Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Aerial view
5 bars/lounges, 2 swim-up bars
Poolside bar
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(57 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(108 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Suite Deluxe

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 900 out of 1501 reviews
Rating 8 - Good. 343 out of 1501 reviews
Rating 6 - Okay. 147 out of 1501 reviews
Rating 4 - Poor. 45 out of 1501 reviews
Rating 2 - Terrible. 66 out of 1501 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rickie, Green bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, very clean property. Only thing- it was not close to Montego Bay or ochos rios so was harder to get a lot of on the water excursions. Only one breakfast option. Was often crowded & hot My teenage daughter & friends loved it, had a blast. They were very strict about the wristbands & teens drinking or being in adult pool so that was nice since they were all 17
Stayed 6 nights in Mar 2025

10/10 Excellent

mor

Stayed 3 nights in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The people’
Stayed 4 nights in Mar 2025

10/10 Excellent

erica

Traveled with family
Liked: Amenities
Beautiful property, amazing entertainment
Stayed 4 nights in Mar 2025

6/10 Okay

Janay Chantel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready at check in time. Had to wait 45 minutes. Our room was cleaned twice out of the 4 nights we were there. Service in the specialty restaurants were slow. Buffet was always crowded. Go early to avoid crowds and find table.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rickesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best resort I’ve been to it was above and beyond my expectations it’s clean the food was amazing there was variety the staff everyone was so friendly and very pleasant looking forward to another trip this year again to the same hotel .
Stayed 4 nights in Mar 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had nice vacation...would not go back. Staff was mostly great. Entertainment was good. Buffet food had large variety available, especially fresh fruit, salad, bread, and desserts. However food got monotonous and everything overcooked (meat, fish, pasta, chicken nuggets) to a chewy perfection. No signature dishes. Self-serve ice cream was melted mess handled by children. Food servings small and restaurants and limited to 1 entree (1-3 oz). Jerk hut at pool had good chicken but was so poorly organized there was usually a long line without shade. At breakfast, over 1000 guests and one person making omelets...so go early. The maintenance staff, housekeeping were fast to address issues. Room service took about an hour...but menu very limited. When hotel got busy, all departments were challenged...even the elevators. Grounds and interior were very clean...though the hotel exterior is not most flattering design. Loved our 9th floor view. TV's had pluto TV like option, but googlecast option for netflix doesn't work unless you have ad-free subscription. Hotel has no ATM. Nice long beach, but rocks about 10-15 feet into the water.
Stayed 5 nights in Mar 2025

10/10 Excellent

Justin Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort, food was decent but lots of choices that changed daily. Clean and overall good resort, would recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Skylier

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food is a 2/5 buffet wise. The Steak house restaurant was the best food we had the entire trip. Our room was nice and we had a great view of the ocean. Be prepared that the beach has rocks or coral in the swim area; I would suggest packing water shoes. Overall I give our stay a 3/5, based on our room, the view, and the experience.
Stayed 6 nights in Mar 2025

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice. The staff was kind and helpful. I had several problems with the room 1064. The tv lost cable, two days i had no water pressure. I left my charger in another room but no one could find it.
Stayed 6 nights in Mar 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water issue

No water for shower last night omg
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere clean and amazing service
Stayed 4 nights in Feb 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing the food was great the entertainment was good the property was very clean and beautiful.
Stayed 3 nights in Mar 2025

8/10 Good

Anika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Although it was an all inclusive the liquor was obviously watered down. The food options need to be better. My daughter actually got a sour stomach after dinner 2 nights. Some of the staff are not so friendly. Marton whom was over entertainment was excellent. The property was very clean. And the beds were very comfortable. My view was beautiful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johanna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good food and activities
Stayed 3 nights in Mar 2025

8/10 Good

Taniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Everyone was super friendly , food was good. Drinks had me tipsy the entire trip. I like the different pools and loved the water slides. The adjacent room feature was nice to great for our teenage to have his own space to be close. We had an amazing view. This was the best vacation so far
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!! Felt safe .everyone was very kind.The food was fantastic!
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Tamara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choices weren’t adequate . The 24 hr bar did not have enough food choices
Stayed 5 nights in Mar 2025

6/10 Okay

Linda

Liked: Property conditions & facilities
I wouldn’t stay here again though. I’ll try other places next time
Stayed 3 nights in Mar 2025

2/10 Terrible

Dustin

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The resort is very nice. I am sure only because it’s brand new. The staff are horrible. Everyone was so rude and not accommodating. I will never stay here again
Stayed 4 nights in Mar 2025

6/10 Okay

Basil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay

Stayed 7 nights in Dec 2024

10/10 Excellent

Gina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is both an awesome family resort while simultaneously an awesome party resort. It is large but not to the point of inconvenience, the staff is amazing, every single one. The women running the kids club activites were one of a kind they made the trip.
Stayed 6 nights in Mar 2025