2/10 Terrible
Mary
Aug 25, 2024
Disliked: Staff & service, amenities, property conditions & facilities
I booked a stay here and there website on the expedia app said check in times 3pm -5pm no late check ins... which I assumed was a typo.
I called to be sure and said my ETA and the guy said it was ok. I called back a second time to be sure there was no language barrier and they assured me They would be there... When I got there, the man at the front desk said they had no rooms and they had given my room away because the person I had talked to didn't relay the message. The guy tried to offer me a bed in the maids cleaning room that wasn't even made and that didn't lock from the inside where it connected to the storage room. At that time, all the hotels were booked in the surrounding towns and I had to drive over an hr to the Seattle area to get a hotel and my hiking plans were ruined the next day (which was the whole point of the stay)
Mary
Stayed 1 night in Aug 2024