6/10 Okay
Abigail
Jun 2, 2025
Disliked: Cleanliness
3.5 - we only planned on staying for one night here as we were passing though but upon arrival they offered us a free night plus 2 tickets to Disney or Universal studios. I asked what the catch was. The concierge stated we just had to do a 90 min presentation of the property. I asked like a tour? They stated yes. The next day when we got to the presentation, we were tricked into listening to a presentation about buying timeshares. Yes, a tour was included but as a brand new couple it was very uncomfortable having personal questions asked to us, and having to share that with a stranger who was trying to pressure us into buying time shares. When we were at 100 minutes we asked how much longer and we were told “you’re required to stay for 90 minutes do you have somewhere to be?” …. It was well past 90 minutes and yes, we are on vacation? It lasted another 45 minutes.. on top of that, the “tickets” we got, you have to pay for. you can only do certain days and you have to request them to allow you to get the tickets even though they were offered as “free tickets”.
The rooms are outdated but nice. There are no elevators so keep that in mind that these buildings are 3 story’s high.
All the amenities they offer, you have to pay for. 98% of things here are a fee (daily resort fees, rock climbing, classes, etc). All that should be included for the price we pay.
None the less, it was a decent hotel. We would go back without the pressure of the time shares!
Abigail
Stayed 1 night in May 2025
