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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
1 bedroom, in-room safe, iron/ironing board, rollaway beds
1 bedroom, in-room safe, iron/ironing board, rollaway beds
Pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
$124
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Eldridge Park
    ‪9 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪11 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(113 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 549 reviews
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3-star Horseheads hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 183 square feet (17 square meters) include conference space. This Horseheads hotel also offers a fitness center, a library, and a vending machine. Onsite parking is available (surcharge).

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1044 reviews
Rating 8 - Good. 248 out of 1044 reviews
Rating 6 - Okay. 200 out of 1044 reviews
Rating 4 - Poor. 121 out of 1044 reviews
Rating 2 - Terrible. 85 out of 1044 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

6/10 Okay

Marjory

Disliked: Amenities
The staff were fine quiet area safe. Bed was very comfortable. The ice machine was broken. Also, breakfast was pretty limited. The hot food was disgusting and there were no fresh options.
Stayed 1 night in May 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
The property was quiet and conveniently off the highway. Lots of empty spaces around. The staff were friendly and nice. But there was some things that made me choose not to stay here again. The first room assigned had a vroken bed. They quickly gave us another room. It looked cleam but had an overpowering smell of sweat. But we were tired and hungry after driving all day that we just crashed there. The free beakfast is just 1 cereal, bread, waffles that you can make yourselves. And good coffee. Not worth it at all. And they charge you 5$ for parking! The Radisson at corning was cheaper and classier and included free parking
Stayed 1 night in May 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service
Ice machine didn't work but great value.
Stayed 2 nights in May 2025

10/10 Excellent

Julie, Hopewell Jct.

Liked: Cleanliness, staff & service, property conditions & facilities
Our goto motel when visiting family in the Elmira area.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Traveled with family
I am not able to rate other than staff. When I showed up I was told I did not have a reservation. The desk staff told me that it as due to Travelocity cancelling the reservation. They did not apologize for the error or offer to help me find another accomodation.
Stayed 1 night in May 2025

4/10 Poor

Kerri

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff members were all very pleasant. They weren't able to find my reservation when I arrived. They didnt have it in their system but found it eventually and it was fine. When I got to my room, the coffee maker was not clean (full of old coffee) and the deadbolt didn't work. I had to call the front desk who sent a very.pleasant guy up promptly to fix the problem. He removed the metal plate from the area opposite the deadbolt and then the deadbolt functioned. I'm not sure that was a great solution. The hotel has no "Do Not Disturb" door handle signs. At all. Carpets were pretty rough looking on the stairs. Sheets were on the old side but beds were comfortable and room was quiet and AC worked very well. Finally, when i returned to the hotel that night at 11:00 pm, most of the lights in the parking lot were not working. It didn't feel safe and I wouln't recommend this hotel for femal travelers.
Stayed 1 night in May 2025

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The experience at check in and check out was easy and friendly. The room and linens were clean and crisp. The room did have an odd smell. The hotel was very quiet and peaceful. Very conveniently located near Outback Steak House!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

We expected more.

The hotel was OK but we were expecting better as it touted itself as being newly renovated. Our carpet was fairly stained, door parts falling off, some cracked tiles. All in all, it wasn't bad but we had hoped for a better experience. Another guest told me that this was their second time to stay there but both times the pool was closed-it didn't seem to have an issue as the water was full but we didn't ask. The staff was fine and helpful.
Stayed 1 night in May 2025

8/10 Good

Kim A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in May 2025

6/10 Okay

Irene

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025

8/10 Good

Erica

Stayed 2 nights in May 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kendyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Igor, Pittsford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel, Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Convenient location, close to restaurants and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The bathroom was in excellent condition. The front desk workers were very friendly and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

TAMMY

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025