Basin Park Hotel and Spa

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board
Lounge
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Hot Tub
    Hot Tub

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    1 min walk
  • Eureka Springs City Auditorium
    2 min walk
  • Eureka Springs District Court
    3 min walk
  • Springdale, AR (SPZ-Springdale Municipal)
    58 min drive

Room options

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a spa tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1007 reviews" "
Rating 8 - Good. 301 out of 1007 reviews" "
Rating 6 - Okay. 106 out of 1007 reviews" "
Rating 4 - Poor. 46 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice & quiet, but needed more light. Shuttle was convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Loved the age and the preservation efforts through the various remodeling and general maintenance.
Stayed 4 nights in Aug 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a challenge, but the hotel had a shuttle service, great team
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Very old place really not updated the town was different when I was a kid everything was closed or only open a few hrs
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The staff were beyond excellent and friendly. The massage at the Spa was wonderful.
Stayed 4 nights in Aug 2024

6/10 Okay

Jon

Traveled with partner
Liked: Staff & service
Okay in general. Elevator very slow and only one. Air conditioner didn’t keep room quite cool enough. Location good and staff helpful
Stayed 3 nights in Jul 2024

2/10 Terrible

Charles

Disliked: Cleanliness
The room was very out dated and the carpet was older than the building. We had to pay for the room and did not stay. We left as soon as we made plans else where.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Neat historical property and very clean !!
Stayed 1 night in Aug 2024

6/10 Okay

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service
Convenient location. However very outdated bathroom with non functioning shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisiting Eureka Springs
We have stayed at this hotel before. We love the convenience of the location for walking to shops and restaurants. Also convenient that the hotel has a bar and restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brett

Stayed 5 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, considering the age of the location it is well kept. Plenty to do, staff were on point and always helpful. Butttt coffee in the room is terrible, bring your own
Stayed 2 nights in Aug 2024

6/10 Okay

William, Garden City

Traveled with family
Liked: Cleanliness, staff & service
Everyone is extremely friendly and helpful, except for the front desk. Dont expect too much info from them. Parking is the real horror story. You have to park about a 1/4 mile away and have a shuttle pick you up. There loading is only about 3 car lengths long and across the street.
Stayed 2 nights in Aug 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service
From the start i had breast milk left in my room and house keeping didnt catch it. Then we went downstairs so we could get our breakfast which isnt included in the room and the guy forgot to put the order in. we had to go down and ask what happened. then we paid 22 dollars for cold breakfast that was horrible. We didn't enjoy ourselves at all. think the only thing that made us happy was the tub.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Convenient and historic, but for the price you should expect better and more updated fixtures and carpet. Staff at check in and the shuttle staff were amazing, but bar and restaurant staff were not that friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not provide breakfast
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for nearly 120 years old. Parking was challenging but the shuttle service to the offsite parking was good. Room was clean but had a strong mold/mildew smell.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, restaurant with balcony and music.
Stayed 2 nights in Jul 2024

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk lady was so cool.
The lady at the front desk was amazing. Hotel was old but nice still. Must reiterate how nice the lady who checked us in was.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The historic Basin Park Hotel in downtown Eureka Springs is a breathtaking gem! With its stunning charm and exceptional staff, every detail is meticulously tailored to exceed your expectations. We're captivated and can't wait to return - this hotel has earned our loyalty and our hearts!
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024