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Hilton Garden Inn Erzurum

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Photo gallery for Hilton Garden Inn Erzurum

Indoor pool
Exterior
Lobby
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • Parking included
  • Breakfast available
  • Air conditioning

Explore the area

Map
Omer Nasuhi Bilmen Mah., Açelya Sk. No:4, Erzurum, Erzurum, 25100
  • Rüstem Pasha Caravanserai
    ‪6 min drive‬
  • Çifte Minareli Medrese
    ‪7 min drive‬
  • Twin Minaret Madrasa
    ‪7 min drive‬
  • Erzurum (ERZ)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed with Sofa bed

  • 259 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

55-inch flat-screen TV with satellite channels, TV

Junior Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed with Sofa bed

  • 259 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

55-inch flat-screen TV with satellite channels, TV

Junior Suite, 1 King Bed

  • 512 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 2 Bedrooms

55-inch flat-screen TV with satellite channels, TV

King, Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

  • 259 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 2 Twin Beds

  • 259 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 519 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Erzurum

Hotel in Yakutiye
Spend your day on the slopes, and return to Hilton Garden Inn Erzurum to take a dip in an indoor pool and relax in a full-service spa.
Hilton Garden Inn Erzurum offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels.

Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

The hotel offers a coffee shop/cafe. This ski hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Complimentary covered self parking is available on site, along with a car charging station.

Hilton Garden Inn Erzurum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Languages

English, Russian, Turkish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; TRY 200 for adults and TRY 100 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Full-service spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 200 for adults and TRY 100 for children
  • Rollaway bed fee: TRY 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 19002

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Garden Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel
Hilton Garden Inn Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel Erzurum

Hilton Garden Inn Erzurum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 45 reviews
Rating 8 - Good. 7 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jurgis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samreen

Stayed 1 night in Sep 2024

2/10 Terrible

Jafar

Disliked: Cleanliness, staff & service, property conditions & facilities
When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chanel, Redlands

Traveled with partner
Liked: Cleanliness, staff & service
Veri nice and very caring staff. Gülsüm Yaşar stayed in my mind for a person that went out of her way to be helpful. Thank you to entire Hilton staff making my stay very comfortable.

10/10 Excellent

Ramses

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, very nice outdoor restaurant also and spacious rooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is newly built rooms are excellent as is the extensive breakfast buffet. The hotel staff are friendly and attentive my stay was a real pleasure
Stayed 1 night in Oct 2022

10/10 Excellent

Sean Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and tried their very best to accommodate any wish. The spa & fitness facilities were also great. The breakfast had alot of variety and top quality choice. The evening menu was well presented and everything we tried was very nice indeed. If I could think of anything to improve on it would be to expand the evening menu to include more dishes as the dishes available were so nice.
Stayed 4 nights in Aug 2022

8/10 Good

Okan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

zehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Eren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet Ceyhun

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erzurum’a göre Hilton standartında

Temiz güzel. Kullanışlı
Stayed 3 nights in Jan 2025

10/10 Excellent

Yagmur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arkadas ziyareti

2 günlük arkadaş seyehati icin tercih etmisitk ,sizler de gözünüz kapalı tercih edebilirsiniz
Stayed 2 nights in Feb 2025

10/10 Excellent

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

ismail

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Berbat

Reception fecaat , otel hizmet sektörüne çok uzak , kilima arıza yaptı gece 3.40 oda değiştirmek zorunda kaldım , yan odalardan herhangi bir kapı kapandığında deprem oluyor sanıyorum , ses izalasyonu berbat , saunaya üç kişi zor sığıyor , kapalı havuz çok küçük , kahvaltı vasat .Hilton olmasa yada 5 yıldız olmasa orta derdim şimdi berbat diyorum .
Stayed 4 nights in Feb 2025

10/10 Excellent

Tugrul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel alışveriş merkezine, kayak pistlerine, havaalanına ve şehir merkezine çok yakın. Sessiz, çalışanları ilgili.
Stayed 2 nights in Jan 2025

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

GÖKHAN

Stayed 2 nights in Jan 2025

10/10 Excellent

ZAFER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel temiz kaliteli otel
Stayed 2 nights in Nov 2024

10/10 Excellent

tolgay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammed ikbal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel

Mükemmel bir Otel 👏👏
Stayed 1 night in Sep 2024

10/10 Excellent

Selin

Stayed 3 nights in Aug 2024