Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Butik Rafo Otel offers 28 accommodations with minibars (stocked with some free items) and slippers. LCD televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe.
Butik Rafo Otel is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Languages
English, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
A coffee shop/cafe
Coffee and tea in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
Elevator
More
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Free minibar (limited items)
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 25
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: TRY 70 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 2021-25-0028
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Property is also known as
BUTIK RAFO OTEL Hotel Erzurum
BUTIK RAFO OTEL Hotel
BUTIK RAFO OTEL Erzurum
Hotel BUTIK RAFO OTEL Erzurum
Erzurum BUTIK RAFO OTEL Hotel
Hotel BUTIK RAFO OTEL
BUTIK RAFO OTEL Hotel
BUTIK RAFO OTEL Erzurum
BUTIK RAFO OTEL Hotel Erzurum
Butik Rafo Otel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 43 reviews" "
10 - Excellent
26
Rating 8 - Good. 10 out of 43 reviews" "
8 - Good
10
Rating 6 - Okay. 5 out of 43 reviews" "
6 - Okay
5
Rating 4 - Poor. 0 out of 43 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 43 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Takashi
Business traveler
Mar 7, 2024
Liked: Cleanliness, staff & service, amenities
Very friendly and kind staff. There was a problem with my room key which caused a beeping noise in the morning, but they took care of it immediately.
Breakfast is decent. The room is spacious and clean.
There are many restaurants in the neighborhood and a taxi stand is nearby. Overall this is a very nice place to stay in Erzurum.
Karsilama gayet guleryuzluydu.Kahvalti çok güzeldi.Çalısan kadin her gelen musteriyle teker teker ilgilendi kesinlikle tavsiye ediyorum.temizlik cok iyi değildi.odalarin direk yangin merdivenine acilması garip.haricinde hersey cok güzeldi.
Kahvaltı saatleri çok geç ve çok kısa bir zaman o nedenle yapamadım. Oda çok tozlu. Çöp kovası kırık açılmıyor. Ayna kırık. Duvar kırık. Duş başlığı sabitleme yeri kırık. Televizyon açılmadı. Wifi yok. Defalarca kez aradım sordum geçiştirdiler düzeltmediler. Hiçbir kattaki wifi olmadı. Hava sıcak değildi camı kapattım ama sokakta son ses araba ile geçenler rahatsız edici.
Rafo Otel’de 1 gece kaldım; ama vaktim olsaydı kesinlikle birkaç gece daha uzatırdım. Her şey mükemmeldi. Odalarda her şey düşünülmüş ve her köşesi çok temiz. Hele kahvaltısı..olağanüstü lezzetliydi her şey. Bulunduğu sokak da çok sessiz. Nezaketi, sohbeti ve kahve ikramı için resepsiyondaki hanımefendiye(adını hatırlayamadım:/) ve muhteşem kahvaltı için Atilla Bey’e çok teşekkürler. Bundan sonraki Erzurum seyahatlerimde kesinlikle burayı tercih edeceğim.
Temizlik güzeldi, fakat sıcaktan yatamadım. Maalesef klima yoktu, pervande mevcut değilidi. Oda değişimide mümkün değilidi.
Ayhan
Stayed 1 night in Aug 2023
2/10 Terrible
Verified traveler
Aug 14, 2023
Liked: Cleanliness
Odada klima yok, aşırı derecede gürültüden bir gece zor kaldım, yaz dönemi pencere açık olunca aşırı gürültü oluyor bir de otelde anormal derecede çocuklu aileler vardı bendeki şanssızlık belkide, personel ilgili yardımcı olmaya çalışıyorlar ama memnun kalmadım
Tertemiz ve yeni dekore edilmiş ferah odaları, doyurucu sabah kahvaltısı, ilgili, nazik ve sürekli jestlerle ve ikramlarıyla bizlerle yakınen ilgilenen çalışanlarıyla çok memnun kaldığımız bir ziyaret oldu.