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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Seasonal outdoor pool
Electric vehicle charging station
Vending machine

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
120 Hwy 21 S, Monroeville, AL, 36460
  • Alabama Southern Community College - Monroeville Campus
    ‪3 min drive‬
  • Monroe County Hospital
    ‪4 min drive‬
  • Veterans Park
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

  • 448 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 448 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Inn

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (293)
The price is $140
per night
$155 total
includes taxes & fees
Feb 27 - Feb 28
Best Western Inn

About this property

Quality Inn & Suites

Monroeville hotel with free weekend breakfast
Along with a seasonal outdoor pool, this hotel has a business center and a meeting room. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Monroeville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2022.

Quality Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 10:30 PM

Property is also known as

Country Carlson Monroeville
Country Inn Carlson Monroeville
Quality Inn & Suites Hotel
Quality Inn & Suites Monroeville
Quality Inn & Suites Hotel Monroeville
Country Inn Suites by Radisson Monroeville AL

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 317 reviews
Rating 8 - Good. 108 out of 317 reviews
Rating 6 - Okay. 53 out of 317 reviews
Rating 4 - Poor. 44 out of 317 reviews
Rating 2 - Terrible. 21 out of 317 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

RaQuetta

Stayed 1 night in Jul 2024

4/10 Poor

Ken

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Below average
Stayed 1 night in Oct 2024

8/10 Good

Tish

Business traveler
Liked: Cleanliness, staff & service
It’s an older property, but it does the job and I had a good nights rest with a good shower and a fridge with tv. What else could you want?
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The people on staff were incredibly sweet, unfortunately the facility was run down and in poor condition. It’s about time to renovate that hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are awesome!
Stayed 1 night in Aug 2024

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled my reservation because of an emergency. Staff rude want refund my money.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Stayed 1 night in Aug 2024

10/10 Excellent

Damion

Traveled with partner
Liked: Cleanliness, amenities
Very good
Stayed 2 nights in Jul 2024

2/10 Terrible

Marcelo

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! No internet, smelly, there is not breakfast, only coffee and orange juice, the key did not work
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Willie

Traveled with family
Stayed 2 nights in Jul 2024

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good for the price.
Stayed 1 night in Jun 2024

8/10 Good

Brandon

Business traveler
Stayed 1 night in Jun 2024

4/10 Poor

Deddie

Disliked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Leigh

Stayed 1 night in Jun 2024

8/10 Good

jolita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The man at customer service was great. The problem was the room conditions. There was water spots, areas that were miffed and sanded that needed to be painted and in my room remote kept going on and off.
Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoy my day when i check in the man at the front desk was so pleasant. He made me feel welcome. My room was very clean i stay in one of the suites. I had no problems. . When i check out the lady was also very pleasant.as well. Yes i will stay there again. I give a five ⭐️⭐️⭐️⭐️⭐️.
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and clean. Room was clean and fresh. Not enough towels for guest number on reservation but received extra towels within minutes. All staff were pleasant and courteous. Bathroom needs some plastering attention around shower head and ceiling over tub but otherwise well maintained.
Stayed 2 nights in Jun 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rhonda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast but bed and pillows were great
Stayed 1 night in May 2024

10/10 Excellent

Anita J, Bakersville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 1 night in May 2024

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I DIDNT LIKE THE STAIRS I HAD TO TAKE TO GET TO MY ROOM.
Stayed 1 night in May 2024

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Upon arrival there wasn’t anyone available at the front desk to speak with about checking in. I waited about 5 minutes and someone in housekeeping came to the area and asked have I been helped. She reached out to someone on the phone and told me someone would be there to help me in 5 minutes. After returning back a few hours later to check in there wasn’t anyone at the desk again so after waiting for about 10 minutes I went back to my car and got my phone and called the number listed and a gentleman answered and he showed up at the front desk a few minutes later to assist me with checking in. After checking in he informed me that my room would be on the second floor and I would have to take the stairs. The bathtub needs to be cleaned better and the carpet in the room needs to be taken up or replaced. The hotel rate should be less
Stayed 1 night in May 2024