Candlewood Suites Elmira Horseheads by IHG

2.5 star property

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Photo gallery for Candlewood Suites Elmira Horseheads by IHG

Desk, blackout drapes, iron/ironing board, free WiFi
Room amenity
Interior
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
198 Colonial Drive, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    ‪5 min drive‬
  • Bethany Village
    ‪6 min drive‬
  • Corning Airport and National Wartime Museum
    ‪6 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom (1 King Bed)

  • 562 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (1 Queen Bed)

  • 562 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 562 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Elmira Horseheads by IHG

Horseheads hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Elmira Horseheads by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in March 2023.

Candlewood Suites Elmira Horseheads by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Elmira
Candlewood Suites Elmira Horseheads
Candlewood Suites Elmira Hotel
Candlewood Suites Elmira Hotel Horseheads
Candlewood Suites Horseheads
Candlewood Suites Elmira Horseheads Hotel

Candlewood Suites Elmira Horseheads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 938 reviews
Rating 8 - Good. 231 out of 938 reviews
Rating 6 - Okay. 57 out of 938 reviews
Rating 4 - Poor. 17 out of 938 reviews
Rating 2 - Terrible. 14 out of 938 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Was okay stay. Would be better if they offered something like mugfins or something for bfast but free coffee was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Weekend getaway
Just a weekend getaway to close out the season before winter hits. I enjoy the Finger Lakes and I usually end up staying in Horseheads.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Stayed 1 night in Oct 2024

10/10 Excellent

Tracy, Killbuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the convenience.
Overall it was a great stay but one of the beds sheets has a yellow "pee" stain and I had to smell it to be sure it was clean and not left there. But it smelled laundered! Also down side no pool. Staff was super friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right !
From check in to check out everything was perfect. Lobby was clean, smelled amazing, room was clean, beds were soooo cozyyy. It was a perfect stay. Will definitely be back
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service
A lot of floor noise as well as a feeling of poor quality construction in the building itself. Refrigerator had a loud squeal when ever it would run. Just not a very comfortable hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Stayed 1 night in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice check in. Bed not comfortable with a thick too warm duvet. Shower head not adjustable
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable! I was there for a week and my room had a full kitchen which was very handy and convenient. Rooms are spacious and comfortable. Definitely worth staying at Candlewood again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Robert L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unfortunately, no breakfast is served at this motel. Bummer!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great stay, would definitely stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay. The room was large, bed was comfy and shower was great! Only issue was the bathroom door didn’t shut all the way properly.
Stayed 1 night in Oct 2024

8/10 Good

Cathy

Traveled with partner
Liked: Staff & service
the bed was comfortable. we could here people walking above us. i probably will not stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit hard to find even with maps. It was hidden behind some other hotels. The hotel was very clean and staff was pleasant. The rooms on the second floor creeked and felt a little unstable which is the reason for the hotel not being top rated.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor, SOMERSET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan was very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. This time Derek at the front desk went above and beyond to help with extending our reservation a day.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very nice and helpful! Full size fridge was awesome! Lobby smelled fresh and clean. Great place to stay and very reasonably priced.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times now and it’s always such a pleasant experience! Tammy at the front desk in particular is a gem. Hotel is CLEAN and convenient to nearly anything you’d need. Rooms are spacious and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great front desk staff 💗
Stayed 1 night in Oct 2024