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Mercure Epinal Centre

4.0 star property

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Photo gallery for Mercure Epinal Centre

Breakfast, lunch, dinner served; French cuisine
Lobby
Miscellaneous
Exterior
Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Parking available
  • Bar
  • Pool
  • Gym
$112
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
13 Place Emile Stein, Epinal, Vosges, 88000
  • Place, Place des Vosges
    ‪5 min walk‬
  • Place, Epinal Château
    ‪11 min walk‬
  • Place, Imagerie d'Epinal
    ‪15 min walk‬
  • Airport, Epinal (EPL-Mirecourt)
    ‪40 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Twin Bed (Attic)

Classic Room, 1 Twin Bed (Attic) | Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Twin Bed (Attic)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Mercure Epinal Centre

4-star Epinal hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Epinal Centre offers 61 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

This Epinal hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Mercure Epinal Centre features a full-service spa, 5 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Mercure Epinal Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Mouton Blanc - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Le Cadet Roussel - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 11 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Cadet Roussel
  • Le Mouton Blanc

Things to do

  • 5 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Self parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Epinal Centre
Mercure Hotel Epinal Centre
Mercure Epinal Centre Hotel
Mercure Epinal Centre Hotel
Mercure Epinal Centre Epinal
Mercure Epinal Centre Hotel Epinal

Mercure Epinal Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 198 reviews
Rating 8 - Good. 87 out of 198 reviews
Rating 6 - Okay. 40 out of 198 reviews
Rating 4 - Poor. 12 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stopover

We were welcomed by Aurore who advised us where to park.Very helpful and friendly. Our room was a good size and looked like it had been recently refurbished as the bathroom was excellent.Great toiletries too. Very comfy bed.We could have used the pool and spa free of charge but didn't have time as it was just a overnight stop travelling through France.
Stayed 1 night in Jun 2025

2/10 Terrible

Jodie

Disliked: Cleanliness, property conditions & facilities, room comfort

Grubby hotel

I’m not quite sure how this hotel is a 4 star, it’s barely a 2! The only redeemable feature of the hotel are the staff, who are very friendly & the food in the restaurant was ok. The hotel is very, very tired and clearly needs updating, when you walk into reception the walls & skirting boards are missing paint, the lift area is the same, all of the communal areas look grubby. We had been driving for 8 hours so just wanted to go to sleep, we should really have left but we were so tired we decided to get our heads down and stay. The bedroom was awful. the carpets were dirty & when I moved the sheets to get into bed there were black hairs! I took a towel from the bathroom and lay on & sprayed the room with fly spray as there were flys everywhere. The room smelled musty and the walls & skirting boards were again missing paint and marked everywhere. The bathroom window was gross, needs ripping out! There was a large gap under the sink area & plumbing is visible & toilet flush was broken on one button. We couldn’t wait to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly Wonderful!

Great hotel! Staff was amazing, great location!
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good Hotel but the room was clean but a little tired.
Stayed 2 nights in Apr 2023

8/10 Good

Ovidiu

Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Jake, Florida

Liked: Cleanliness, staff & service, room comfort

Nice hotel in center of town

Want to emphasize that this is an older hotel. Be aware of that going in. However very nice stay and friendly staff willing to help. There is a restaurant on the property which has good food, but other options are only a short walk away. Parking on-site, but the entrance is quite narrow. Cars should do fine, but our SUV had some issues getting out. All in all a nice place, but not as modern as you would find in a larger city.

8/10 Good

Francois

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Stacy, Frinton on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

On business to see a ceramic factory, I have stayed here before, I find it very convenient. The area is nice with plenty of restaurants around. The breakfast was very good, nothing fancy but better than above average and they were open at 6:30 am so you could get going. Car park is tight to get into but there was some off street parking available. I would go here again.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
have a good time stay there

10/10 Excellent

L. Jones, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient & Comfortable

We came to visit the American WW2 memorials in the area and enjoyed our stay at the Mercure Epinal. It was within walking distance of good restaurants and shops and easy to drive to the American Cemetery and Bruyere. The staff were very helpful in showing us where to eat and how to connect to the internet. The in-room coffee service was much appreciated.

6/10 Okay

dsonnier1

Liked: Cleanliness
Disliked: Room comfort

Good stay

I don't know what was going on with the A/C, but the room would not cool down. Other than that it was an overall good stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Diana

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very good hotel for the price paid. Ideally situated in the centre of Epinal if you have to be there. Friendly staff and good sleep comfort.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war groß und modern eingerichtet. Leider gab es dort keinen Minikühlschrank und auch keinen Safe. Die Fenster konnten nicht geöffnet werden und über die Klimaanlage konnte nur eingeschränkt eine angenehme Temperatur erreicht werden. Das Bad war sehr schön. Das Frühstücksbuffet hatte eine große Auswahl, lediglich Fisch fehlte. Eine Parkmöglichkeit auf dem Gelände ist vorhanden. Bei unserer Ankunft erfuhren wir, dass das Restaurant am Wochenende geschlossen ist - diese Information wäre besser vorab erfolgt, zB in der Hotelbeschreibung.
Stayed 1 night in Jun 2025

6/10 Okay

yves

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
hotel vieillissant il est temps de réinvestir massivement ça sent bon les années 90 indigne d’un mercure surtout à 140 euros la nuit en semaine
Stayed 1 night in Jun 2025

10/10 Excellent

JEAN MARIE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bien . Nous avons apprécié le spa. Dommage il n'y avait pas de peignoir...
Stayed 1 night in Jun 2025

8/10 Good

philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel .chambres renovées. Petit déjeuner sous forme de buffet fabuleux.
Stayed 1 night in Jun 2025

10/10 Excellent

Julien

Stayed 3 nights in May 2025

4/10 Poor

Jean-Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrivé à une heure tardive, après minuit, on m’annonce qu’il y’a une mise à jour du logiciel informatique et que je dois donc patienter pour avoir une chambre sans être capable de m’indiquer sous quel délai. Malgré les excuses du réceptionniste qui n’y est pour rien bien évidemment je trouve cela très moyen.
Stayed 1 night in Apr 2025