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SureStay Hotel by Best Western Ellensburg

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ellensburg

Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1500 Canyon Rd, Ellensburg, WA, 98926
  • Kittitas Valley Healthcare
    ‪20 min walk‬
  • Central Washington University
    ‪3 min drive‬
  • Ellensburg Rodeo
    ‪4 min drive‬
  • Yakima, WA (YKM-Yakima Air Terminal - McAllister Field)
    ‪46 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Kitchen (Larger Room;Separate Living Room)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Ellensburg

Ellensburg hotel steps from Yakima River Valley
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Ellensburg offers 102 air-conditioned accommodations with coffee/tea makers and bathrobes. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Ellensburg hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Hotel by Best Western Ellensburg features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Hotel by Best Western Ellensburg is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 581 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (1-device limit, rates may vary)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Ellensburg Super 8
Super 8 Ellensburg Motel
Super 8 Motel Ellensburg
Super 8 Ellensburg Hotel Ellensburg
Ellensburg Super Eight
Super Eight Ellensburg
Super 8 Ellensburg
Super 8 Wyndham Ellensburg Motel
Super 8 Wyndham Ellensburg
Ellensburg Super Eight
Ellensburg Super 8
Super Eight Ellensburg
Surestay By Best Ellensburg
Super 8 by Wyndham Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel
SureStay Hotel by Best Western Ellensburg Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel Ellensburg

SureStay Hotel by Best Western Ellensburg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1005 reviews
Rating 8 - Good. 344 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Business traveler, Traveled with family
Liked: Staff & service
Staff was friendly, room was clean but dated. Overall a decent hotel for the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the staff
Stayed 1 night in Aug 2024

6/10 Okay

Anita, Larkspur

Liked: Cleanliness, staff & service
On the positive side, the staff was very professional and friendly, especially Isaiah and Lisa. I enjoyed talking with them. The orange juice at breakfast was very good. Plenty of parking. The TV programming was pretty good. On the negative side, the room I was initially given had too much highway noise, so I had to spend a good deal of time with the desk agent up and down the stairs (no elevator) to find a quieter room. It turned out that all the single rooms were on the noisy side of the hotel, so I had to take a double room on the quiet side, although the agent was very professional and did not raise the rate. The heater was also noisy and had no thermostat to automatically turn off when it was warm enough. I always had to turn it off manually. The beds weren't as firm as I had hoped, and I had to call for more blankets because they were too thin. I had to call the front desk three times over three days to get service on my bathroom light, which started flickering at first, then went out the next day. The hot and cold settings on the bathroom faucet were reversed from normal (normal is hot on the left, cold on the right). Very annoying! And the faucet was too close to the edge of the basin and hard to pull up. Also, the towels were too rough! The pool and hot tub were broken when I was there. If I had remembered to bring my bathing suit, I would have been pretty annoyed. In short, you need to upgrade the features of this hotel!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Wendell Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan, Boise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to drop in for the night. Clean and felt safe
Stayed 1 night in Nov 2024

6/10 Okay

Cindy

Traveled with family and small children
Disliked: Amenities
Plenty of parking and stores in the area. Unfortunately, its a facility in need of major work. The pool was very cold- I was told 76°, but I thought it was definitely colder. The bathtub in our room had mold and the faucet dripped the whole time, could not shut it off. Breakfast was fine, waffles and cereal, coffee could be better for sure. Staff was nice, tried being helpful and were apologetic about the pool (which they didnt need to be, its not something I expected them to fix). The distance for us was too much to the places I wanted to visit, but that was my own fault.
Stayed 1 night in Nov 2024

6/10 Okay

kanitthaporn

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
A little too dusty in the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but well maintained - just what I needed for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Scorr

Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kodi

Traveled with family
Disliked: Cleanliness, amenities
There were several small, dark hairs all along the bathtub - not sure how that gets missed cleaning. Property overall could use some upgrades. Staff were nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities, room comfort
We choose this hotel specifically for the indoor pool. Upon arrival the pool was not working and closed for the entire stay. The other guest were loud all night long with dogs barking early waking us up. The bed was hard and very uncomfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Jeanette

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roon, great breakfast, awesome pool!
Stayed 1 night in Aug 2024

6/10 Okay

Fred, Nanaimo

Stayed 1 night in Oct 2024

4/10 Poor

Kara Marie

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Greg

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024