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Best Western Plaza Hotel

4.0 star property

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Photo gallery for Best Western Plaza Hotel

Lobby
Superior Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby
Superior Room, 1 Twin Bed, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Hot Tub
  • Bar
  • Gym
  • Spa

Explore the area

Map
Drottninggatan 9, Eskilstuna, 632 20
  • Rademachersmedjorna
    ‪6 min walk‬
  • Eskilstuna Bowling Center
    ‪8 min walk‬
  • Tunavallen
    ‪9 min walk‬
  • Vasteras (VST-Stockholm - Hasslo)
    ‪39 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Plaza Hotel

4-star Eskilstuna hotel with restaurant
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Best Western Plaza Hotel offers 88 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
In addition to a 24-hour health club, Best Western Plaza Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 344 square feet (32 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Best Western Plaza Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.
Best Western Plaza Hotel has a restaurant on site.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (SEK 90 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 344 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 200.0 per stay
Cribs (infant beds) are available for SEK 150.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 90 per day
  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: SEK 150.0 per night
  • Rollaway bed fee: SEK 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Best Western Plaza Eskilstuna
Best Western Plaza Hotel Eskilstuna
Best Western Plaza Hotel Hotel
Best Western Plaza Hotel Eskilstuna
Best Western Plaza Hotel Hotel Eskilstuna

Best Western Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 327 out of 1002 reviews
Rating 8 - Good. 413 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Trifon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast, friendly staff, big free parking 10min walkable from city center.
Stayed 7 nights in May 2024

10/10 Excellent

Marc

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ali

Business traveler
3 star at max
3* at max, seriously need updating, room do not have climate control. Very small rooms and toilet
Stayed 1 night in Dec 2023

6/10 Okay

Peter

Business traveler
OK for a night (or two !) ...
Nice hotel a few hundred metres from Eskilstuna rail Station. Very convenient. Rooms are clean & comfortable, but getting a little tired and dated. Nice breakfast in the downstairs bar area each morning. Perhaps a little overpriced for what it is
Stayed 2 nights in Aug 2023

2/10 Terrible

F. Mikael

Stayed 1 night in Aug 2023

8/10 Good

Chu Chee

Stayed 4 nights in May 2023

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plaza Hotel
A loveley hotel still in the spirit of the 60s - 70s with querky furniture, spacious rooms, and an amazing breakfast. Would thouroughly recomend this hotel. Central to everything.
Breakfast
Stayed 1 night in Feb 2022

4/10 Poor

Basanagoud

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel could have been better.
Parking Garage is very congested, need to drive to roof through narrow passage. Very difficult for full size car. WIFI was very week and not working. No water pressure in shower.
Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the doggie Goodie-bag
Large room, a bit too firm bed. But I got to choose pillow. Goodie bag for dog's Love it! Fantastic breakfast and very friendly staff.
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly satisfactory
This Hotel is perfectly satisfactory. Not luxurious but functional and perfectly fine. The reception staff have always been friendly and helpful. The location is perfect, 2 minutes walk from the station and a few minutes from the shopping centre.
Stayed 1 night in Nov 2020

10/10 Excellent

Vinoth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel with fantastic breakfast. Very quiet and clean hotel. 100 meters to train station, lot of dining options next to the hotel.
Stayed 1 night in Jun 2020

10/10 Excellent

Andrei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place,close to city center, terrace arround.
Everything was ok.
Stayed 1 night in Jun 2020

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pillows
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It not worth 4 starts it should be 2 stars old Small
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel in no way rated 4stars ??? The hotel condition is way less than 4 stars and Parking is really really bad , or should I say no parking
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Stéphane

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is great !
Overall was great experience, breakfast was amazing. However, in the morning when i was changing clothes, door was opened without knock and closed without saying 'sorry' or etc. only this was not good experience for my saty.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, in the middle of the town, near to shops, restaurants etc.
Stayed 1 night in May 2019