comfortable, unfortunately my nights sleep was wrecked by a family struggling to silence and control what sounded like a prebusecent unruly boy who was screaming, shouting and repeatedly slamming the door butting onto mine. Adults, I presume his parents, joined in the fun and games arguing loudly - the shenanigans continued almost unabated from eleven until one...Why reception/night staff didn't intervene I can only scratch my head over as the volume would surely have gone down to the front desk given the positioning...and before any points a finger at foreign influence the voices were very English...the repeated "f@@@ offs" were unmistakably native.
Stayed 1 night in Sep 2024

8/10 Good

Poppea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in this beautiful hotel. Rooms had lots of space and were comfortable and clean.
Stayed 1 night in Sep 2024

8/10 Good

Sukhbir

Cold breakfast not good
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight out of train station to hotel which was opposite which was so convenient Staff friendly, hotel clean and tidy and rooms were perfect for both of us Bit of a walk to the beach but was a nice chilled walk and felt safe walking around area i didnt know
Stayed 1 night in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay,well situated, friendly Staff all nice and tidy,I will definitely go back there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Orwell unfortunately is rundown, and is in desperate need of a refurbishment. 40 years ago it was lovely. I'm giving it a 3 only because of the staff would were very good, not the hotel. Our room (124) overlooked the hotel garbage bins, dirty carpet, old mattresses (you could feel the coils), dirty cracked bathroom tiles, paint peeling from tub surrounding, and worse yet was the shower (moldy shower head which I believe gave me imflammed rash on my arms and legs which I still have and will have to make an appt with the doctor now that I'm back, plus hardly any water come out of it). Food not very good. I suggest going to 'Hotel Coco' which is half refurbished, beautiful restaurant and pub. Hopefully the Orwell gets the place back to what it used to be, but it's going to take a LOT of work sadly!
Stayed 27 nights in Jul 2024

2/10 Terrible

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well positioned hotel. We had a superior room which was very reasonable and I think it would be the best choice at this hotel. I would stay again. The bar staff weren't overly welcoming, but it was quite late when we ordered a drink. I guess they wanted to go.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Hotel in a good location for shops and beach. Clean and comfortable room but a bit dated both furniture and bathroom. Bar area is nice and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Good all rounder.
We have stayed at the Orwell several times now, we are generally happy with service, facilities etc. As with a lot of hotels a few areas need attention but this does seem to be ongoing.Staff are generally very helpful if a problem arises. The only issue this time was that the menus stated that food was available to order until 8.45p.m. When actually it was 7.45 so our order was refused by chef at 7.50!! The bar tender was most apologetic but not his fault- the menus need altering- an easy fix. We love the location of the Orwell,parking facilities, also the beautiful Edwardian features.
Stayed 2 nights in Aug 2024

6/10 Okay

Marie

Read lots of really negative reviews before booking. Booked anyway as was cheap. Reception staff were friendly and polite. Room was dated however it was clean. Didnt use the bath as the enamel was yellowing, matress was old and lumpy. You get you pay for and for the money i paid i was satisfied
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Jar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024