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Smy Vistamar Portocolom

4.0 star property

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Photo gallery for Smy Vistamar Portocolom

Seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Beach nearby
Seasonal outdoor pool, pool umbrellas, sun loungers
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Pool

Explore the area

Map
Carrer dels Germans Pinzón, 18, Portocolom, Felanitx, Mallorca, 7670
  • Marçal Beach
    ‪11 min walk‬
  • Cala Domingo Beach
    ‪16 min drive‬
  • Cala Sa Nau
    ‪21 min drive‬
  • Palma de Mallorca (PMI)
    ‪56 min drive‬

Room options

View all photos for Double Room, Partial Ocean View

In-room safe, desk, free WiFi, bed sheets

Double Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Junior Suite, Partial Sea View

  • 323 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Junior Suite, Partial Sea View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • Sleeps 1
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Partial Ocean View

In-room safe, desk, free WiFi, bed sheets

Double Room, Partial Ocean View

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

About this property

Smy Vistamar Portocolom

4-star Felanitx hotel with restaurant
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a children's pool. Housekeeping is available once per stay.
Smy Vistamar Portocolom offers 148 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. This Felanitx hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

A children's pool and a seasonal outdoor pool are on site.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Smy Vistamar Portocolom are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Smy Vistamar Portocolom features a seasonal outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Felanitx hotel also offers a terrace, a vending machine, and multilingual staff.

Smy Vistamar Portocolom is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - Overlooking the ocean and pool, this restaurant serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Smy Vistamar Portocolom are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 to 20 for adults and EUR 5 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Piano
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The property is closed between October 14 and April 27.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 3.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 to 20 for adults, and EUR 5 to 20 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day
  • Crib (infant bed) fee: EUR 3.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
Property Registration Number H/1165

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 28 to October 15
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Ola El
Ola El Vistamar
Ola El Vistamar Felanitx
Ola Hotel El Vistamar Felanitx
Ola Hotel El Vistamar Adults Felanitx
Ola Hotel El Vistamar Adults
Ola El Vistamar Adults Felanitx
Ola El Vistamar Adults

Smy Vistamar Portocolom Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 63 out of 194 reviews
Rating 8 - Good. 82 out of 194 reviews
Rating 6 - Okay. 30 out of 194 reviews
Rating 4 - Poor. 15 out of 194 reviews
Rating 2 - Terrible. 4 out of 194 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 4 nights in May 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel . Good food. Friendly staff.
Stayed 7 nights in Jun 2022

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the hotel it was beautiful amazing stay! Area around is nice not a massive things to do but a lovely place
Stayed 3 nights in Jun 2022

6/10 Okay

Lena

Liked: Cleanliness
Disappointing
Had to replace key card twice in three days. Not even a toothbrush glass in the room. No pool towels. Fruit on the breakfast buffet that had probably been out too long. The kiwi tasted like fish.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb the resort its I felt was poor there didn't seem to be much to do outside the hotel
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position in Porto-Colom which is beautiful! Didn’t have any meals to cannot comment!
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couple of times were ignored by staff but staff overall were nice and helpful. Would like more choice at dinner. Always running short of cups and glasses at breakfast.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean and the staff very friendly.The pools were also clean and our room overlooked the main pool with the bar and I could see it was hosed down and swept everyday. We had breakfast each day we stayed here and it was lovely. Our room we stayed in was a double standard it was very clean and fit for what we needed in our stay but just a bit tired here and there. This would not put me off staying here again, the hotel is overall beautiful and Portocolom is so peaceful thourghly enjoyed our stay. One thing I think needs improving is the bar area. Very big bar and reallly nice outdoor area but it looked a bit like a room not used much. It reminded me of a hall you could hire out for an event. I would definatley rate this hotel 4 stars and will be going back.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, not noisy and crazy even in high season, great facilities, lovely staff, beautiful setting in Portocolom - right next to the harbour and not overly touristy area. Walking distance to beautiful beach.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean and comfortable throughout. Any problems were immediately dealt with.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel, with beautiful pools, views and great food. Definitely, get half board!
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, friendly helpful staff, very clean and tidy.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great. Great views at breakfast from seating area.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the harbor. The rooms were very clean and there were great amenities. Breakfast buffet was wonderful for only 7, 70 euro.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless, with helpful staff and fab pools. Only 10 mins from Cala Marcelo beach and across the road from the stunning marina, location is perfect. Although Porto Colom was a little too quiet for us- the hotel staff were happy to organise taxis for us to travel to other towns. Great big thank you to the maids who made our room look beautiful every morning!
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quiet and relaxing.
Nice position room looked oyt over the harbour, short walk to shops and beautiful beach.
Stayed 4 nights in Sep 2018

8/10 Good

Angela, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel beautiful location
Lovely modern hotel in Porto Colom with two lovely pool areas, one with fabulous views over the Port towards Old Colom..an area we have known for over 40 years. Friendly efficient staff, comfortable spacious air conditioned bedrooms (we had side sea view). Restaurant and outside poolside seating area for meals with views. Easy walking distance of main marina front restaurants and those in nearby Cala Marsal as well as Cala Marsal beach. Porto Colom is a quiet working port with limited entertainment but the hotel did provide BBQ nights, a White Night and some evening entertainment. The upper pool bar served lunchtime snacks and drinks but you did pay a little more for the convenience. Would recommend this hotel for location, pools and comfort. Excellent buffet breakfast choices.
Stayed 7 nights in Sep 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would love to stay here again. The staff were very friendly and the service exceeded our expectation. I would definately recommend to stay here any given day.
Stayed 1 night in Aug 2018

2/10 Terrible

Victoria, Kyiv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is really nice with big room and good view But!!!!!!!!!!!!!!!!!!!!!!! After 2nd cleaning in the room I havent found my new M.A.C. cosmetics. I didnt use it and it was in box... We have told about this situation in reseption but we have not received any feed back And what do you think happend after this???? On the next day my new Clinique cosmetics was stolen and the box of my watch was already opened!!!!!!!!! And they was in my luggage !!!!!!!!!!!! We have spoken with 3 different girls in reseption and they all just said "yeeh,its not normal. we will speak with our manager and we will solve the problem" But as in first time any feedback we havent received!!! all this cosmetics was new and it was presents from my fiancé from NY.... Think twice when you will decide to book this hotel because the worsest thing that could be in hotel is a stealing staff!!!!!!!!!!!!!!
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time back
Lovely hotel great continental breakfast close to beach and harbour the hotel has changed hands so is no longer an adult only hotel but our stay was still pleasant would recommend if you want a relaxing holiday
Stayed 10 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vistamar
Great staff, Excellent choice for breakfast, Excellent service
Stayed 7 nights in Apr 2018

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Second stay at this hotel and still as good as ever. The hotel and rooms are immaculate, the cleaning staff exceptionally helpful. They now offer a complimentary fridge although the safe is still chargeable. The breakfast offers a great selection including fruits, continental breakfast and made to order omelettes. The pool areas are lovely for relaxing with plenty of sun beds and a pool bar for snacks and drinks ( no real facilities for children). The village of Portocolom offers some excellent restaurants although a little pricey. One thing to note, prior to May there is only one bus every 2 hours which goes to Palma. All other services to the East Coast resorts only run during the Summer. A great place for a very quiet break in an authentic Spanish resort.