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Basin Park Hotel and Spa

3.0 star property

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Relax in a cozy outdoor space with a fire feature, wicker furniture, and a canopy for shade.
Welcome to our lobby, where a friendly reception desk offers assistance and a warm atmosphere.
Relax in this inviting room with a comfortable bed, flat-screen TV, and beautiful views.
Relax in our lounge area with a comfortable sofa, wooden benches, and a stone fireplace.
Experience the charm of this historic hotel, situated in a bustling town square with a classic architectural style and a spacious balcony.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Eureka Springs City Auditorium
    ‪3 min walk‬
  • Eureka Springs District Court
    ‪5 min walk‬
  • Great Passion Play Amphitheater
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1010 reviews
Rating 8 - Good. 273 out of 1010 reviews
Rating 6 - Okay. 94 out of 1010 reviews
Rating 4 - Poor. 50 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Derek

Stayed 2 nights in Apr 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing. In the middle of everything. Great atmosphere. So much history there.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was phenomenal I literally could not find a single issue and I am a critic!
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant. Close walk to the Auditorium. Great place.
Stayed 1 night in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and Beautiful (with ear plugs)

The hotel is old and historical. In its youth I imagine it was gorgeous! Unfortunately, old things take a lot of upkeep and I’m not sure this hotel gets enough. The vibe is cool but the floors are very squeaky and loud. I heard the people in the room above me until late in the night. Because the hotel backs up to a large hill, the trash pick up and recycling is in front. The morning we left, I was startled awake by the sound of so much glass being dumped into the trash truck at 6:50am. It would have been really nice to sleep in a little bit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deanne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building from 1905. Has so much charm. Has a super cool game room and deck with fire pit and hot tub.
Stayed 1 night in Apr 2025

4/10 Poor

Ed

Disliked: Property conditions & facilities

Not a good experience

Upon arrival, we are excited because it’s a very cool looking, very old hotel, but it went downhill from there. Absolutely no parking except a small area to unload your car and you are given 10 minutes. The lobby is dark and drab and uninviting. Front desk receptionist was very unfriendly.Our room on the fifth floor was painted a dark dreary color. The bathroom is so tiny, there is absolutely no room for your cosmetics. But the worst part was a wedding reception was held on the sixth floor and we were on the fifth floor. The floors squeak and cream so bad that we could hear every single footsteps. Plus they were moving furniture around and rolling carts around. Let’s just say we got no sleep that night. We complained to the front desk and we were told they would look into it. It wasn’t the wonderful experience that we expected.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spa

It was great! We had a spa day & it was amazing!!! We enjoyed the food & drinks. They were a little expensive, but read the fine print on your ticket!
Stayed 3 nights in Mar 2025

6/10 Okay

bran

Traveled with family
Liked: Cleanliness, staff & service
The shower was nice but took almost 2 minutes to get hot water. The bed was comfortable. The whole vibe was very dark and unwelcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of hotel. It’s not perfect, but they have done a great job of fixing the place up while keeping the nostalgic feel. Our room was super clean too. The free shuttle service is amazing! Can’t wait to visit again!
Stayed 2 nights in Mar 2025

8/10 Good

Dee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenniffer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel will definitely be going back
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Traveled with partner
Disliked: Staff & service, amenities
4 PM check in at 11 AM. Check out just doesn’t work. Given the fact given the fact you can’t even park with a half mile the property. The. Front desk staff was not friendly just accommodating. Actually the seemed miserable.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetted tub was awesome! The location of this hotel is perfect! Couldn’t have picked a better place to stay
Stayed 1 night in Mar 2025

8/10 Good

Ashley

Stayed 2 nights in Feb 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice historic hotel close to everything. What was nice a free huttle where ever you wanted to go
Stayed 1 night in Mar 2025

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was easy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sydney

Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025