See all properties

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Pool
Lobby
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Corning Airport and National Wartime Museum
    ‪5 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪11 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.7 out of 5, Exceptional, (495)
$216 nightly
The price is $216 total
includes taxes & fees
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3-star Horseheads hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Horseheads hotel also offers a fitness center, a library, and a vending machine. Onsite parking is available (surcharge).

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1069 reviews
Rating 8 - Good. 261 out of 1069 reviews
Rating 6 - Okay. 202 out of 1069 reviews
Rating 4 - Poor. 122 out of 1069 reviews
Rating 2 - Terrible. 86 out of 1069 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service
The room was nice...was clean; however, lacked basic maintenance. The shower curtain rod was hanging out of the wall. There were spots on the bathroom wall that should have been cleaned. There was no guide on the television with very limited channels. There was no ice in the ice maker. I would not choose to stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Short Stay

Our stay was average. We waited for help at the desk for quite a while and gave up when no one came out. The window and phone in our room were broken. We asked a maid for an extra towel and she didn't have any. We had three people in a double bed room and only two towels.
Stayed 2 nights in Feb 2025

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edward James Wargo

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very helpful. Loved it
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints
Stayed 2 nights in Feb 2025

6/10 Okay

Maureen

Disliked: Property conditions & facilities

Needs upgrading

This hotel needs a lot of upgrading. The breakfast isn't great and there is never any fruit offered. This is out third time and all three times we were told the ice machine was broken. So for three months the ice machine is still broken. The doors in the bathroom are peeling and the mattress was a bit hard. I left my brand new bottle of perfume on our last trip by mistake. I called and was told it wasn't there. It was a birthday gift and we went directly home after our stay. :( We are not going back.
Stayed 1 night in Feb 2025

6/10 Okay

Adrienne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Business traveler
Disliked: Staff & service
Not bad for the price. Staff could be more helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Rich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Aquarius

Disliked: Property conditions & facilities, room comfort

Horrible do not stay here

Went in everything looked ok until I was about to take a shower and realized the shower head was broken water all over the floor. I then said ok it’s only one night let’s just sleep and the bed was so uncomfortable pillows literally had no support and the bed you can feel all the springs very worn out. I didn’t even stay I left the same night at 8:30pm
Stayed 1 night in Jan 2025

8/10 Good

MIchael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Corey

Stayed 1 night in Jan 2025

2/10 Terrible

Christina

Business traveler
Disliked: Property conditions & facilities, room comfort

No hot water and cigarette smell room

First room we were given smelled of cigarette smoke. When we called the front desk they did assign us a different room and the second did not smell. There was no hot water in the shower. This was not just in our room but throughout the many other guests that were talking at breakfast indicate that there was no hot water the evening before and also in the morning.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport

I needed a hotel near the airport with a quiet room and it worked perfectly for me!
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Judith

Traveled with partner
Liked: Staff & service
It was my daughter and her boyfriend that stayed over the holidays. Overall their experience was not completely terrible, but they did end up moving rooms after a concern of possibly seeing a bed bug.. they were upgraded to a bigger suite and it was handled well. This was really the only major negative and I know that hotels and businesses struggle at times with managing something that is often beyond their control but just thought I would mention it.
Stayed 1 night in Dec 2024