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Ella Rock House

3.0 star property

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Photo gallery for Ella Rock House

Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Passara Road, Badulla District, Ella, 90090
  • Kinellan Tea Factory
    ‪16 min walk‬
  • Nine Arches Bridge
    ‪4 min drive‬
  • Little Adam's Peak
    ‪4 min drive‬

Room options

Family Double Room, 2 Bedrooms

  • City view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room

  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, 1 Bedroom, Private Bathroom

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is $357
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$468 total
includes taxes & fees
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About this property

Ella Rock House

3-star Ella hotel with restaurant
Along with a restaurant, this hotel has 24-hour room service and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Limited housekeeping is available.
Ella Rock House offers 12 accommodations with safes and complimentary bottled water. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided on a limited basis.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Ella Rock House has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 23.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Ella Rock House Hotel
Ella Rock House Ella
Ella Rock House Hotel
Ella Rock House Hotel Ella

Ella Rock House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 81 reviews
Rating 8 - Good. 46 out of 81 reviews
Rating 6 - Okay. 13 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming. I arrived very early and they were still able to get me into my room. When I advised them that I was taking the train to Kandy the next morning, they said that they would have a sack breakfast ready (waters, boiled egg, bananas and a very good breakfast sandwich). The WiFi was good and the TV had several English language channels. Overall, a good value in Ella. I would recommend this hotel to friends and family. Also, check out the Rose Cabin Mexican Restaurant just down the road. Very good nachos, considering you are in a mountain village in the middle of Sri Lanka.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly the man at the front desk (I forgot his name!) were so genuinely friendly and accomodating from the second I arrived. He answered all of my questions, smiled a lot and made me feel safe as a solo female traveller. On my last day when I had to leave at 6am to get the early train, he woke up and prepared my breakfast in a little to-go bag for my journey. Exceptional service in a really convenient location, very close to all the attractions like 9 arch bridge, little Adam’s peak and the main strip of shops in Ella. Yes the room is basic but very clean and very affordable! Would definitely recommend!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in Ella. Pleasant staff......
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a quiet area, really enjoyed the breakfast and staff. Wish we had more than 2 nights here
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was ok overall but not quite 3 star. Somewhere in the 2 star range. No pool but not needed. Location ok rooms a good size facilities in room ok. Bathrooms just ok.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night before catching the train and would recommend! It’s close to the main road but far enough it’s quiet and safe. The staff was very nice and helpful!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Modern hotel with very helpful staff. A bit noisey when we were there but that might be just the building work nearby.
Stayed 2 nights in Jan 2019

8/10 Good

Kelham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Enjoyed our stay at Ella rock the staff were very friendly and helpful. Room was basic but you get what you pay for and very central to everything
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay in a standard double

Don't stay in a standard double room, and be careful about trusting what people say as refunds for unspeakable rooms aren't given. I booked this hotel through another site for one night and hotels for the second. The bed in the standard room was so bad it caused me back issues, so decided to share my travel partners room for night 2. They had promised to refund the second night for the room I didnt stay in but then once gone this didn't happen and turns out it was a lie. Probably not helped by hotels.com who have been sub par on my Sri Lanka trip. My travel partner had a better double which was a good room and comfortable bed too. But just be careful who and what you belive.
Stayed 1 night in Dec 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Ella

Great location near town. Near restaurants. Hot shower. Comfortable bed. Clean room. Helpful staff. Great local options at breakfast. Good laundry service. Really can't flaw this place. Only thing is WiFi only worked in some places in the room, but I think that was probably only our room as it was the further from the router. I would definitely stay again and recommend.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ragu, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, rooftop breakfast was great. Located very close to the main shopping area of Ella. Ella is still a developing suburb hence don’t expect hugely fancy accommodation here. Ella Rock House was comfortable. WiFi was reliable. Would recommend.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and clean budget hotel

We had such a good stay at this hotel! The staff was very friendly and made sure we got everything we need. The room we had was nice and clean and had a nice little balcony. The bed wasnt extremely comfortable, but good enough for a few nights. Breakfast was pretty good too! Location is great, close to everything and it was pretty quiet at night. Definitely recommend staying here if you're on a budget, but need a good and clean hotel.
Stayed 1 night in Sep 2018

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location.

Great location, near city center but far enough so that's its not noisy. Good breakfast.
Stayed 1 night in Sep 2018

8/10 Good

Spencer

Liked: Staff & service
Hotel was nice enough and close to the center of Ella, good location if you want to walk up the hill to go see 9 arches bridge or little Adams peak. The pictures they show online are for the new building and we got stuck with a room in the older one, it wasn’t bad but just not as clean and new looking. Lots of ants in the bathroom
Stayed 1 night in Jun 2018

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Allison

Liked: Cleanliness, staff & service, room comfort

Not bad

Ella Rock was good enough. I stayed there 2 nights and was in the room/building next to the main building so I’m not sure if the rooms are different btwn the buildings. I didn’t have aircon which was a little warm but I managed. The shower had ants all over it but granted the window is open to the outside. The ants didn’t really bother me but they were there. Also, the toilet bowl had a crack in it that they had sealed up but it was leaking at some point. The room itself is quite large. The staff were friendly and accommodating. The location is good, walkable to everything in town and near little Adams peak. THERE ARE PUPPIES living across the street (as of mid June) that are the cutest and sweetest puppies ever. They are not affiliated with the hotel but they made my stay there extra special as I was able to play with them. If you see them, please be kind to them. All in all it’s 50/50 whether I would stay at Ella stock again.
Stayed 2 nights in Jun 2018

8/10 Good

TJ, Aus

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything but use the tuk tuk’s. Costs you nothing to get around in them. Hotel is nothing special but the staff were good and friendly and helpful.
Stayed 1 night in Jun 2018

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, one issue is that’s there is an older building next to the new property. The pictures they show is all of the new building so when we got put in the old building we were a little surprised. It wasn’t really dirty but definitely wasn’t as new and clean as the pictures. Also the bathroom was a bit moldy and had a bunch of ants. Free breakfast was good. Also good that the hotel isn’t on the main strip so a little quite. Location was great since it’s close to town but a close walk to 9-arches bridge and Little adams peak
Stayed 1 night in Jun 2018

6/10 Okay

Spencer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre

The place was alright, the breakfast was very yummy and the view from the rooftop restaurant was lovely. The room could use a bit of an upgrade. We were given the first floor room which is right beside the lobby and could hear everything all night long. The room was also very moist and hot. The shower had a window looking into the lobby as well.. privacy was limited.

8/10 Good

david, melbourne

Liked: Cleanliness, staff & service, room comfort

Good location and clean

The hotel was ok but we were only there one night and had too leave early in the morning for the train and they not have hot water at 5.30
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness

clean and well located

We had a family room. It was large, clean and had a TV (limited channels) and a fridge. The staff were pleasant, although very keen to get us taxis at slightly higher prices than we were quoted in town! The beds were not comfortable and the quilt was not big enough to cover the bed - it was quite cold at night and another blanket should have been provided. Breakfast, which was ok, is served on the roof top. We had an early start to catch a train and were pleased with the packed breakfast they provided on our last morning. I would recommend for a short stay only.
Stayed 2 nights in Apr 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice little hotel! good location

laundry service was a bit expensive but very convenient. room was good but view from balcony looked over a building site. hotel is down a little side road so room was quiet at night. good location to all tourist attractions in Ella. really good breakfast too 😁