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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished
Daily cooked-to-order breakfast (GBP 20 per person)
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Spa
  • Gym
  • Hot Tub
$122
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪1 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Balcony, City View (Super King)

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Super King)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Exeter by IHG

3.5-star Exeter hotel close to University of Exeter
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Indigo Exeter by IHG features a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Exeter hotel also offers spa services, concierge services, and laundry facilities.

Hotel Indigo Exeter by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 8:30 AM.
Colson's Seafood Bar - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
The Dugout - Onsite sports bar. Open daily.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 673 reviews
Rating 8 - Good. 128 out of 673 reviews
Rating 6 - Okay. 53 out of 673 reviews
Rating 4 - Poor. 20 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Mike

Traveled with partner
Liked: Amenities, property conditions & facilities
Very convenient for restaurants and shopping , nice room but terrible drain smells in the bathroom.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room. Breakfast experience was awful.
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovey hotel
Stayed 1 night in May 2025

6/10 Okay

Barry, London

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel but badly let down by poor staffing. The hotel and room were lovely. Well maintained, good furniture, clean, quiet, and great blackout curtains. Beds were comfy. But woeful lack of staff for breakfast. Gave up after 30 mins and did without. Had to leave without even getting a coffee. Why hotels scrimp on such small sums - ruined the whole experience. It was a busy day but entirely predictable and everyone I spoke to who had the same issue has booked months ago. It’s a uni town - plenty of people want work! No excuse.
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful staff, looked after our bags before check in and after check out which made a big difference to our stay. Room was lovely, great location for sightseeing Exeter.
Stayed 2 nights in May 2025

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at The indigo hotel in Exeter

Overall the staff were excellent! Unfortunately we had a mix up and our room which was over booked but we were put in a very nice room and complimentary breakfast was offered. The Spa was lovely too. Big downside was the parking. Very expensive in the local multi story £16.50 for 24 hours
Stayed 3 nights in May 2025

6/10 Okay

Ron

Liked: Property conditions & facilities, room comfort
Excellent location and comfortable bed. Poor breakfast and services. Had to request for room to be cleaned at 5 pm.
Stayed 2 nights in May 2025

10/10 Excellent

gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully kept, central to everything and very helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in May 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside with this property is becketts, the bar on the roof… it just feels like a missed opportunity. The staff were not too familiar with the drinks and unfortunately the cocktails tasted plastic… pre made in a bottle not freshly made to order… the view is amazing… if they can sort the drinks,offer proper cocktails and table service then it’s a gold mine!
Stayed 2 nights in May 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in, friendly and helpful staff at reception. Well appointed rooms, spacious and interesting, quirky design features. Hot breakfast very good. Breakfast buffet and service was very poor. Breakfast served until 10 each day but by 9am not much was unavailable. It is laid out early in the morning and not replenished - one salami, one cheese and like Lidl "when it's gone, it's gone'. We, and others, were continually asking for plates, for bowls, for butter, for the milk jugs to be refilled, for jam (there was only ever one glass pot of fruitless strawberry jelly replenished from a catering tub beneath the bar -- no choice, no marmalade) and so on. Promised 'best ingredients sourced from across the British Isles'). Anchor butter and Flora margarine pats, however, do not cut it. The staff were around and about but paid no attention to buffet.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Superb location, friendly reception staff, lovely quirky decor
Stayed 1 night in May 2025

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Weekend city break.

After trying to pick my hotel for a birthday city break getaway i decided on this one due to its location and facilities. Unfortunately as soon as I booked I got an email to inform me the Spa that is advertised is actually at an additional cost for a 2hr use of the facilities. On arrival we went to visit the rooftop bar which was great however when we returned for our later visit where they had decided to close early even though we had a table booking, the next day we tried to go again but told we couldn’t go as we didn’t have a booking, there were plenty on empty tables. I then booked using the app and was told I still couldn’t have a drink even though I had now actually made a reservation. The breakfast was of a good standard but we were left for nearly 30 minutes without anyone asking our order and the Continental section was also empty, it seemed the staff that did the table service also did all the room service too which were getting a priority, my second visit wasnt much better with lack of choice and even a staff member just stood watching the toaster bellow smoke out of it. The bar in reception was great but closes extremely early and again only had one staff trying to mange it all with the roof top bar taking most their stock so left unavailable drinks down stairs and we weren't allowed up stairs. On check out they had the wrong card/bill attached to my room so tried to charge me again, the lack of management skills are unfortunately showing through
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet bed. Loved the decor as it reflected the history of the building.
Stayed 1 night in May 2025

8/10 Good

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

6/10 Okay

Christian

Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like Becketts rooftop bar, a lovely start to the evening. Staff were polite and helpful, got offered another drink at 11pm when bar was closing. It was a lovely touch with cake and raspberries in room for a birthday. The premium room with balcony and city view had scuffs on the walls and dirt on ceiling, also the bathroom lock did not work. But the worst was the balcony the floor had not been washed it had what looked like coffee/ tea stains and the table also not washed as had rings on table from cups/glasses. The breakfast was not at all good the bacon, sausage and egg had been under a heater lamp so was so bacon and egg was so hard. No one told us about the continental or offered coffee tea which you would expect for the price, so had to find out for ourselves. I would not pay £20.00 for a breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my husband and 2 children, (2 year old and newborn) Really friendly staff when checking in and out, helped me with the Children and offered some advice/tips. Beautiful rooms that were clean. Had a really lovely experience.
Stayed 1 night in May 2025

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025