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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Aerial view
5 bars/lounges, 2 swim-up bars
Reception hall
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • All inclusive
  • Breakfast included
$306
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(65 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(126 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | 2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Oceanfront (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Sea side - E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Ocean View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Suite Junior With Sea View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior With Partial Sea View

2 bedrooms, minibar, in-room safe, blackout drapes

Suite Junior With Partial Sea View

  • 376 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Double Suite Deluxe

2 bedrooms, minibar, in-room safe, blackout drapes

Double Suite Deluxe

  • 376 sq ft
  • Sleeps 2

Quadruple Room Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4

Quadruple Room Junior With Sea View

  • Sea view
  • Sleeps 4

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About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1084 out of 1791 reviews
Rating 8 - Good. 410 out of 1791 reviews
Rating 6 - Okay. 168 out of 1791 reviews
Rating 4 - Poor. 51 out of 1791 reviews
Rating 2 - Terrible. 78 out of 1791 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

clarito

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place is nice and staff are very friendly, food is good. Worth it.
Stayed 3 nights in May 2025

10/10 Excellent

Deirdre

Stayed 3 nights in May 2025

6/10 Okay

Natalka

Traveled with family and small children, Traveled with group, Traveled with family
This is NOT a 5 star hotel for many reasons. There were cockroaches in my room. I know it’s Jamaica, but I travel to Jamaica at least twice a year every year and I’ve never seen cockroaches in my room at a resort or at any Airbnb I’ve stayed in. My shower didn’t drain. My sister had a tone of maintenance issues in her room including the lock for the patio door was missing. The food is meh. Not much available after the buffet closes and what’s available isn’t that great. Many buffet staff members were just straight up rude or apathetic and not very friendly or engaging. The entertainment team was amazing though and put on excellent shows and the women working at Capuchino were very lovely. The property itself is just ok, definitely not giving palace vibes as the name suggests. No night club so once entertainment is done there’s not much going on. It it’s extremely windy in that part of Trelawny so the sea is always really choppy. It’s also kind of remote, nothing much in the surrounding area and Mobay is 30-40 minutes away. I was there for a wedding so I didn’t choose this property but now that I’ve stayed I know it’s not something I would book again.
Stayed 5 nights in May 2025

8/10 Good

Akeimah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased. My family had the best tjme. Entertainment was fantastic
Stayed 3 nights in May 2025

10/10 Excellent

Talethea

Stayed 4 nights in May 2025

10/10 Excellent

Datrill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramon who works in the White Bay Restaurant at night was so sweet & nice with excellent customer service.
Stayed 4 nights in May 2025

8/10 Good

Eddie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clealiness
Stayed 4 nights in May 2025

10/10 Excellent

Mark E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 7 nights in May 2025

8/10 Good

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and well maintained. The minuses for the resort were that there was no ATM, the coffee stand on the property did not open until 10:00 a.m., and some of the information on their app (which was used for booking everything) was inaccurate, resulting in confusion over things like whether we had successfully booked a snorkeling trip or not. The staff were mostly very friendly and helpful. The dining options were good. There was definitely a party atmosphere; I don’t think I would bring kids here, in spite of the water slides and games. The resort is outside the town of Falmouth, and area around the resort was not one I’d like to explore.
Stayed 8 nights in May 2025

10/10 Excellent

Sina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great service and respectful staff. Good food quality and variety.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos Santana, Rex

Stayed 3 nights in May 2025

8/10 Good

Ravel

10/10 Excellent

Primpton

Stayed 3 nights in Apr 2025

6/10 Okay

Stanley

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Stayed 4 nights in May 2025

8/10 Good

Mohan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good but the room service needs to improve. We placed 8 requests but only 3 times we received the service.
Stayed 6 nights in May 2025

6/10 Okay

Shannon

Business traveler
Liked: Cleanliness
I didnt like that my package included a transfer to the airport and I had to pay 70usd to get to get to the airport because they didn't have my name on the transfer list going back to the airport today. Very disappointed.
Stayed 3 nights in May 2025

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

2/10 Terrible

Danielle

Traveled with group
Disliked: Staff & service, amenities
Stayed 4 nights in May 2025

10/10 Excellent

Ebony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
New resort; everything was great
Stayed 4 nights in May 2025

10/10 Excellent

Lucan J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great entertainment! Clean property and food was excellent! Staff friendly and courteous.
Stayed 5 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful prperty and very clean. The staff were friendly and helpful!!!
Stayed 7 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great
Stayed 5 nights in Apr 2025

10/10 Excellent

Khristina

Traveled with group
Hotel was beautiful! It was clean and the staff was amazing!!!
Stayed 3 nights in May 2025

8/10 Good

Diamond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, food was good. Expedia onsite staff was rude and unorganized.
Stayed 4 nights in May 2025

6/10 Okay

orlando

Traveled with family and small children
Liked: Cleanliness
A la hora de la comida era todo una misión. Para poder comer
Stayed 4 nights in May 2025