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Hotel Neos Matala

1.0 star property

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Photo gallery for Hotel Neos Matala

Seasonal outdoor pool, open 8:30 AM to 8 PM, pool umbrellas
Standard Triple Room | Balcony
Bar (on property)
Restaurant
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Mainroad, Matala, Faistos, Crete Island, 70200
  • Beach of Matala
    ‪7 min walk‬
  • Caves of Matala
    ‪1 min drive‬
  • Komos Beach
    ‪4 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, blackout drapes

Standard Triple Room

  • Mountain view
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, individually decorated, blackout drapes

Single Room

  • Mountain view
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, individually decorated, blackout drapes

Standard Room

  • Mountain view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Neos Matala

Faistos hotel with bar/lounge
This hotel features a bar/lounge, a poolside bar, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and limo/town car service. Housekeeping is available on request.
Hotel Neos Matala offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch LED televisions come with satellite channels.

Bathrooms include showers. This Faistos hotel provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Faistos hotel also offers a seasonal outdoor pool, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Neos Matala has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Air conditioning fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K011A0052300

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:30 AM to 8 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Neos
Hotel Neos Matala
Neos Hotel
Neos Matala
Hotel Neos Matala Faistos
Neos Matala Faistos
Hotel Neos Matala Hotel
Hotel Neos Matala Faistos
Hotel Neos Matala Hotel Faistos

Hotel Neos Matala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 19 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark D

Liked: Cleanliness, staff & service
It is a basic hotel but clean and tidy. Nice hosts - unfortunately pool was out of action awaiting repairs but beach 10 mins walk down the road so not a major issue
Stayed 8 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive proprietors. Convenient location a short walk from Matala.
Stayed 1 night in May 2022

10/10 Excellent

Laura Dalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at this hotel. The position is great and the rooms have everything you need. The staff is very friendly and the check in time is flexible according to your needs, which is very helpful. Also, it's perfect for you if you like cats!
Stayed 3 nights in Aug 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school bohemian charm in Matala
A very comfortable, slightly quirky, original and welcoming stay at an independent hotel with some original charm! It’s not super slick but it is cute and comfy and charming in an old school hippy Matala style and I liked it.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service
Conveniently located
Small but comfortable room with attached balcony/patio a short walk to main beach and plaza. Friendly, efficient staff. Plenty of shaded seating by the pool. Breakfast is adequate but underwhelming. Parking is on site. Smoking is evidently allowed in all rooms.
Stayed 3 nights in Aug 2017

10/10 Excellent

Julian, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This hotel is a basic hotel but every thing works, its clean, staff a really friendly, pool is good, bed comfortable, air con good and a decent breakfast.

10/10 Excellent

Katarina Ekseth

Liked: Cleanliness
It was very clean and quiet. Good breakfast and nice people. Exellent please to relax
Stayed 2 nights in Sep 2024

8/10 Good

Jérémie Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Cet établissement possède une bonne proximité de la plage et des établissements de restauration.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Berit

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would like to come back to this hotel again.
Stayed 8 nights in Jun 2023

10/10 Excellent

Leif Rohde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpelt og rigtigt græsk hotel
Simpelt og rigtigt græsk hotel med utroligt venligt tysk værtspar. Servicen stopper ikke. Der er morgenmad med i prisen og AC kan lejes for 5Euro pr døgn (anbefales) fordi der er myg.
Stayed 7 nights in Aug 2022

4/10 Poor

Anita

Stayed 2 nights in May 2022

6/10 Okay

Anton

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
schöne Unterkunft-ein wenig in die Jahre gekommen
Gut angekommen, gute, ruhige Lage am Ortsrand, nette Gastgeber und gutes Frühstück. Ausgangspunkt für tolle Ausflüge, hilfreiche Unterstützung. Strand besser nicht im Ort nutzen - es gibt viele schönere rundherum.
Stayed 2 nights in Oct 2021

8/10 Good

Bjørn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien pour une nuit
Très bon accueil des propriétaires, chaleureux et attentionnés. Le petit-déjeuner est inclus et varié. Très bien situé, à pied de la plage et du centre de Matala. Piscine agréable. Chambre rudimentaire mais ok pour une nuit.
Stayed 1 night in Aug 2020

6/10 Okay

cathy

Liked: Staff & service
chambre bien située mais peu attrayante
Hôtel très basique avec une chambre peu confortable. Matelas et oreillers peu douillets Salle de douche avec toilette exiguë . Cependant hôtes conviviaux et hôtel bien situé non loin de la plage de Matala
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'unico neo è che non ci sono sufficienti posti auto per tutti, ma non è difficile trovare parcheggio, gratuito, nelle vicinanze. Bastava dirlo prima.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft. Ein deutsches Paar führt das Hotel, die beiden sind sehr herzlich und nett. Zu Fuß ist man in 5 Minuten direkt mitten in Matala oder am Strand! Echt toll!
Stayed 3 nights in Jul 2019

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Hors du tumulte
Un peu en retrait de l’agitation de Matala, mais le centre reste à 5 min à pied. Jolie chambre, propre et fonctionnelle avec petite terrasse qui donne sur un jardin. Très bon accueil. Le lit un peu dur à mon goût, mais ça va
Stayed 3 nights in May 2019

6/10 Okay

JACQUES

Disliked: Staff & service, property conditions & facilities, room comfort
à éviter
hôtel qui aurait besoin d'être refait , porte des wc ne ferme pas , la porte d'entrée laisse passer la lumière du couloir au petit déjeuner musique rock
Stayed 1 night in May 2019

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel pas cher certes mais spartiate
Stayed 1 night in May 2019

8/10 Good

Mélanie

Liked: Cleanliness
Stayed 4 nights in Aug 2017

6/10 Okay

Valérie

Liked: Cleanliness
Hoteliers sympatiques, déco viellote tendance 70's, emplacement au calme dans Matala, village sans intérêt
Stayed 3 nights in Jul 2017

8/10 Good

noemi

Liked: Staff & service
Normale
Siamo una coppia, abbiamo soggiornato 2 notti all'hotel neos. L'hotel è molto semplice, non è per persone troppo esogenti sicuramente ma per poche notti di passaggio può andare. Colazione buona e abbondante ma alle 10 tolgono tutto anche stai ancora mangiando!