4/10 Poor
Jan
Sep 18, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I was baffled by this hotel: it seems that a competition was written for architectural students to design a (spacious) room that has all the basics...AND WHOEVER CAN DO IT AT THE LOWEST COST WILL WIN!.(NO ADULT or FREQUENT TRAVELER would ever design a room to be THIS UNCOMFORTABLE).
It had everything: a (terrible) bed, two (very small, very poor) pillows, a duvet (too thin and small for the bed), a (half) desk, two (very poor) chairs, a (small) bathroom with a sink, a (small) shower (with low water pressure), (very thin) towels and a toilet.
In my 40 years of travel around the world, staying in hotels 200 nights per year minimum, this must have been the most "bare bone" comfort I have ever experienced (AT A HIGH PRICE!) Check in is SELF SERVICE, they have closed the restaurant for lunch and dinner (So it should be renamed HOTEL-GARNI or B&B) and the very hard to find staff members seemed to have NO training in the hospitality industry. Breakfast was all self service and unappetizing. The reason I chose the hotel was its location and the STEIGENBERGER affiliation ~ but NEVER AGAIN!
Jan
Stayed 1 night in Sep 2024