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Essener Hof Sure Hotel Collection by Best Western

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Essener Hof Sure Hotel Collection by Best Western

Exterior
Bar (on property)
Lobby
Classic Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
AM HANDELSHOF,5, Essen, North Rhine-Westphalia, 45127
  • International Christmas Market Essen
    2 min walk
  • Essen Cathedral
    6 min walk
  • Philharmonie Essen
    6 min walk
  • Essen (ESS-Essen - Mulheim)
    19 min drive

Room options

View all photos for Suite, 1 Double Bed (Living Room)

Suite, 1 Double Bed (Living Room) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Double Bed (Living Room)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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The price is $177
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$189 total
includes taxes & fees
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About this property

Essener Hof Sure Hotel Collection by Best Western

4-star hotel in Stadtbezirke I
A fitness center, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Essener Hof Sure Hotel Collection by Best Western offers 114 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. 110-cm LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Essen hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This Essen hotel also offers a fitness center, multilingual staff, and concierge services.

Essener Hof Sure Hotel Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Moonlight Express - Onsite bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 12.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Restaurants on site

  • Moonlight Express

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Art supplies
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1883
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 110-cm LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP CCL Hotel Hof
TOP CCL Essener Hof
TOP CCL Hof
Essener Hof
Top Ccl Essener Hof
Essener Hof Sure Collection By
TOP CityLine Hotel Essener Hof
Essener Hof Sure Hotel Collection by Best Western Hotel
Essener Hof Sure Hotel Collection by Best Western Essen
Hotel Essener Hof Sure Hotel Collection by Best Western
Essener Hof Sure Hotel Collection by Best Western Hotel Essen

Essener Hof Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 361 reviews" "
Rating 8 - Good. 116 out of 361 reviews" "
Rating 6 - Okay. 21 out of 361 reviews" "
Rating 4 - Poor. 5 out of 361 reviews" "
Rating 2 - Terrible. 5 out of 361 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel Essener Hof is very close to the Essen rail station. It has historic charm, with some drawbacks. Many rooms have no air conditioning - you must make a special request for an air-conditioned room, after booking on a third party site. Many rooms are on hallways that have steps to climb from the lift. Staff are friendly and helpful. The bar and restaurant are closed; breakfast is a buffet with many traditional German food choices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre location
Stayed 1 night in Jul 2024

10/10 Excellent

Audra

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Amenities
Very convenient location
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Jun 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

anna

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Neat and clean
Check in was terrible. I wandered around in the rain for a while before finding the reception area. Our key was there with a note, but because the note was in German I didn't use Google translate on it till we found our room. Turns out the note could have saved us from wandering through different buildings looking for our room. Now that we're settled, the room is adequate. It is clean and well maintained. We'll be here for 4 nights. Too bad we didn't get a hotel with a kettle so I could make coffee and with a little more space.
Stayed 1 night in May 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay will definitely be back!
Stayed 1 night in May 2024

10/10 Excellent

Mark, Alexandria

Stayed 1 night in Apr 2024

6/10 Okay

MARK

Liked: Room comfort
Nice hotel with a couple of problems
A nice hotel in a quiet corner of central Essen, very handy for the train station and central shopping areas. The room was large and comfortable and the staff were friendly and helpful. There was a problem with a leaking extractor fan in the bathroom and no way to fix it over the weekend but they did provide a bucket when I asked as the floor was very wet. The high tech shower completely defeated me. They had left the full maintenance manual in the hotel room for guests to peruse (and who doesn’t love a maintenance manual when on holiday) but I still overlooked the essential switch on the sink that was needed to activate the shower (silly of me not to guess but there was no obvious sign). A pity also that nobody pointed out that only one of the two lifts gets to the fifth floor. Overall: a nice and clean hotel that just needs to up its game a little.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Fadi B Dawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful staff!
Stayed 2 nights in Oct 2023

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really noisy outside during the night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent solution when working in Essen
Stayed 3 nights in Sep 2023

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Check in was quick, smooth and professional with a polite and friendly member of staff who showed us to our room personally. We stayed in one of the apartments which the hotel offers which was modern and spacious with a very luxurious feel about it. The beds were extremely comfy and the whole apartment was very well equipped. The hotel is extremely well positioned as it is conveniently close to the main train station and also very close to the central shopping area too. We really wish we could’ve stayed longer as this was the best hotel we stayed in during our Germany tour.
Stayed 1 night in Aug 2023

8/10 Good

Mateusz

Stayed 1 night in Jul 2023