Extended Stay America Suites Fayetteville Cross Creek Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Fayetteville Cross Creek Mall

Property amenity
Lobby
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
4105 Sycamore Dairy Rd, Fayetteville, NC, 28303
  • Cross Creek Mall
    3 min drive
  • The Mash House Restaurant and Brewery
    3 min walk
  • Fayetteville Station
    8 min drive
  • Fayetteville, NC (FAY-Fayetteville Regional)
    13 min drive

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Fayetteville Cross Creek Mall

Hotel in Terry Sanford
Coffee/tea in a common area, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Fayetteville Cross Creek Mall offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Extended Stay America Suites Fayetteville Cross Creek Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Cross Creek
Extended Stay America Cross Creek Hotel
Extended Stay America Cross Creek Hotel Fayetteville Mall
Extended Stay America Fayetteville Cross Creek Mall
Extended Stay America Fayetteville Cross Creek Mall Hotel
Extended Stay America Cross Creek Mall Hotel
Extended Stay America Cross Creek Mall
Extended Stay Fayetteville
Fayetteville Extended Stay
Extended Stay America Fayetteville Cross Creek Mall
Extended Stay America Suites Fayetteville Cross Creek Mall Hotel

Extended Stay America Suites Fayetteville Cross Creek Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 478 reviews" "
Rating 8 - Good. 150 out of 478 reviews" "
Rating 6 - Okay. 72 out of 478 reviews" "
Rating 4 - Poor. 49 out of 478 reviews" "
Rating 2 - Terrible. 39 out of 478 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kaneisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Everytime I come staff is always good to me and excellent customer service I choose this hotel every time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Isaiah

Stayed 1 night in Aug 2024

8/10 Good

Shelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough handicap parking
Stayed 2 nights in Jul 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the many amenities
Stayed 5 nights in Jul 2024

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Living room furniture was filthy
Stayed 1 night in Jul 2024

10/10 Excellent

Kaneisha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review on Hotel
Every time I come to this hotel they are very nice and help me with anything I need help with. Great customer service and I will be continuing to come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Rhonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean. Shredded curtains. Stained furniture. Staff were great, though. Friendly and helpful. But the stains and rips and smells. No.
Stayed 1 night in Jul 2024

10/10 Excellent

Shakirria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marques

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very unsafe
Stayed 1 night in Jun 2024

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2024

10/10 Excellent

Rodgers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Stayed 6 nights in Jun 2024

6/10 Okay

BETH

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a kitchen but no dishware, coffee pot, pots/pans. Strange that these had to be checked out at the desk, but people were probably stealing them. But none were available for me during my stay. I booked this type of hotel room so I could have a kitchen, so this was disappointing. Also disappointed that there wasn't an automatic door / handicap button at the entrance. Sure, rolling in 2 suitcases was awkward, but worse for the woman I saw with the walker and the man in the wheelchair. Otherwise room and property were sufficient -- clean, safe, and comfortable enough.
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location and overall in good shape, but the room setup was not convenient. I know some of this was because it was accessible (don't know why I was placed there), but there should still be more counter space in the bathroom and table area. Staff was very helpful!
Stayed 5 nights in Jun 2024

10/10 Excellent

Kaneisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Everybody wonderful every time I come they are very professional and nice.
Stayed 7 nights in May 2024

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for families, for blue collar contractors
Our "non smoking" room was rank with smoke and Febreeze which I assume was their attempt to remove the smell. I checked in at 3, put my bags in the room, and left for a conference. At 8 we returned and I went straight to the front desk to get a new room. The desk agent was irritated that it took me so long to come to them. I did get a new room that smelled better but definitely not good. In this room the smoke detectors were hanging off the ceiling from wires. We sucked it up and stayed in the room. Also, worth mentioning, the elevator smelled terrible. I was trusting the 7+ Hotels.com rating. After talking with friends I now know to never stay in Extended Stay hotels as they have an awful reputation that I was oblivious of. If I was by myself and working blue collar contracts in Fayetteville, this place would be over priced but acceptable.
Stayed 3 nights in May 2024

10/10 Excellent

quanesha

Stayed 1 night in May 2024

6/10 Okay

KEITH

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024