2/10 Terrible
Scott
Traveled with group
Aug 27, 2024
This property is not as advertised of Expedia. The website in the Expedia listing stated there was a restaurant a bar Jacuzzi lodge with multiple games like foosball and billiards and none of that was available and none of that was disclosed. We ended up being in a retrofitted antique caboose on the other side of a freight train yard required a 1.5 mile drive up and over the train tracks and then upper very rough dirt road with potholes to a spot on the ridge overlooking the train yard and the lodge there was a foot bridge that you could take to the lodge, but the lodge was being renovated and shut down, and there was no one really there to assist us in fact when we went over there, they wouldn’t even even assist us nor let us in. Staff is non existent None of this was disclosed until the day of check in when they sent saying we should go shopping first as the restaurant was closed. The oven did not light so we could cook our frozen pizza. This is a very isolated location had I’ve been disclosed at the restaurant and bar were not operating. We certainly would not have reserved there. I’ve been practicing a 30 for 30 years and I’ve never seen a more egregious false advertising situation in which customers are misled by the representations online and I am seriously considering a class action lawsuit against the company. We ended up, insisting to be let go of our reservation for the second night we left to go to elsewhere. Listing
Scott
Stayed 2 nights in Aug 2024