Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
In-room safe, individually decorated, individually furnished, desk
Point of interest
Couples treatment rooms, body treatments, aromatherapy
Suite, 1 King Bed (Feature Bath) | In-room safe, individually decorated, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Hot Tub
  • Room service

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪2 min walk‬
  • Exeter's Historic Quayside
    ‪7 min walk‬
  • University of Exeter
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪25 min drive‬

Room options

Premium Room, 1 King Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Catherdral View)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, City View

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View (Super King)

  • City view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Super King)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Feature Bath)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Super King)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Exeter High Street View)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Exeter by IHG

3.5-star Exeter hotel close to University of Exeter
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Indigo Exeter by IHG features a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Exeter hotel also offers spa services, concierge services, and laundry facilities.

Hotel Indigo Exeter by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 8:30 AM.
Colson's Seafood Bar - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
The Dugout - Onsite sports bar. Open daily.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 529 reviews
Rating 8 - Good. 99 out of 529 reviews
Rating 6 - Okay. 36 out of 529 reviews
Rating 4 - Poor. 15 out of 529 reviews
Rating 2 - Terrible. 9 out of 529 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and tidy. Our room was really really nice, the decor was old with a modern touch. The staff were very good. We were able to get a late check out and when we turned up at 2 o’clock one hour before check-in, our room is ready and we were able to get in. as it was our anniversary we had a little plate two small sponge cakes with happy anniversary written in chocolate left in a room on arrival which was a lovely touch. Breakfast in the morning to the room was on time hot and what we asked for. The only downside to our stay was it included dinner as well as breakfast. Our evening meal in Colson‘s restaurant was let down by poor service from staff members who had no idea what food was or wasn’t on the menu, and was gutted that there was an additional £10 charge to have items from the grill section when one of those items was the same price or not cheaper than other items we could have included in our deal. As for desert there was six items on the menu and they did not have two of them at all and one other only had half of the availability for that desert. So I can’t down the hotel I can only down on how I feel about Colson’s the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, staff really helpful and welcoming. comfy bed and the room was heated prior to arrival. food fantastic!! The spa retreat was very good with discount as hotel guests. enjoyed the cocktails on the terrace, great experience 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Always a good stay at the Indigo. Clean. Nice bar, good central position and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Frankee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went there for our first year anniversary and we had the best time. Enjoyed the spa and hydropools, the food and treatment from staff - our overal stay was excellent
Colson's restaurant
Spa reception
Stayed 1 night in Dec 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for an overnight work trip, room was on the small side but the rest of the hotel made up for it.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff everywhere- particularly the ground floor restaurant /bar staff who worked their socks off on such a busy day with a professionalism and a smile.
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful fancy stay, but some improvements needed
Absolutely beautiful hotel but there are some improvements to be made. Mostly cleanliness. Whilst our room was clean, there were obvious areas that have been missed. Thick dust buildup on the TV, shower head, fridge was thick with ice and an almost empty toilet roll left in the bathroom which isn’t exactly tidy or ideal. We had light switches that did nothing and a random dial in the bathroom which seemed to serve no purpose as well as a broken light which made seeing in the mirror a bit tricky. The floor lamp was broken and the USB sockets on my side of the bed didn’t work. The floors are hardwood and you can hear your neighbours exceptionally clearly if they are wearing heels and there was building work going on somewhere which hotel staff were aware of but it would have been nice if we were warned as we were really hoping to have a quiet lie in. Breakfast is alright, edible but nothing to write home about and it would have been fantastic if we were provided with salt and pepper with the room service breakfast (there was no option on the order menu). It’s an ideal space and could be perfect. The parking was a joke, however, though I’m sure the hotel aren’t entirely responsible. There should be a deal with ECC to allow hotel guests to get some discount in the shopping centre car park. £15 a day is astronomical when you also have to walk 5-10 minutes.
Stunning decor and (although the windows need a good clean) stunning view of the high street and Christmas lights.
Random dial and half a loo roll.
Gorgeous shower and broken light.
Mini fridge, safe, coffee machine.
Stayed 1 night in Dec 2024

2/10 Terrible

Kerran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tastefully decorated, nice elegant rooms and breakfast was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hoyle with beautiful decor. Room set he was amazing and the feature bathroom was exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, bar bad
Fabulous hotel, shame about the bar - service was appalling, read the reviews, they seem to be accurate.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel is a delight. The rooms are very classy and clean. The whole hotel is very welcoming and it is a wonderful place to stay. The staff are very attentive and helpful.
Stayed 1 night in Dec 2024