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Chena Hot Springs Resort

2.5 star property

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Photo gallery for Chena Hot Springs Resort

Exterior
BBQ/picnic area
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets
Garden
Caribou Cabin (No Bathroom) | Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
$227
includes taxes & fees
Sep 24 - Sep 25

Explore the area

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56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    ‪1 min walk‬
  • Aurora Ice Museum
    ‪3 min walk‬
  • Angel Rocks Trailhead
    ‪13 min drive‬

Room options

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

About this property

Chena Hot Springs Resort

Fairbanks hotel steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Chena Hot Springs Resort features an indoor pool and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Fairbanks hotel also offers spa services, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Chena Hot Springs Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 1008 reviews
Rating 8 - Good. 311 out of 1008 reviews
Rating 6 - Okay. 181 out of 1008 reviews
Rating 4 - Poor. 115 out of 1008 reviews
Rating 2 - Terrible. 67 out of 1008 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nanette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason that I didn't give it zero stars was that the food was wonderful and delicious and the front desk staff and restaurant staff provided great customer service. I would avoid going to this area. It's a day trip for locals and didn't seem like a lot of people stayed overnight. Ice museum was not worth the tour. The hot springs didn't smell clean (not the sulfur from the springs). We stayed in one of the off buildings, which was outdated. The shower was either scalding or freezing. The room was OK clean. TV didn't work. The staff was great but the buildings need a complete overhaul.
Stayed 1 night in May 2025

8/10 Good

Dawn

Liked: Property conditions & facilities
Very nice stay. Staff was friendly and aways accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

domanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Cyndi

Traveled with partner
Liked: Cleanliness
The room was like something out of a 1950s hotel except for the updated TV. Grounds were wonderful and Ice Museum Experience was interesting but seemed like being charged for everything even when staying. Picked an option that had indoor plumbing when most options seemed like it was an outhouse only. Pool Staff was wonderful while hotel and activities staff was just good. Would have been nice that while there was virtually nobody staying we could have had a room with a view instead of a view of the roof. Seems like some things could have been marked better - like distance of trails, clearly which way to Beaver Dam, giving indications as to how to do on site activities without finding out the hard way that the Activities Location that also had groceries and souveniers was about the place to start your visit.
Stayed 2 nights in May 2025

4/10 Poor

Medalin

Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4’s because it’s a little rustic. A lot of cool things to do and see. Worthwhile to stop in for a couple of days if you are in the area.
Stayed 2 nights in May 2025

6/10 Okay

Ken

Disliked: Staff & service
The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here many times but never stay the night. Very nice and cozy rooms.
Stayed 1 night in May 2025

6/10 Okay

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was ok for other individuals but for people with disabilities it was a nightmare. It’s not set up very good for disabilities people put on 2 floor no elevators or ramps
Stayed 3 nights in May 2025

4/10 Poor

Clint

Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 1 night in Apr 2025

6/10 Okay

Mukesh

Not so bed

One thing i like about this resort is they have good choices of food and good service. Rooms are very small and noisy, hot spring pool was bit too hot but comfortable. Service at hot pool was poor. For first time user of this pool make sure you put all your belongings in to the locker before you close it this they will not explain it to you. Ice museum is good to experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
Stayed 4 nights in Feb 2025

8/10 Good

Jason, Philadelphia

Traveled with group
Liked: Staff & service
the room is too old, maybe need renovation
Stayed 1 night in Apr 2025

8/10 Good

Phra Samai

Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Springs

Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

10/10 Excellent

BHARAT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! Great staff, a beautiful hot springs pool and the right place fot stunning aurora views during season
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Amazing property and tours. Food was great. Utilization of geothermal energy and self-sufficiency is impressive. Staff was friendly and helpful for the most part- some much more than others. It could be a 5-star experience if ran a little more efficiently and if staffed/managed a little better. For example, there is no ability to get a drink from the bar without waiting, sometimes at great length, to be seated in the restaurant. There were many varieties of shirts offered for sale, but almost all were size small. Communication and organization is sometimes lacking regarding the tours. Some parts of the lodge got very hot. It seems like it is difficult to regulate the temperature. I had a great time there and am certainly glad I stayed. I would recommend to anyone and encourage to make full use of all the activities and tours. But not everyone should drive there as the roads can be hazardous, depending on the weather.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great property, great food..hot springs are amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?
Stayed 4 nights in Mar 2025

6/10 Okay

Doanna

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

patrick

Traveled with group, Traveled with family
Liked: Staff & service, amenities
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
Stayed 3 nights in Mar 2025

6/10 Okay

Tokie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater in room wasn’t working. The water smelled bad.
Stayed 3 nights in Feb 2025