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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Pillowtop beds, blackout drapes, iron/ironing board
Lobby
Pillowtop beds, blackout drapes, iron/ironing board
Free continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
$119
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    ‪16 min walk‬
  • University of Oregon
    ‪4 min drive‬
  • Autzen Stadium
    ‪5 min drive‬
  • Eugene, OR (EUG)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Grand Manor Inn

Springfield hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Grand Manor Inn features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This Springfield hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Grand Manor Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1007 reviews
Rating 8 - Good. 277 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Juana

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a nice hotel but we had some inconsiderate dealings with the staff, and other than the check in whenever we went to the front no one was around. However the room was spacious and the bed was very comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Olivia

Traveled with family
Wasn't up to Best Western standards. Breakfast was ehhh. Sausage gravy was cold every day and not enough seating. Need a hot tub and indoor pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating. My room was very comfortable and clean. No shortage of dinning options around the hotel. Overall, for me it was an excellent stay.
Stayed 3 nights in Jun 2025

8/10 Good

Barbara

Stayed 1 night in Jun 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice property, when remodel is fully completed, ie ice machines on all floors it will be even better
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Carolyn

Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will certainly stay at this hotel again. The staff are friendly, courteous and helpful. They display an energy that says that they like working at this hotel and are concerned with your comfort. The room, breakfast and gym were all top notch. Complimentary cookies and coffee in the lobby was a very nice amenity.
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, rooms sizable. Unfortunately noisy, and when the room below would close their door, it shook the bed. Breakfast is a gut bomb.
Stayed 1 night in May 2025

10/10 Excellent

patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, comfortable and quiet.
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Emily

Stayed 2 nights in Apr 2025

6/10 Okay

Anthony

Denny's seem to be the only nearby restaurants. TV had no signal on any HDMI inputs. Ice only on the ground floor.
Stayed 1 night in May 2025

10/10 Excellent

Shelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very clean. The beds were very comfortable and the pillows were the best. It was a really nice Hotel and the staff was very nice and helpful as well.
Stayed 1 night in May 2025

10/10 Excellent

Csaba

Stayed 1 night in May 2025

2/10 Terrible

Jade

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really awful. Check in took over 20 minutes because the guy at the front desknwas more interestes in talking about gettting high with the hogel guest then doing his job
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael F.

Stayed 2 nights in May 2025

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. TV channels good once we figured out which remote (there were two, no labels); Toilet was low to the ground and hard to stand up without a grab-bar... and there was a very barky little dog down the hall who was till barking until almost 11 pm. :-( We'd do it again, but ask for a room with a toilet seat a little higher off the floor.
Stayed 1 night in May 2025

10/10 Excellent

Sheny

Liked: Cleanliness
Stayed 1 night in May 2025