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Greenbank Hotel

4.0 star property
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Photo gallery for Greenbank Hotel

Terrace/patio
Creator video
1 bedroom, desk, iron/ironing board, free WiFi
2 bars/lounges, gastropub
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly
$202
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Harbour side, Falmouth, England, TR11 2SR
  • Falmouth University
    ‪17 min walk‬
  • Gyllyngvase Beach
    ‪4 min drive‬
  • Pendennis Castle
    ‪5 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Harbor View

Deluxe Double or Twin Room, Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Harbor View

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbor View

Luxury Suite, 1 King Bed, Balcony, Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Luxury Suite, 1 King Bed, Balcony, Harbor View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbor View

Family Double or Twin Room, Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Harbor View

9.6 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Harbor View

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Harbor View

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single , Inland View

Classic Single , Inland View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Single , Inland View

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, Harbor View

1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single , Harbor View

Classic Single , Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Single , Harbor View

9.2 out of 10
Wonderful
(7 reviews)
  • 161 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Harbor View

Classic Double Room, Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room, Harbor View

9.6 out of 10
Exceptional
(18 reviews)
  • 194 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Greenbank Hotel

4-star Falmouth hotel with 2 restaurants
2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Greenbank Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
The Water's Edge - Overlooking the ocean, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
The Working Boat - Onsite gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 57 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 4 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helped with my wife's mobility by providing reserved car parking throughout our stay. Spacious room with great facilities inc fridge and numerous hot drink options plus fantastic view of harbour. Staff friendly and obliging. Excellent restaurant and bar.
Stayed 4 nights in May 2025

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a beautiful setting. Breakfast was great quality although be prepared to wait for your food, service is slow especially if not seated by the windows. We had to ask to have a window seat on our last morning and it seemed an issue, but we were allowed one and oddly the service was much quicker. It felt like if you’d booked a premium room which we couldn’t as we had a triple room you had preferential treatment. Be aware if staying towards the back of the hotel over the underground garage it is very warm. We stayed on a gloomy rainy few days and our room was like a sauna. Other parts of the hotel were much cooler. The rooms were spacious and clean and well decorated.
Stayed 3 nights in May 2025

10/10 Excellent

amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm.
Stayed 1 night in May 2025

10/10 Excellent

Callum

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a wonderful stay, only negative was the carpet was quite stained
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A grand dame of a hotel. Extremely attentive staff and a great location. Some of the corridors are tired but generally the surroundings are very good. The in-house pub is also excellent.
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We have stayed here previously while visiting our daughter at uni. Can't fault anything. The very friendly attentive staff, cleanliness, furnishings, beautiful rooms, delicious food. One of the best places we've ever stayed. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with stunning views over the harbour. Only a few minutes stroll into the town and attractions. Friendly staff. The building is steeped in history and must have witnessed incredible sights over the centuries. As such the building is best described as quirky which enhances its character, far more interesting than a modern box. The room warm, clean and comfortable with a small balcony to take in the view. Well stocked complimentary tea tray in the room, along with a dog bowl and a dog treat box. Yes, the hotel is dog friendly! Having stayed several times previously, I can assume the restaurant dining was the same quality. Having a dog limited dining to the Working Boat Pub below, but again very friendly staff and good quality food. Fabulous views too. Having my dog with me resulted in breakfast being served in the bar with waitress service. Again good quality food and stunning views. The bar a very pleasant location for evening drinks with a wide range on offer. There is free parking on site, but would suggest reserving a parking space prior to arrival. The hotel is geared up to do this. If you are a boater, the hotel boasts its own jetty for you to moor up to whilst enjoying the offerings of the hotel. In my opinion, the Greenbank Hotel is the best hotel in Falmouth, certainly my favorite, and looking forward to returning again.
View for breakfast
The hotel
Morning view from the room
Starter from the Working Boat
Stayed 2 nights in May 2025

6/10 Okay

Lynn

Traveled with pets
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay & one of the reasons we chose was dog friendly. The hotel catered well for the dog (treats, toy & bowl provided) but we found the room allocated quite noisy first thing with hotel porter noise with metal trolleys, etc from quite early. The room was quite warm so needed air from an open window. The room was spacious & well equipped. Breakfast with the dog was in the bar but was extremely slow & at one point we thought we’d been forgotten. It was a lovely breakfast when it arrived. The location is lovely & an easy walk to town along the seafront.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really enjoyed staying here - I booked the cheapest room and it was still immaculate and really nice to be in. Staff really friendly, breakfast lovely and the pub by the sea is a great bonus. Good location - walked from the train station in 20 minutes.
Stayed 2 nights in May 2025

10/10 Excellent

Craig, Saint Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location overlooking the harbour and within easy walking distance to Falmouth, plus a decent amount of parking. Worth it!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home with great service

Great stay as always. We’ve stayed at the Greenbank Hotel a number of times before and will do so again
Stayed 4 nights in Apr 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greenbank is nice

Clean comfortable stay
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

stephen, Solon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location on the harbour is spectacular. The staff are genuinely kind and courteous. The room furnishings are dated. The carpet in the corridors are stained badly. The bathroom was exceptionally spacious and the fixtures were high end and well maintained or are newer. The bed was comfortable. The room was too hot and there was no room thermostat or way to adjust the radiator that we could find. The beverage center with a bottle of water, assorted teas, coffees, kettle and Nespresso machine was superb. The restaurants are high quality and cozy. So this was really a mixed bag, some impressive highlights, so areas that could use a lot of improvement.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fabulous stay. The staff were very helpful and the view is wonderful. I would definitely recommend a stay here.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

This hotel has amazing views and excellent service.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Not great value

For the price I was expecting slightly better. We booked a superior room, but it was very dated. The bed was uncomfortable with springs poking into our backs. The fridge was also very noisy and we could hear upstairs loud and clear. The breakfast was ok. No buffet, even for continental stuff, so fruit and granola portions were tiny. No salmon available one of the mornings and the coffee had grains. The waiting and housekeeping staff were amazing. So friendly and accommodating. We won’t stay here again but it wasn’t terrible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025