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El Cielo Resort

5.0 star property

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Photo gallery for El Cielo Resort

Interior
Exterior
View from room
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Las Nubes Wineries and Vineyards
  • Ejidal El Porvenir Park
    ‪4 min drive‬
  • Adobe Guadalupe Vineyard
    ‪7 min drive‬

Room options

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 1052 sq ft
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • 2669 sq ft
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(45 reviews)
  • 479 sq ft
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 473 sq ft
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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About this property

El Cielo Resort

5-star Valle de Guadalupe hotel with 2 restaurants
Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.
El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A winery is attached to this Valle de Guadalupe hotel. El Cielo Resort features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

El Cielo Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 988 reviews
Rating 8 - Good. 155 out of 988 reviews
Rating 6 - Okay. 77 out of 988 reviews
Rating 4 - Poor. 27 out of 988 reviews
Rating 2 - Terrible. 30 out of 988 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kuniko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio, muy atento el personal, cómodo, buen diseño, abiertas todas las amenidades todos los días de la semana, el restaurante excelente sabor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

As soon as you go into the property, you are treated like a king amazing customer service. I will definitely return to this place.
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

6/10 Okay

Llunue

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good, beautiful grounds. Winery well done, enjoyed the wines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abraham I

Stayed 1 night in Dec 2024

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for the excellent service!!!

Very nice property with good size rooms, food and excellent service
Stayed 4 nights in Feb 2025

10/10 Excellent

cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular! Did not want to leave. Beautiful property and very secure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juandoly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Stayed 3 nights in Feb 2025

6/10 Okay

Antonio, Fontana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
The Hotel is located in a rural area amongst other wineries, as such, the area is very quite and relaxing if this is what you are looking for. Because it is situated on a vineyard with dirt roads, the rooms tend to get dusty. The deluxe room is a nice size with a balcony and a seating area. Its 5 star for the area, but not 5 star by global standards, in fact for Mexico, its expensive. Don't mess with "Coyote." the black dog near the reception area, he's not very friendly, but if you leave him alone he'll do the same. We ate breakfast at Polaris, the food was okay, the service on the other hand was awfull. Overall it's "MEH" probably the best hotel in the area, however, you could get better in Napa or Temecula without the hassle of crossing the border.
Stayed 1 night in Feb 2025

10/10 Excellent

Salvador

Stayed 1 night in Feb 2025

8/10 Good

Monica E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien, pero se perdieron unos aretes que estaban en la maleta
Stayed 3 nights in Feb 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Valle
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only thing i was unaware of was the resort fee. 250 dollars a night on top of cost room. Thats dollars to not pesos
Stayed 2 nights in Feb 2025

10/10 Excellent

Efren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff is top notch
Stayed 1 night in Jan 2025

10/10 Excellent

efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Luis G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas, Leucadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal setting among the beautiful vines. Low season and we were the only two staying. Staff was quite attentive. We felt like we owned the place. Would go again, if anything, for the delicious wine.
Stayed 1 night in Jan 2025