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SureStay Hotel By Best Western Fernley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Lobby
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    3 min walk
  • Millennium Park
    4 min drive
  • Green Valley Park
    5 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    39 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Fernley

Pool
Breakfast included
Pet friendly
Kids pool
4.5 out of 5, Wonderful, (1037)
The price is $126
per night
$140 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Fernley

About this property

SureStay Hotel By Best Western Fernley

Fernley hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site.
SureStay Hotel By Best Western Fernley features a spa tub and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Hotel By Best Western Fernley is a smoke-free property.

Guests are offered a complimentary full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from September to May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 883 reviews" "
Rating 8 - Good. 289 out of 883 reviews" "
Rating 6 - Okay. 158 out of 883 reviews" "
Rating 4 - Poor. 66 out of 883 reviews" "
Rating 2 - Terrible. 44 out of 883 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jim

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I booked 9 rooms for a wedding. Your staff cancelled 7 rooms without notice stating “We are locals therefore, we are NOT allowed”. My friends scrambled Fernley for other accommodations hours before the wedding. FYI. We live approximately 41 miles away in Reno-where everyone is welcome.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Front desk excellent service
Stayed 7 nights in Aug 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Quick overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

shaun

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disappointed that we had to stay on the 2nd floor and there was not an elevator.
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never Again
Room very outdated. No comfortable couch or chair. Woke up around 2:00 am to use bathroom and was chased by a black beetle. Trapped it under garbage can. Called front desk and was told pest control was scheduled the next day, after I was scheduled to check out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen T

Stayed 1 night in Jul 2024

10/10 Excellent

Stacee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. And it was very quiet. KFC was across the parking lot and a super Walmart was across the street.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not well soundproofed. Phone did not work.
Stayed 1 night in Jul 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

SYLVIA

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed 3 nights in Jul 2024

8/10 Good

Barbara

Traveled with family and small children
Liked: Cleanliness
To be fair, I was very ill during our stay there and my husband had all the contact with staff and services. I remember the room was clean and the bed comfortable, for which I was profoundly grateful.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Nice room, great air-conditioned on a very Hot day. Easy check in, pleasant desk clerk!
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room. Bed was ok. Polite clientele
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

George

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dirty shower
Stayed 1 night in Jul 2024

8/10 Good

Omar Jr

Liked: Staff & service, property conditions & facilities
Perfect for a one night stay
Stayed 1 night in Jun 2024

8/10 Good

Jennifer M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Big pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Noel

Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to California!
The room was very clean but could use an update. The morning breakfast had a great selection of items to choose from. The staff was very friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024