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Best Western Plus Grand Manor Inn

2.5 star property

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Pillowtop beds, blackout drapes, iron/ironing board
Free continental breakfast
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Pillowtop beds, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
$129
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    ‪16 min walk‬
  • University of Oregon
    ‪4 min drive‬
  • Autzen Stadium
    ‪5 min drive‬
  • Eugene, OR (EUG)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Grand Manor Inn

Springfield hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Grand Manor Inn features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This Springfield hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Grand Manor Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1008 reviews
Rating 8 - Good. 282 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 81 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Emily

Stayed 2 nights in Apr 2025

6/10 Okay

Anthony

Denny's seem to be the only nearby restaurants. TV had no signal on any HDMI inputs. Ice only on the ground floor.
Stayed 1 night in May 2025

10/10 Excellent

Shelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very clean. The beds were very comfortable and the pillows were the best. It was a really nice Hotel and the staff was very nice and helpful as well.
Stayed 1 night in May 2025

10/10 Excellent

Csaba

Stayed 1 night in May 2025

2/10 Terrible

Jade

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really awful. Check in took over 20 minutes because the guy at the front desknwas more interestes in talking about gettting high with the hogel guest then doing his job
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael F.

Stayed 2 nights in May 2025

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. TV channels good once we figured out which remote (there were two, no labels); Toilet was low to the ground and hard to stand up without a grab-bar... and there was a very barky little dog down the hall who was till barking until almost 11 pm. :-( We'd do it again, but ask for a room with a toilet seat a little higher off the floor.
Stayed 1 night in May 2025

10/10 Excellent

Sheny

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dry quiet, comfortable and convenient. Would’ve preferred an indoor pool though. Other than that, i highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked the professional, friendly, helpful staff who checked us in at the at the front desk. The bathroom fixtures (sink, tub, toilet) were clean, but there were streaks on the walls, dust on baseboards, hair and tiny ants on the bathroom floor.
Stayed 1 night in May 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Stay was very nice room was nice and updated. The bed was comfortable, the shower though seemed small and there was no pressure for the shower the water took awhile to heat up and get warm. The front was nice there is an awesome coffee machine and the over all look and small balcony was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Malorie

Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony views

This is our favorite hotel in Springfield. We love being able to relax on the balconies and watch the sunset.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive Experience

The young man that greeted us, Erin, was pleasant and professional. The facility was clean, quiet and well maintained. We had a very positive experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely. There was continental breakfast offered every day. Christina who worked weekdays in the dining was always so friendly, helpful and just a joy every morning. Aaron originally checked us in and he was friendly, informative about things to do during our stay. Ricky helped us get some new towels and was so considerate and cared that our comforts were met. Overall every person at the hotel we interacted with was friendly and helpful. Kudos to the 24/7 coffee machine in the lobby! This was a very nice amenity. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Barbara G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable night in a hotel that we can remember. The bed was exceptionally comfortable, the room was spacious with room for a couch, sitting area and desk/work area. Second floor in quiet neighborhood meant we could open the window for fresh air, always a plus. Will definitely stay here again if we are traveling through!
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Came for Eugene Marathon, and it was great central stay. Was it a fancy five star hotel? No, but the room was clean and bed was really comfortable with different types of pillows. Breakfast was simple but with multiple options, perfectly convenient for a busy weekend stay. Loved the computerized coffee machine in the lobby available 24 hours, it came in so handy! They also have a handy text message service, that checks in with you and answers any questions you have. The only thing that bugged me was the water temperature for the shower, one day I couldn't get it warm enough and the next day is was so hot I could barely handle it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by this location. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was neat and clean.
Stayed 1 night in Apr 2025