See all properties

Holiday Inn Ellesmere Port by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Indoor pool
Point of interest
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Blue Planet Aquarium
    ‪3 min drive‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.6 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, View (Canal View)

8.8 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Couples treatment rooms, sauna, body treatments, aromatherapy

Macdonald Craxton Wood Hotel & Spa, Chester

  • Pool
  • Spa
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (872)
$121 nightly
The price was $152
The price is $121 total
includes taxes & fees
Macdonald Craxton Wood Hotel & Spa, Chester

About this property

Holiday Inn Ellesmere Port by IHG

3-star Ellesmere Port hotel close to Cheshire Oaks Designer Outlet
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Ellesmere Port by IHG provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Ellesmere Port by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hodaya

Traveled with family

one night stay with family

we had a short- one night stay at the hotel. the pool was pretty small and poorly maintained and it closed at 19:30 which id very early. food quality at the restaurant for dinner wasn't very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay...

We stayed here 7 years ago...took a while to return didn't dissapoint. Had a lovely 2 night stay. Ate in Restaurant evening meal very nice good portions. Breakfast fantastic. Lovely friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

I think the staff were very helpful and polite. We were at a party and the disco was fab. Varied music Breakfast staff were excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jon-Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Imre

Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Stayed 1 night in Feb 2025

10/10 Excellent

Dorothy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
service in the dining room at breakfast and at dinner was excellent and food was very good. This applies to the do I attended in the small function room. Parking is very limited. Bar was not serving speciality coffees nor did it have any port. Not enough bar staff to cope with large pre-dinner group.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marlene R

Liked: Cleanliness, staff & service, room comfort
All staff we came into contact with were really friendly & polite. The room was clean & tidy. The breakfast was very good & inviting. Would definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, right next to the canal. If you’re lucky, at breakfast you can see a few ducks and swans swimming by! Perfect location for Cheshire Oaks, Chester Zoo and Blue Planet Aquarium. We even headed up to Liverpool for the day. If you have children, ask about VIK at reception; children can have a free item from the bar each day, no purchase necessary!
Stayed 2 nights in Feb 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We keep coming back….there’s the answer!
Stayed 1 night in Feb 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Lo

Stayed 1 night in Jan 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, easy location for getting out and about. 20 mins from Chester and shopping outlets, easy access to liverpool and Chester Zoo. They had great staff and great food (you've got to try the fish and chips). Parking was a challenge as the hotel is set between the canal locks, but the view was pretty and we fed the swans daily. We even saw the canal barges being worked.
Stayed 5 nights in Jan 2025

10/10 Excellent

Martin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

8/10 Good

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with extra sofa with all amenities for 3 star hotel Additional benefit - free access to leisure facilities, incl.small pool,sauna gym. Enjoyed nice English breakfast. Boat museum nearby is highly recommended to visit.
Stayed 1 night in Jan 2025