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IntercityHotel Duisburg

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Photo gallery for IntercityHotel Duisburg

Meeting facility
Lobby
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
Mercatorstraße 57, Duisburg, 47051
  • Duisburg Christmas Market
    ‪6 min walk‬
  • Duisburg Inner Harbour
    ‪3 min drive‬
  • Duisburg Zoo
    ‪6 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Room (Plus)

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

In-room safe, desk, soundproofing, free WiFi

Business Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, soundproofing, free WiFi

Room, Accessible

  • 221 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Twin Room

In-room safe, desk, soundproofing, free WiFi

Business Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Twin Room (Plus)

  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Bar (on property)

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4.0 out of 5, Very Good, (899)
The price is $109
per night
$117 total
includes taxes & fees
Apr 30 - May 1
Mercure Hotel Duisburg City

About this property

IntercityHotel Duisburg

Hotel in Duisburg Mitte
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space.
IntercityHotel Duisburg offers 176 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Duisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

IntercityHotel Duisburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
IntercityHotel Duisburg has a restaurant on site.

Languages

Bosnian, Croatian, English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-cm flat-screen TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

Property is also known as

IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Duisburg
IntercityHotel Duisburg Hotel Duisburg

IntercityHotel Duisburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 722 reviews
Rating 8 - Good. 230 out of 722 reviews
Rating 6 - Okay. 52 out of 722 reviews
Rating 4 - Poor. 20 out of 722 reviews
Rating 2 - Terrible. 12 out of 722 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Marcelo

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
So lala
Receptionists friendly as always. Breakfast by far not worth it. All items look like they are there since hours and all but fresh. I just took a tea and avoided things like grey ham/sausage and dry aged cheese. Unfortunately, at all my last stays I had several hairs in the bed and bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALAN, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the main train station and 10 min walk to the chrustnas markets.
Stayed 3 nights in Dec 2024

8/10 Good

Moncef

Liked: Amenities
Nice place !!
Stayed 2 nights in Dec 2024

8/10 Good

Carl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent Hotel is clean tidy and staff are very helpful would recommend without doubt
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay
Modern, comfortable, eco friendly, convenient location not far from the train station; also excellent restaurant.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad, Greater Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience ,will definitly book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Ironman 70.3 Duisburg, very convenient
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in is sooo slow
Stayed 1 night in Aug 2024

10/10 Excellent

Yuening Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view over the train station and motor way downstairs. Can feel the city Puls. Room is very clean with nice decor. The bed is very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duisburg stopover
For a quick stop over In Duisburg this hotel was perfect with one of best hotel showers! It’s right next to the main train station with a few bars and restaurants nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefan

Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Stayed 1 night in Jun 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here. I’ve already booked my next trip staying there. Super convenient. Staff are all excellent.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Review the basics of customer service
The stay was absolutely fine. We had a couple of requests, and the staff members kindly helped us to find solutions.I have a couple tips to help you improve your customer service: Tip 1: Smile! Especially at the reception. Smile at your guests when they arrive, ask friendly questions like "how was your trip?" Smile at your guests when they approach the reception to ask questions. A warm, genuine smile will leave a lasting impression and create a more pleasant and relaxing atmosphere. (To be honest, I shouldn't have to say this... it's the basics of Hotel Management). Tip 2: Be aware of your surroundings (especially at breakfast). Acknowledge the presence of the guests! Welcome them, say good morning, smile, get out of the way (if you are blocking the guests path), and maybe even say something funny or friendly! Nobody said anything to me when I arrived at breakfast. This was unprofessional. Tip 3: This is more of a personal one, but stop clearing the plates so quickly at breakfast! One of my plates had perfectly good butter on it that I still wanted to use, but the staff member cleared everything too frequently, suddenly and without warning. A bit of communication and awareness would go a long way! These are nice gestures that you get in 5 star hotels in Germany, but around the world, it's actually quite normal! Some basic customer service skills will do wonders for your business (and reputation). After all, you want to make a profit, right? ;-)
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024